[Resolved]  Videocon Industries Ltd. — fraud and theft amount from every customer account

Address:Dehradun, Uttarakhand
Website:cp.videoconmultirecharge.com/default.aspx

Hi
Sir

I am satish chhetri from dehardun Transport nagar I am holding mobile shop in dehardun.

This is to inform you that in dehradun a person is runing a company with name of videocon multirecharges as recharge portal. He is doing fraud with many peoples and shopkeeper of dehardun. many hundred of peoples are fooled by him but no one complaints to police and go to court because he fraud about 1000 to 2000 rs with each people but people think why to go to police and court for small amount but amount is very big when its come to hundreds of people.

I am having all proofs and his sound recordings.

First he makes a distributor for his company as collection person and he give user id and password for online recharges. when person starts using recharge service he pulls everyday some amount from shopkeeper id in this way he is thefting some amount on daily basis from id and when shopkeeper come to know the truth he stops dealing with that company. and in this way he has done corruption with hundreds of peoples and person does not complaint because amount is small for indivitual.

Kindly save other peoples also before incident occurs with others also.

I am having all the proofs and his sound recording kindly contact me on ph no ; [protected] for further details.

Regards
satish chhetri
[protected].
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Aug 14, 2020
Complaint marked as Resolved 
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Videocon — Recharge amount

Dear all
I HAVE RECHARGED MY MOBILE [protected] ON 24TH MAY 2012 AT 08:10 AM BUT VIDEOCON MOBILE SERVICE PROVIDER MADE THE BALANCE BACK TO 00.0000 ON 25THMAY2012 ,AFTER CALLING CUSTOMER CARE THEY TOLD IT WAS DUE USAGE OF GPRS BUT I'M USING SEPARATE PACK RS.96 FOR 30 DAYS THAT TOO IS VALID UPTO 25TH MAY 2012 AT 1.00PM , MY BALANCE WAS RS. 55.25 HOW SUDDENLY IT CAN BECOME NIL BALANCE ON 25TH MAY 2012 ITSELF .

ONE FASCINATING FACT IS WHENEVER I CALL CUSTOMER CARE 198 (FOR COMPLAINTS) I GET THE RESPONSE " ALL THE V-HELP EXECUTIVES ARE BUSY PLEASE CALL AFTER SOME TIME " HOW CAN ALL THE EXECUTIVE BE BUSY WHENEVER I CALL.

I MADE 97 CALLS.

VIDEOCON MOBILE SERVICE = INDISCIPLINE + POOR SERVICE + STEALING BALANCE

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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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