[Resolved]  Not Getting Airtel Broadband Connection Via Online Booking — Booked online airtel connection on 21/6/13 but still not yet received the connection

AirTel — Not Getting The Connection

I had applied for a Wireless Land Line in Airtel Kolkata Circle at least 15 days ago. Through their dealer M/s Fortune. I had Paid Rs. 1124/= thru Cheque. But till date I havenot get the connection. I had called several times to Airtel office, but I haven't get any solution from them.

Bharti Airtel Ltd — Broadband connection booking

Hi
I booked and gave documents for Airtel Broadband connection on 4 Nov 2008 and gave my cheque and id proof and was promised that within two days connection will be installed and till date the Cust Enrollment form is not reflecting in Airtel Database and when I call that executive they say that connection will not be installed and very rude and I just want to pass the message to Airtel officials about how unprofessional those sales agents.
Please if any Airtel official reads this message or new customers who want t use Airtel beware of these sales agents.
With Regards
Rohit Maini

Broadband — not getting connected

my tello-phone number is[protected] tarapur exchange maharashtra.my broad band connection is not getting connected showing tele-phone line is busy.i changed my portal password and broand-band password although i always filled correct password but not getting connected since last 15-20 days.
i approach local BSNL office but they are not able to solve this problem.
your BSNL broand service is not proper to make any further comments on it.please do the needful.
thanks.

airtel brandband connetction

airtel connetction

Broadband — Broadband connection not getting

Ref: Tele No.2528951 (perumbavoor Exchange)

I took the broadband connection for my personal use at home and located at Poonoor. Several times I complained to the officials about the bad performance of Internet connection and they tried to convince me their helpless by saying long distance from Exchange area. But my neighbor took broadband connection nearly one month before and he is enjoying the speed and uninterrupted connectivity. Ussually i am not getting the connection. if i got the connection, it will be disconnected with in 5 minutes. i am paying Rs. 250+ Monthly rent for modem for this kind of connection.

So i humbly request you to change my telephone line and provide type II Modem for uninterrupted connectivity.


biju.s

Airtel Broadband — Getting Airtel Broadband Connections

This is Ravi working as an Engineer. On 29.12.2009 I got a call from Airtel representative (Suresh) who asked for the new Airtel broadband connection. I refused initially then after continuous requests over phone i just thought of going for new connection. I asked all the details about the time taken and cost and other offers. A guy name (Francis) came and collected Rs.4000 and other documents from me and promised me that the new connections will be activated by 01-jan-10 but i did not happen. I tried calling the guys who came. No one really picked up my calls till 04 -Jan-10. It was really disguisting and ultimately i got the office landline number who initially called me and asked and it was from airtel office somewhere from west mambalam and asked him. He gave me another number and told me that you call another number (Mr.Madan) who is a co-ordinator(as he says). He said he will look into it and i got a message that main pillar got damaged and work is under progress and so the inconvenience. But they told me that it will be resolved by 09-Dec and asked two days time. but never responded on the day and to my call as well. so i called in the evening tfrom Landline number and they attended my call. They again had the same reason to say and asked for 2 more days. else why they promise initially within 3 days ? . why they didn't response to me in proper manner everytime i only called them...

still it is continuing and i am really dissatisfied with the service in this case .

Airtel Broadband — EAGER TO SELL CONNECTION BUT SERVICE IS POOR AFTER SELL

We live in greater noida and running a small home office. we decide to take an internet connection with airtel. so we called from one advertise and advertise person was come from noida from some goodluck associates sector 18 Noida.

at the time of selling a connection he was agreed with our all conditions like connection will be active within 4 days and person( Amit Sharma ) will contact you.

we give him a cheque and BOOM... after this problems are arising like a bomb. after three days a phone call came from AIRTEL associate that you will use this connection at multiple P.C as you have are running a home office so you need to change your plan to commercial. where as i never mentioned to airtel that we will run this connection to either multiple PC or has a team at my home office.

I will do lots of call to them and finally we both are proposed that i can give you a written mail of that i will not use this connection to multiple PC( where as AIRTEL never limit the PC number for any of plan.) but after few hrs mr shrma called me and said "no issue sir you do not need to send any mail". on this i asked so when wiring can be done so he replied as soon sir as everything is clear.

today is the 5 day and i didn't heard from them and whenever i call them they simply replied... SIR THE PERSON WILL CALL YOU BEFORE ARRIVED TO YOUR PLACE..

After that i call to AIRTEL broadband customer care.. and three time they request to hold my phone and after that never comeback to me.

