Britannia Industries — schemes or display amount not passed on

 
1 Review
 viatla on Jul 12, 2018
We run a retail chain of supermarkets in AP and has a central purchase in Vijayawada. Our company is registered with Modern Trade Distributor and also has monthly Displays with the company.

Distributor used to settle this display with very delayed dates and now stopped completely. No company personal to talk to at present, either SO/ASM as both resigned from Britannia.

My main issues are, all bills are billed with basic margin only. No schemes even though I purchase in cases and my volumes are good. The distributor uses his own billing software unlike others like HUL, P&G or Cadbury where the schemes or offers and display will come automatically protecting the retailers.

Kindly advice and protect us.

Complaint Status


[Jul 12, 2018] Britannia Industries customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    18%
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    +91 33 2287 2057 [Reg. Office]
    +91 80 3940 0080 [Executive Office]
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    Prestige Shantiniketan, Tower C, The Business Precinct, 16th & 17th Floor, Whitefield Main Road, Mahadevapura Post, Bangalore, Karnataka, India - 560048
    Britannia Industries - schemes or display amount not passed on