[Resolved]  Reliance Communications — Harassment and extortion attempts by Reliance and now Legal Notice!!!

Address:

Bangalore, Karnataka

Name: Hemal Dikshit
Subscriber ID:[protected]
Contact number: [protected]
Email ID: hemal.[protected]@hotmail.com

I have been receiving calls and emails from various departments of Reliance Broadband. I have got the internet disconnected and cleared all bills, yet I keep receiving calls and warnings from recovery agents and emails that threaten of legal action. I have been posting complaints on this forum and everytime the social media calls back and confirms that I do not have to pay anything and promise to update their records but after a month I get another notice from Reliance and its been a cycle. I have today sent an email to all possible email addresses for Reliance and attached a copy of the email to this complaint. I have received the following email from Reliance Customer Care:
*****
From: [protected]@relianceada . com [mailto:[protected]@relianceada . com]
Sent: Monday, March 11, 2013 12:07 PM
To: Dikshit, Hemal
Subject: 'Reliance=[protected]' Collection of instrument and billing issue

Dear Mr. Dikshit,

This is with reference to your comment received on www. consumercourt. in for your Broadband Subscriber Id[protected] regarding, collection of instrument and billing issue.

As informed you during our telephonic conversation, there is not outstanding amount in your account.

We have escalated your request to collect the instrument to our concerned team.

Regards,

Shabda B.
Customer Care-Officer
Reliance Communication Limited
*****

So far I have posted complaints under ID: 116898, 116241, 119324, 123229, 124671, 125317 and 130921. Today I have received a notice from a laywer asking me to pay Rs.1435 /- and Rs. 500/- as their fee for the notice. I am not liable to pay anything and I have a written confirmation from Reliance customer care for the same. Will someone get this over with and update Reliance records please. This has been very incovinient and I have had enough to repent having opted for a Reliance connection. Please advice if I need to talk to a local lawyer immediately. The email notice is as follows:

From: RELIANCE LEGAL [mailto:osc.[protected]@gmail . com]
Sent: Tuesday, October 08, 2013 3:05 PM
To: Dikshit, Hemal
Subject: NOTICE-RELIANCE CONNECTION

R.S.UMESH, B.A.L., L.L.B.
Advocate
No. 24, 1st Floor, H.B Samaja Road, Basavanagudi, Bangalore- 560 004.
Contact:[protected]

By R.P.A.D/ U.C.P
Date: 1/10/2013
Ref No:UM/OSC/SEPT/2309
To:
MR HEMAL DIKSHIT
129 2ND FLOOR RAILWAYMENS COLON
Y RAMAKRISHNHAN NAGAR NANDINI LAYOUT BANGALO,
BANGALORE-560096

Sir / Madam,

Under the instructions from our client, M/s. Reliance Communications Ltd., and M/s. Reliance Communications Infrastructure Limited, “Subramanya Arcade”, No.12/2, Tower ‘B’, 2nd Floor, Bannerghatta Road Bangalore – 560029, we issue this Notice as follows.

You are aware that our client is engaged in the business of providing Unified Telecommunication Services to its valid customers. You have availed the said services from our client by submitting the requisite Customer Application Form and other documents under Account No.[protected] Provided by our client. The said services were provided by our client in pursuance of the terms and conditions and you have specifically agreed and undertook to pay all service charges in full without any deduction, set off or withholding with respect to the services availed by you. Our client has been generating Statements of Service Charges and the same are dispatched to you regularly from time to time for the services availed by you.

We state that, you have defaulted in payment of the service charges and consequent to the said default, there is an outstanding amount of Rs.1435 /- in your Account. You have failed to pay the said dues in spite of repeated requests and reminders from our client and this has caused wrongful loss to our client.

Wherefore, you are called upon to pay a sum of Rs.1435 /- to our client within Three days from the date of receipt of this Notice. The said amount should be paid by cash / DD / Pay Order in favor of Reliance Communications Infrastructure Limited or can also be paid at any Reliance outlets of ADA group. Failing which, we shall initiate civil and criminal proceedings against you before the competent court of law at your own cost and risk.

For any clarifications you may be contact Mr. VINAY OR Miss. DEEPIKA On Telephone No:[protected] /[protected]

You are liable to pay this notice fee of Rs.500/-.

R.S. Umesh
Advocate