I am still waiting for the person or call from airtel broadband. so help me..
Is they really an airtel associate? or is this really an airtel service.

Vishal
[protected]

Airtel Broadband — Not getting broadband connection

I am Pradipkumar Rane.
I have applied for a new broadband connection on 11th Jan2011.and my
application number is TBLR 205438.

I paid rupees 500 as installation charges to your executive Mr. T L Reddy(Mobile Number[protected] and he told me that I will get connection in 3 working days.

After waiting for 7 days I call up to your customer care number[protected] in
Bangalore on 18th Jan 2011.I registered a complaint.(Complaint number[protected]

Then after I registered 3 more complaints(Complaint numbers[protected],42275970,[protected] through different routes like customer care,email address([protected]@airtel.in),Nodal officer.Everybody promised to resolve the complaint within 1 day but situation remained same.Every time I have to give all my details while ragistering complaints.I spend almost 100 rupees to call customer care.

Every time they asked me to contact Mr. Sharad,Manager (Mobile no.--[protected]).He never responded to my complaints.

Now today after 16 days after paying 500 rupees as a installation charges,still I am waiting to get Broadband connection.

Pradipkumar Rane
Mobile number [protected]

Airtel Broadband — not yet get connection

i have applied for your broadband connection on 9th of feb. I got conformation message on 14th of feb that your application is processed.At time of taking connection your employee has assured me that you will get connection insatalled within 3-4 days but so for no one has came to installed the connection. I have tried to contact them for this issue initially they were rambling but after that they even did'nt pick up my calls.Then i approached to their manager for the issue he assured me that you will get the connection by end of tommrrow but i guess he was also rambling. After two days he also did'nt picking up my calls.
So i want you to to take proper action against these guys for wasting my important time and misguide me .Atlast Either refund my connection money or fix it as soon as possible
my CEF No-MYS 55120

Thanks and regards

Ritesh
ph no-[protected]
Mysore Karnataka

Airtel-BroadBand — Connection not yet get

Hi, i have applied for airtel broadband connection 2 weeks back. Still i haven't received my connection. and also the customer service also they are not providing. even they are not receiving calls of mine.

Contact details:
[protected]

please do the needful.

Thanks,
Rakesh

I have taken a Air Tel connection for my mobile with no.[protected]. From the day one i am not geting connectivity for doing calls nor getting calls. I have reported this several times to your local office Kurnool Andhra Pradesh bit all my efforts were in vein. I want my no to be activated with immediate effect.

Airtel Broadband — internet broadband not getting resolved

Hi I am using internet/broadband of airtel from last 2 year.

We always face regular connection/internet/ issue which gets frequently disconnected ..

we have given complaint several times to customer care and their technical department

Each time, they repeat the same statement, i understand your problem sir, it will get solved within 24 hours and each time, either complaint is getting resolved or some guy visits us and does something and say that in future it will not happen

within two or three days, the same nature of problem persist.

our last complaint number when i am trying to contact through their VRS, they are saying invalid

the customer care complaints number given by them are

4351220
4197126

and many more are there

but these are the latest one

This is crossing the limit of frustration .. the real problem here in india, we cannot sue them at all ..

here the company runs on their own standards

Helo Sir,
It is very disappointing to say you that your customer sarvice is very very poor.Myself Inderjeet Grewal recidence of 1267 sector 44-B CHD. I pay all your bills on time and still my broadband net connection is disconnected.I am really very dissappointed that this is your way to treat your customer who pays your bills on time also and still net is not working.
My airtel number is 4621267 and my contact no is [protected].
Kindly pay attention to this othwise disconnect my net forever...

Hi Inderjeet

I am same like you who pays bills on time except last time, when their payment gateway was down ...they will call hundred times when you don't pay the bill or delay the payment, but they will never get back to you if you complaint or raise your concern ... i hope there should be good laws to handle all these kind of monopoly ..the real problem is that the system itself is having more terrible laws than them and trust me more harassing..so ideally we cannot do anything except waiting for them to take any action ...

AirTel — Broadband Issue is not getting resolved

I am using airtel broadband from last one year. My broadband is not working from last three days and whenever I call them they just say that issue will be resolved within 2-3 hours.

I never get a proper response as well as proper behaviour.

My landline # is [protected].



Please look into this issue.

Namaste Ramajauam,

This is to inform you that your concern listed on 06 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Namaste Ramajauam,

This is to inform you that your concern listed 06 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Ramajauam,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33