Apc Ups Complaints & Reviews

No response from customer care to the complaint raised. Defected/duplicate products with poor quality, inverter beeps continuously and not adjusting to power fluctuations, whereas others brands used by my neighbors/friends are working perfectly fine.
Waste of money and lot of inconvenience....

I booked apc ups online Amazon site on 04.10.2021. I received it on 10.10.2021. Unboxed and charged but shows low battery I waited for 12 hrs till shows the same. I tried to replace on amazon there is only refund option. I need this product so please replace as soon as possible. Hope that you do the needful. Below are the details of this product:
APC Back-UPS Pro BR1500G-IN
Invoice Number : CCU[protected]
Invoice Date :...

We have BX1100C-IN UPS. SOMETIMES IT’s off Automatically and we have to On it by pressing on off button. This happens almost 2-3 times in a week....

Our UPS is not charging, it does not have a power at all and it is also making some noises when operated last time....

One month before i purchase one apc backups=600 in apc dealer coimbatore. I used apc backups-600 only for my d-link router device.
The ups given backup time less than 2 minutes. I complaint to my dealer. The dealer not take any response. After few days i complaint to apc and ref # (#[protected]. Till, time as, no one can reply or response. I never suggest to any one for buy. The product quality, support quality are very poor....

We have bought APC UPS with EXIDE Battery on APRIL-2015 with the product details as below
APC: 850VA UPS
Sl No: [protected]
Along with
EXIDE TUBULAR BATTERY IT 500
Sl.No: 3NG[protected]
The UPS is not working properly & starts beeping...

I have a very bad experience to get my UPS serviced from APC. I lodged complaint on 2/11/15 at 2.30 hrs and a complaint no. is promptly read out to me!!. None of service agents in Bangalore called me and informed me about their arrival to attend the complaint call. I followed up with their customer service center on 3rd and 4th Nov 2015. They simply promised me that their agent will be in touch with me. Till now my service request call is...

Hi, I bought APC UPS solution from APC web site. They provided be APC UPS + VIA battery. This was delivered to my home. After few months, when i asked for service, the customer care center of APC says that, "since the battery is not made by APC, we cannot provide me the service." I have the invoice copy and it is clearly mentioned that the solution is provided by APC. So dont go for APC. Poor customer service....

i have register a complant of apc battery in apc call centre complant no is 14902048 .1 month no reply .i call many time in apc call centre.after month apc technican visit our home and pick the battery & after 2 day he come with battery my home and he say i charge the battery & work proper, and call close .but same problem in battery . pls slove my problem &change the battery...

Dear Sir/Madam,

I have purchased the following units from HR Infotech, No.9, Sapthagiri Towers, 3rd Main, Chikka Adugodi, Bangalore-560029 on 21/06/2013 .(Invoice No.114)

1. APC 850 VA UPS SINE WAVE Product Serial No.14D901B1018720
2. Exide 100AH Battery Invared 350+, Product serial No.00931

We are using above units for our home application in Hassan. The devices we are using are as follows.br...

Purchased an APC ups for my electronic device. The ups holding serial no. EB[protected] purchased on 29th september 2011 on invoice no.8754 from global net computers vasai west. I regret to inform you that i being a technicial person have noticed that your ups on power gives the phase terminal on the right hand of the socket in your ups but when it comes on backup due to power failure the phase terminal goes to left of the socket.According...

Dearb Sir/ madam

This is to inform you that the ups service,I have given complient on 14th april -2010 at bangalore office and also they have provided the complient no i.e c1- [protected], as of no one attend the complient.I am sorry to inform you that i never expected poor response from your bangalore team.that as professional company.Kindly take top priorty and send the techinician immediately.

Thanking youbr...

UPS NOT WORKING
DETAILS : BE500Y-IN

BB[protected]...

Never Buy an APC Ups unless you are willing to experience nightmares

Dear All,

I had the most disgusting experience with APC. I purchased an APC UPS (Model: BR500CI-IN Back-Ups Rs 500; Serial Number: BB[protected] )in Secunderabad in February 2009. For about 5 months, the UPS worked y fine. After that began my woes. When I was in the middle of some important work, the UPS would start beeping though there’s...

Complaint No. C1-[protected]

I purchased a APC UPS (500 VA) Sl No. BB-[protected] on Apr 09. It went unserviceable on 21 Aug 09.
I lodged a complaint with the customer care and assure prompt action withing a day or two. After two days when inquired again as no one attended the fault. I got the same reply of attending the fault within a day or two. Today (27 Aug 09) again when I inquired, to my surprise I was told that...

Dear Sir/ Madame,
I have purchased APC ups model no. BR 1100CI-IN and serial no. NB [protected] to run my UV spectrophotometer but a week after its purchase it went out of order due to poor battery back-up. Therefore, I made a complaint for the above condition of my ups to APC company. After accompanied by harsh words and long denial my ups was replaced with an old and repaired ups JB [protected] although I requested them to repair...

i bought an APC UPS 3 months back but the day i bought it, it was working well and it worked well for next couple of days. but suddenly it started giving me problems, it wasn't giving backup to my pc for a single second. when i complained about it in the service center they asked me to bring the UPS to them and god knows what they did and told me that its fine now. but when i came back home and checked the UPS it was giving me the same...

apc refused to give address or tele no of apc ups service centre near kanpur u.p....

dear sir
this is to bring to your notice that im facing problem with my ups model no. BE 650 V-IN, serial no- BB[protected] and call no-C[protected]. the actual problem that i face is that when i switch on the ups the MCV of the entire house tends to fall and have been trying since so many days for registering the complaint but i dont get a proper response and to work without the ups doesnt seem to be safe so, kindly take that into...

I have a APC UPS that I use at home.
Two weeks ago, I called their customer service center to report that my UPS was dead. [After a 20 minute wait to get the agent.]

They took in my complaint, and promised to fix it in 2 working days (at the most). I even volunteered to go to their office and get it repaired. They stated it's not necessary.

3 working days went by, nothing happened. One more follow...

On off problem...