Aditya Birla Health Insurance Complaints & Reviews

This is in referwnce to my cancellation request of my policy which i took recently of aditya birla health insurance company as i am not satisfied with their services and loading premium charges so i had given proposal cancellation requestion 4 times till now but till now my policy is been cancelled and i am through lot of harrassment by their customer services who never reply properly to my given request.
Below i am mentioning my camcellation...

Aditya Birla health did not provide updates/ no action on my claim submitted/ its been long time(i.e.5 months) since I submitted the claim and frustrating for insurer with no help from Aditya Birla Health also, following up so many times but still no proper response from Aditya Birla Health. Please do the needful.

Claim #:[protected]
Claim #:[protected]

Policy Number- GHI[protected]...

My claim was submitted and that was rejected after 2-3 months with a wrong reason and I have provided all the documents as they have asked everytime. 80+ days over now they are saying it will go under the rejection. In between I have taken regularly status and they send 2 times investigation one of at the time of hospitalization and another one after 1 month both the investigator was satisfied with the documents and all that.....

We have done the payment for the renewal of my health insurance policy 'GHI-BF-19-IN4442704' on 5-DEC-2020.
Later it was told that The policy was not renewed as we did the payment after the due date.

So, Kindly requesting you to REFUND the amount .. as it's been 6 months now and we did so many chases.. but no luck so far.

All the details have been listed below.

POLICY NUMBER: GHI-BF-19-IN4442704br...

महोदय,
मी राकेश राविन्व्द्र देशमुख aditya birla health insurance कंपनी चा policy धारक गेल्या ३ वर्षापासून आहे तरी मी
january २०२१ मध्ये त्रिमूर्ती हॉस्पिटल अंबरनाथ येथे admit झालो होतो तरी admit होताना...

My claim was submitted and that was rejected without any reason and without looking at document submitted by TPA..

It looks like the person who rejected claim was only trying to save money for the company by unduly rejecting prior approval

We have tried to contact ur team through help desk and through tpa but no response.

This is a pathetic services and will never recommend to anyone...
br...

I have provided all the documents as they have asked.
claim id :[protected]

reasons they gave for rejection:On scrutiny of the documents it has been observed that the patient was admitted for treatment of Hemodynamically stable Ventricular Tachycardia. However, the patient has a history of On & off Palpitations since a year this pre-existing disease and was not disclosed to us in the proposal form and hence we are...

Claim[protected]
80+ days over now they are saying it will go under the rejection. In between I have taken regularly fallow up with them but they regularly saying it's a under process . The tat was 45 days.
I think they don't want to pay the money. That's why they are raising issue. Creating new pictures but I have all proofs with CCTV footage . I will case in court against poor Aditya Birla Helath insurance...

Claim number[protected].

The claim has been rejected from your team due to some discrepancy. I don't know what is the discrepancy. But I have valid proof and I have all the documents which can proof. I have registered the complainant agains Aditya Birla health insurance . They have taken 80+ days to review this document but now they are rejected instead of settel...

My Name is Rakesh Yagneshwar, I have purchased a Policy from the policy bazaar, when I lost my job due to Covid pandemic situation. I got admitted and used their cashless facility, and came to know at the end am paying 40000/-, against the bill of 134000/- and my sm assured was Rs. 500000/- + top-up of 150% if sm assured is used. Even i opted for twin occupancy and BMC supported ward in Sanjeevani Hospital In Malad East. They have charged...

We have corona decease before 20sep and I already claim registered to Birla health insurance co and all claim related process under go but still time i haven't received claim amount total Rs. 75000.

at this time I intimated claim

claim no name claim amount
[protected] priyaben atulbhai mehta 25000
[protected] priyanshu atulbhai mehta 25000
[protected] mehta atul dineshchandra 25000
br...

I submitted the documents for reimbursement and I have drop the email for update the status so I get the idea when will be settled but I didn't received any update email regarding the status of claim 2 week I am calling to customer care and they said they are working on it. But I am not sure they are looking into the fils .I don't think the claim team are working in it. 30 days over and still claim status not received. Why ?...

My father Mr. S B Bellary was admitted in Prakriya hospital and got discharged on 14th October 2020. Again the discharge process was not at all seamless because of very bad customer service of Aditya Birla health insurance, anyways he got discharged at around 9:18 pm.

1. Received approval letter at around 9:18 pm on 14th October 2020. According to that co pay was zero.

2. Within a few minutes at around 9:24 pm...

Hello sir/mam mera name sonu jha hai mene bajaj Finserv se Aditya Birla health insurance ki 2 policy li thi jiska loan number 401REMFY407026 jiska policy number GHI[protected] hai jo ki bajaj Finserv aur Aditya Birla health insurance ko mene mail karke cancellation ki request ki thi jiska refund 5/5/2020 ko mere bajaj emi network card me add ho gya tha but mene jo dusre loan number 401REMFY407031 jiska policy number hai GHI[protected] cancellation...

From[protected]

To,
Manager
Aditya Birla Health Insurance

Ref - An amount of Rs 1680/ is debiting monthly to my bank account without my permission or approval Please cancel the insurance policy for the Bajaj Finservices Loan account No- 400REMGA996460 with immediate effect and refund the premium collected so far .

