[Resolved] Airtel Fixed Line Cum Broadband — regarding disconnection | |||
Dear sir/madame, This is MOHD. GHOUSODDIN a regular user of your airtel broadband cum fixed line bearing no. [protected].As i want to file a complaint regarding your service. One of your executive named PRIYA ([protected]) who works at Begumpet office c-block 8thfloor gave me a waver of Rs.2000/- from a bill amount of Rs.5000/- as of our request and was reconnected, the disconnected fixed line cum broad band after the payment of Rs.2000/-. After few days it was again disconnected and the another executive called us for the payment of Rs.2000/-( which was wavered). I had informed her about the waver matter, she clarified it and reconnected the broad band cum fixed line.Again now it has been disconnected for the same reason. Is this the way you provide service to the people? You please find it out the permanent solution for this problem by making necessary clarifications and reconnect our service as soon as possible I hope you will take it serious and make an immediate action. Thank you. Was this information helpful? | |||
Nov 4, 2016 Complaint marked as Resolved Verified Support Feb 18, 2013 Airtel Customer Care's response Namaste (mohd. ghousoddin), This is to inform you that your concern listed on 17 feb. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. For any queries you may have you can also get in touch with us at [protected]@in.airtel.com. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Feb 25, 2013 Airtel Customer Care's response Namaste (mohd. ghousoddin), We would like to inform you that your concern listed 17 Feb. 2013, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence Regards Rakesh Ranga Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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