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Tikona — Regarding tikona Disconnection request not taken.

I had made a disconnection request for tikona since last 10 days due to speed issues at night majorly, also range issue in my multi storey house . Engineer already checked and told that issue been from backend On my 60mbps plan, max i get at night is 40mbps and 30-35 mbps at night, I have installed 5G connection of some other brand already now so no need . But tikona customer support is pathetic as we cannot call them and talk to them, only calls are coming for paying bill. I am not going to pay bill now. Kindly take it as disconnection request from here as i can't reach to them from emails and calls.

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Narendra kumar
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