[Resolved]  Tikona Digital Networks Pvt Ltd — Wifi connection not provided despite receipt of payment for the same

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Chennai, Tamil Nadu

Never go for a Tikona internet connection for your home or office. It will turn to be a night mare. I have been subscribing to Tikona broadband services for the past two years. Download Speed has always been a problem and every now and then I used to call the Service center to rectify it. As I required a Wifi connection at home, I called up Tikona and enquired. I was asked to pay Rs.1500 +tax and settle my current outstanding for my request to be registered. I paid up all that online and called again and made the request. This time the so called Customer Service Executive at the call center came up with a different story. He asked me to call back from the registered number for my request to be registered. I did just that and was told that my Wifi connection will be in place in 72 hours. 72 hours passed but no connection. I called up again two days later and was told that the connection would be given in 24 hours. Several 24 hours passed and I kept calling again and again but no connection. When I told them I would sue them in a consumer court for this, pat came the reply:"Do what you can!" Never trust Tikona, they are cheaters to the core.