Bharti Airtel — Airtel Broadband executives harassing & abusing after disconnection | |||
I requested my Airtel Broadband No [protected] to be disconnected on 2nd August 2013, when i was told that my no would be disconnected in 7 working days i again requested on 6th & 9th August and finally they disconnected my no. on 26th August. and Airtel executives are only referring to my request which i sent my email on 16th August after getting frustrated by calling your customer care executives and their attitude of non action on my requests for disconnection. Now after i paid the full and final outstanding amount of Rs. 5261 by Cheque they have generated an out of turn bill from 8th August to 25th August of Rs 1435.38 for no obvious reasons and i am getting harassed by 10-15 calls from your executives using abusive languages everyday. I want to know Why was this out of turn bill generated from 8th August to 25th August? After i paid my full & final settlement bill of 5261. Just to harass me? This only shows that my no. was disconnected on 8th August and hence i was communicated the final settlement bill of Rs 5261 but some Airtel executives might have changed their mind and just to to harass and torture me the bill from 8th - 25th august was generated. Kindly stop this customer abuse & harassment at once, they dont have manners & basic etiquette's and this type of behaviour from Airtel executives was least expected from Airtel. and if this out of turn false bill of 1435 is so dear to Airtel kindly send me the legal notice and i will reply to you in a legal way instead. Thanks, Awinash Was this information helpful? | |||
1 Comment | |||
Comments
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
This is with reference to your post dated 05 October 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33