Brand Factory Online — product not delivered even after 4 months and not even refund
Mumbai, Maharashtra, India
Raramji poosarla on Nov 12, 2019
I have placed an order on brand factory online with order id 81130 on 30th june on 8th july i got the message as product is delivered but actually not so i raised the concern by calling through customer care and they raised the complaint with reference bf[protected] on 4th september and after that i have called them almost some 100 times and every time response is issue will be sorted by friday so far issue not sorted and i asked for refund and it is also not processed. And there will be change in the complaints numbers every time latest one is bf[protected]. Please help me in getting the refund for my issue along with some compensation and as well as fine to company as it is impacted almost 100's of customers informed by call center and people never calls me back until i called them to get update on my issue and i have gone terribly frustrated and through friend advice i am reaching you to get this issue sorted. Pfa for the all the proofs including call log.
Customer care number is [protected]
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