[Resolved]  Bosch Home India — ticket#[protected]washing machine purchased on[protected] not installed till date

Address:500011

Hello sir,

I spite of sending mail and phone calls to customer care for registrations repeatedly not installed bosch washing machine purchased on 15th august 2017 from bajaj electronics, paradise circle, secunderabad. Always reply comes that in 48 hours mechanic will come but nobody came till date. Not bothered to reply to emails.

Please see below emails and not bothered to reply but just an automatic reply. Please resolve installation problem.

Regards,

Ps anjali

— forwarded message —
From: ps raju
To: bosch service center india
Cc: naresh. [protected]@bshg.com
Sent: saturday, september 16, 2017, 12:02:58 pm gmt+5:30
Subject: bosch-worst services-[ticket#[protected]] confirmation of your request

Dear mr. Naresh, branch manager, bosch

I regret to bring to your notice that in spite of writing mails
And calling to your customer care through my mobile no.
[protected] (You can verify, how many times i called) and
Following through mails as below that we purchased a bosch
High end washing machine from bajaj electronics, paradise
Branch, secunderabad on 15th august 2017, the bosch wm
Wat28469in for rs.46, 000/- in the name of ps anjali.

It is more than a moth that i have been calling your customer care and writing mails (See below) and nobody is bothered.

I repent to purchase a bosch washing machine but should have
Purchased samsung or lg products, whose services are meticulous. Your services are worst and never recommend to anybody to purchase bosch products.

It is more than a month now and request you to get installed.

Thanking in anticipation.

Ps raju
203 gee vee residency
Old airport road, new bowenpally
Opposite mount carmel high school
Secunderabad-500011, m:[protected]

On sunday, september 17, 2017, 8:00:25 pm gmt+5:30, bosch service center india wrote:

Thank you for contacting bosch.

Your email is important to us and will be responded to shortly.

Mit freundlichen grüßen / best regards

Bosch limited
Post box no. 3000,
Hosur road, adugodi
Bangalore - 560 030, india
Tel +[protected]

E-mail: [protected]@in. Bosch.com
Web: www.boschindia.com

[ticket: 2551360]
_
From: [protected]@bosch.com
Sent:[protected]:30:10
Subject: request from contact form | bosch india

Dear sender,
Please find below a copy of the message which has been transmitted to bosch.
Salutation mrs
First name anjali
Last name ps
E-mail [protected]@yahoo.com
City hyderabad
Message yet to attend ticket no.2265593 9f august 27, 2017. Even write to
Mr. Naresh as below. I regret to bring to your notice that in spite of writing
Mails and calling to your customer care through my mobile no.[protected] (You
Can verify, how many times i called) andfollowing through mails as below that
We purchased a boschhigh end washing machine from bajaj electronics,
Paradisebranch, secunderabad on 15th august 2017, the bosch wmwat28469in for
Rs.46, 000/- in the name of ps anjali. It is more than a moth that i have been
Calling your customer care and writing mails (See below) and nobody is
Bothered. I repent to purchase a bosch washing machine but should
Havepurchased samsung or lg products, whose services are meticulous. Your
Services are worst and never recommend to anybody to purchase bosch products.
It is more than a month now and request you to get installed. Thanking in
Anticipation. Ps anjali, w/o. Dr. Psraju 203 gee vee residency, old airport
Road, new bowenpallyopposite mount carmel high
Schoolsecunderabad-500011, m:[protected] on sunday, august 27, 2017, 11:00:24
Am gmt+5:30, bosch service center indi= a wrote: thank
You for contacting bosch. Your email is important to us and will be responded
To shortly. Mit freundlichen gr=c3=bc=c3=9fen / best regards bosch limited
Post box no. 3000, hosur road, adugodi bangalore - 560 030, india=c2=a0=c2=a0
Tel +[protected]=c2=a0 =c2=a0 e-mail: [protected]@in. Bosch.com=c2=a0 web:
www.boschindia.com=c2=a0 [ticket: 2265593]
_ from: [protected]@bosch.com sent:
[protected]:30:10 subject: request from contact form | bosch india
Privacy privacy terms have been accepted
Date - time 17.09.2017 - 16:23
Website www.boschindia.com
Website/uri
www.boschindia.com/en/in/contact_form_4/bosch_contact. Php? Showexpandable=1
Country - india -
Country code - in -
Best regards,
Bosch limited
Post box no. 3000,
Hosur road, adugodi
Bengaluru - 560 030, india
Tel +[protected]
E-mail: [protected]@in. Bosch.com
Internet www.boschindia.com
Registered office: bosch limited
Post box no. 3000,
Hosur road, adugodi
Bengaluru - 560 030, india
President and country head, bosch india and managing director, bosch limited:
Dr. Steffen berns
Joint managing director, bosch limited india: soumitra bhattacharya
Executive director, bosch ltd. India: franz haube
On sunday, august 27, 2017, 11:00:24 am gmt+5:30, bosch service center india wrote:

Thank you for contacting bosch.

Your email is important to us and will be responded to shortly.

Mit freundlichen grüßen / best regards

Bosch limited
Post box no. 3000,
Hosur road, adugodi
Bangalore - 560 030, india
Tel +[protected]

E-mail: [protected]@in. Bosch.com
Web: www.boschindia.com

[ticket: 2265593]
_
From: [protected]@bosch.com
Sent:[protected]:30:10
Subject: request from contact form | bosch india

Dear sender,
Please find below a copy of the message which has been transmitted to bosch.
Salutation mrs
First name anjali
Last name ps
E-mail [protected]@yahoo.com
City hyderabad
Message worst services-not recommend to anybody we purchased a bosch washing
Machine wat28469in on 15th august 2017 and it was delivered on 20th august at
Our home at 203 gee vee residency, old airport road, new bowenpally,
Secunderabad-500011 and nobody bothered to come and install. Your services are
Worst and we will never recommend to anybody. Many people told to purchase lg
Or samsung washing machine but i had more faith with german technology in
Bosch. But i lost all confidence with bosch appliances and will no recommend
To others. Please send immediately your service people to get installed the 8
Kg front door washing machine wat28469in. It is already about 2 weeks and no
Courtesy to come and install. Best wishes, ps anjali [protected]
Privacy privacy terms have been accepted
Date - time 27.08.2017 - 7:26
Website www.boschindia.com
Website/uri
www.boschindia.com/en/in/contact_form_4/bosch_contact. Php? Showexpandable=1
Country - india -
Country code - in -
Best regards,
Bosch limited
Post box no. 3000,
Hosur road, adugodi
Bengaluru - 560 030, india
Tel +[protected]
E-mail: [protected]@in. Bosch.com
Internet www.boschindia.com
Registered office: bosch limited
Post box no. 3000,
Hosur road, adugodi
Bengaluru - 560 030, india
President and country head, bosch india and managing director, bosch limited:
Dr. Steffen berns
Joint managing director, bosch limited india: soumitra bhattacharya
Executive director, bosch ltd. India: franz hauber
Was this information helpful?
No (0)
Yes (0)
Nov 8, 2017
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2017
Bosch Home India Customer Care's response
Dear Raju,

We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.

Regards,
Bosch Home Appliances Team
Complaint comments 

Comments

BOSCH Company ka KAMAL One OR two year AC recharging machine BAN gaya KURADAN..

HAMNE TO LEKAR GALTI KAR DI
PLEASE APP NA FASE...

VERY POOR SERVICE RESPONSE LAST 8 month we and our team are tired and frustrated.BUT BOSCH does not take any interest to resolve our problem.

Bosch Home India Customer Care's response, Oct 13, 2017
Verified Support
Dear Ramanand,

Thank you for reaching out to us. We will be able to help you for queries only related Bosch Home Appliances. For any queries related to Bosch Home Appliances email your contact and location details to service.in@bosch-home.com or contact us on 1800-266-1880.

Regards,
Bosch Home Appliances Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bosch Home India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    740
    Pending
    0
    Resolved
    375
    Bosch Home India Phone
    +91 22 6751 8000
    Bosch Home India Address
    Arena House, 2nd Floor Main Building, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Bosch Home India contact information