With regards
Avss Subramanyam...

Unprecedented debit from my a/c no. [protected] the sum of rs 2590/-regarding health insurance without my permission. I have already mail to care. [protected]@adityabirlacapital.com for cancellation the policy on 03.09.2020 but no reply till date. Please do the needful....

Yes i have applied for a health insurance policy with your company through axis bank freedom policy on 26 tb june 2020 for rs.12, 799 (Payment i'd pay_f7cj5jrscoju2d via razor pay on my behalf c. Shankaranarayanan and my spouse r. Sucharitha but as on date today (2/7/2020) i have not received my insurance soft copy. I have told by mr. Narendra (Aditya birla) and mr. Vetro (Axis bank) that there is some technical issue from your (Aditya birla)...

Date: 16.04.2020
From
Mohan raj k
Mob-[protected]
B ii - 708, change quarters, indira nagar,
Kurinjipadi (Tk), neyveli-607801

To
Aditya birla health insurance co limited
Chennai

Sub: my genuine claim rejected by grievance cell regarding non approval of my insurance claim - regarding
Ref: by customer id 49545071 & policy no[protected]
My...

On 23rd march i have paid 9, 824 towards health insurance premium but after a call from your doctor i was asked to pay 4000rs extra. Then i informed the agent i don't want insurance and asked for refund of money. I was told that it will take 10 working days to get my refund. After ten days when i contacted them i was told that the refund was done on 30th march. But i didn't receive any such refund money. I time and again mentioned this to...

Dear concern,

This is to highlight one of the fraud and wrong commitment sale of a health insurance policy from aditya birla health insurance policy no. [protected].
Before taking policy i had asked to the person i want to add my new born daughter born on 16th june 2019 they committed that i can add her after taking policy after 91 days. And in the month of sep'19 placed a request to add my daughter in...

I am neha garg policy no.[protected]. I was admitted in max super specialty hospital, shalimar bagh delhi on 3rd august 2019 in emergency and the pre auth form and indoor patient documents and all other relevant documents were submitted multiple times to the the care and pre auth claims id. The customer care representative continuously harassed me that they have not received the documents and mislead me and the hospital tpa to send the...

My name Jigar Nanavati, policy no[protected] and claim no[protected]. Its 6 months now still I haven’t received my claim. Every 10 days your people ask for some other documents, are they mad or ill-literate, they even don’t know when they should ask for the documents in the given time line or so. It an harassment to customer. Have given all the documents in the month on Jan 2019. That time they misplaced my original documents...

Sir my fphl claim i'd no.2244344 dt16/01/19 as it is serious case we had not taken cashless polity of any company
Hospital total bill sent with paid seal of hospital
Still again&again they are asking for the same
Anyhow my appointment with doctor is on 11/03/19 i collect it at that time send you.
We appreciate prompt&quick service from your famous company
My arm no 1779&policy of.[protected] dt01/06/19br...

I want to be cancel my aditya birla health insurance policy bearing no is[protected], regarding this i have already summited cancellation status in hdfc bank as well as aditya birla health insurance company but still they didn't take any instiative regarding this. My name is alok priyadarshi i'm hdfc bank regalia first credit card holder through this card hdfc customer care gave me aditya birla health insurance policy, i don't want...

I had made health insurance policy - active health insurance policy - plan name : platinum - essential, policy no.[protected], member id[protected], proposer"s name: shyam sundor sarker, insured person" name : sharmishtha sarker on 29.12.2018. Before doing the policy, i had contacted aditya birla health insurance office and sri rahul roy, sales executive, from their kolkata office had talked to me over telephone in detail regarding the...

I had been following up with aditya birla health insurance customer service team since last 3 weeks. Almost daily basis calling and asking same thing (Tax certificate for renewal payment).
All time i had to hear same thing, "sir, our system is down we have escalated your issue, you will get receipt by so and so time".

Every time they gave false promise for receipt or callback promise.

Neither i have received...

It, s didar singh chaudhary here this is to inform you that policy number[protected] was taken by me because i was misguided by your hdfc bank employee and i want to cancel this policy and return my money back which was taken by the bank regarding the issuing of respective policy i will be grateful if you will help me and please don't force me to...

Dear sir

The welcome kit of health
Insurce
Received has too many mistakes
And the
Same has been
Intimated with the attached mail
On
05-11-18 but no response
From your side and the original
Received has with same
Mistake how to resolve this
Problem?

It looks no one has checked the
Policy,
Customer am sufferingbr...

Hi,

I have a health insurance from aditya birla. Recently my claim was rejected saying that i had not disclosed i had migraine. I was recently admitted to hospital due to hypertension and i was having migraine headache when i was admitted. But i was not admitted due to it. However they rejected my claim under non-disclosure reason. And to be honest i had disclosed i had migraine but the agent who came to my house for policy...

My claim was declined stating diabetes was not disclosed when policy was bought. Due to typing error of doctors 2018 was written as 2013. Dr. Admitted his error and give it in writing that it's a human error in writing. All relevant documents prove that diabetes was detected in 2018. But aditya birla is not responding promptly to my complaint. I have even raised it to irdai.
Policy no:[protected]
Member id:[protected]br...