Aditya Birla My Universe Complaints & Reviews

I have requested for a change of Bank mandate.
I have been regularly following up with them for the same, after submitting all required documents in March 2021.
Issue still not resolved.
Madhulata Jain
Mob [protected]

I SUBMIT THAT I AM A CUSTOMER OF ADITYA BIRLA MY UNIVERSE WITH CUSTOMER ID ABMU 0107565 AND CONSUMER ID#ABMU[protected] AND HAVING THE FOLLOWING MUTUAL FUND BALANCES.
FUND NAME FOLIONO NO.O[censored]NITS
TATA HYBRID EQUITYFUND 3443978/21 188.636
2)icici prudential equity fund 8043057/64 11.232
3)icici prudential debt fund 8105792/39 3.899
4)axis blue chip fund [protected] 874.581
i wanted to redeem all my units.their phone number is directing to write to care.[protected]@adityabirlacapital.com and the emails sent are not delivered.my wish to liquidate my mutual fund holdings and the company is not accepting my request in this regard.

I had requested to redeem my mutual fund amount and had asked to process the request on 27 th may. Its been almost 15 days still they are saying it is not processed and will let me know the status within a week. The relationship officer Mr christefer does not pick my call. When i escalated the issue. They did not help. I am still waiting for my amoun. I will hibe -0/10 to this company. Never invest with them

My name is bhargavkumar bhatt i am customer of aditya birla my universe since long time. Its service is very bed and now i am afraid that may its fraud because so many people complain of fraud from my universe. I want my money back. Even they are not listening complain of customer. I don't know the particular date but may be before 3 year i get this account in discount. I paid 1700 inr for life time. They are not updating their website. Also not maintaining my finance as promise.

On january 8th, i have redeemed 20, 000 from my reliance liquid fund-treasury plan - growth option.ac no enrolled on the my universe portal is[protected]

However the payment has been made to a different account [protected].

When all the sip's are getting deducted from my correct account no, how can the payment be made to a different account. As i have only 1 account number updated with the portal. Someone from the backend team seems to have changed the account no in the redemption section to a different account.

I have been trying to reach out to the customer care team however the phone is not picked up.

Dear sir/mam,
My name is vickram singh. Few days before i received a call from aditya birla my universe they called me up for a loan of rs.20, 00, 000/- against policy mortgage loan on the basis of my cibil score. They said they are calling from aditya birla begumpet, white house, telangana hyderabad branch. The guys who were coordinating with me their so called name and contact numbers are ravi verma, vinay, deepak saxena, atul, [protected], [protected], [protected]. They told me that i have to purchase a hdfc life classic assured plus policy for 10 year. Its premium period will be 10 year and maturity period will be 15 years. They said first i have to purchase above said policy with a premium of rs.50, 000/- after signing my contract they will change it to 1, 00, 000/- annually they said first 10 year i will have to pay 1, 00, 000/- premium anually to hdfc life and after 10 year 1, 00, 000/- anually will be payable to birla my universe. And after all these thing they add one more condition that our loan process will be start after 18 days of policy bond received and if hdfc life asked something about loan and other things dont tell them any thing about this. I said ok. Because i know hdfc is a big brand and its market goodwill is very good. Then i purchase hdfc life classic assure plus policy i paid a premium amounted to rs, 50, 000/- from my idbi bank, dated 08/11/2017. I received a policy bond on 21st of november 2017. As per thier call after 18 days when i call them. They didnt pick my call and said you just go and do whatever you can do. Then i visit to my near hdfc life, hargobind enclave branch, they said we cant return this policy becuase my free look in period is 15 days and its hasbeen expired. That time i was faint becuase i arranged 50, 000/- rupess by loan. Then i told everythig to them. They advised me to file a written complaint against this fraud. So on 13/12/2017 i have given a written complaint agains tthis fraud. I am not able to pay this policy premium. And now hdfc life saying they will not gave back my amount back to me. So i decided to file a police complaint againt all. Please help me to sort this problem and get my money back to me.
Regards
Vickram

Dear Sir,

I have accessed the My univesr SIP program some time in last july/August (2015). One sales person came to my home and I invested Rs 10000 per month in their SIP programs for 12 month period. He had taken a blank cheque and asked me to transfer Rs 10, 000 by net transfer. He informed me that my KYC would be over within 2-3 days time. After two weeks, I was getting calls regarding KYC status and I was providing all the details they had asked for. However, after some time my money was refunded. I was under the impression that my journey with Aditya Birla was over. However, From last september onward, my ECS has been started. When I asked the Bank to stop that one, they wanted only Aditya Birla can stop the ECS.
I had been trying to talk to them over the phone and through e mail but my efforts were futile. Finally one gentle man from ABMyuniverse said that since more than three installments were collected, he advised me to continue and the last installment can be paid in cash in Sept 2016.
For the last four days I have been calling them to pay for the last installment i.e. 12th installment and all the time I am getting a reply from that they would call me back in 2 minutes. Nothing happened sofar.
The phone numbers given under griveances does not exist. I felt so helpless where to complain.
My Id for this is ABMMU0105021

Through a friend's recommendation, I had logged into Aditya Birla My universe account to schedule an Instant SIP. As the amount was low, i.e., 500 a month for 12 months in the Reliance Tax Saver (ELSS) Growth Fund, I created an account online on their portal and paid 500INR through my ICICI Net Banking portal. My investor ID alloted was ABMMU0103867. Within 24 hours, I was called at least 15 times to submit documents within 24 hours. It almost seemed as if Aditya Birla is not making money at all which is why they have such a pathetic sales team who doesnt even know that a customer cannot be called if they have requested so more than once. Post documents submission, the company wanted to verify documents over a video call, which seemed absurb but I went with it anyway. I initiated the transaction on September 2nd and today is September 16th. Whenever I get in touch with customer care, all I hear is NAVs are in process and it takes 3 working days. Really? Customers arent dumb. Later, in the week post September 2nd, 2015, I received a call stating that my cheque did not have a name and they required my latest bank statement, which was sent to the company. Post multiple calls by me and email chats, there still is no resolution. Today, i.e., September 16th, I received a mail stating that my PAN card is not KYC verified; however, the Aditya Birla Website states that I am KYC verified. I have attached the screenshot for everyone to see. I received a mail today stating that because my cheque did not have a name, I will be getting a refund within 3 working days and within minutes I received a text stating that my ECS mandate is in processing. What the hell is that supposed to mean? Why would an ECS mandate be in process if the account is being refunded? Multiple calls, chats, and discussions on emails later, I feel was cheated, mentally harassed due to pathetic services and sales. Not to mention the number of hours I have spent on this fraud company. Yes it is a small amount I was investing to begin with but ITS MY MONEY! Companies such as these should not be allowed to even begin operations. I hope you can help me get my money back and compensation for all the damage that Aditya Birla has done. I have multiple emails and text messages that I have saved to ensure that I have proper documentation against this rogue company.