[Resolved]  Airtel Broadband - 4G And Wireless Services — Airtel is full of fraud agents. Airtel is full of inefficient managers.

Address:

Bangalore, Karnataka

Airtel is full of fraud agents. Airtel is full of inefficient managers.

We were looking for airtel broadband connection. But the port was not available near our house. An airtel agent by name Santosh (Mobile [protected]) came to give us wireless 4G instead of normal wired broadband.
This guy is from an agency called Teletech Services in Banaswadi. I don’t know why airtel hires such idiotic black marked agencies to provide their services.
We had to pay Rs 5000 as security deposit, which he promised is refundable upon returning the box. We used the service for a month. 4G connection was pathetically bad. Meanwhile we came to know that broadband port is available. We wanted to return 4G and get broadband instead.
When we asked Santosh to take back the box and refund the money, he lied to us telling he has not promised anything like that. He argued saying he never promised that to us. Then I called Vikas (Mobile [protected]), who is the channel manager from Airtel office in Pai layout.
He totally ignored our case and failed to take any sensible action on that fraud agency.
I requested him to take back 4G and give us normal airtel broadband. Since airtel played this dirty game on us, I am not even going for airtel broadband. One of my friends told me that Airtel did similar thing to him as well, and he suggested ACT broadband is good. Now, I am going to ACT.
Never again airtel unless they apologize and return back my money!