Apollo Gleneagles Kolkata
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Apollo Gleneagles Kolkata Complaints & Reviews

R
roytrisha
from Kolkata, West Bengal
May 15, 2015
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Address: Kolkata, West Bengal

My friend is suffering from indigestion since last few months and we get an reference to go to Dr. Mahesh Goenka for treatment as he is one of the top Gastroenterologist. Finally got his appointment and treatment starts. My visit to Apollo was much better than I expected. By the way, it looks way nicer in the inside than the outside. After one and half year we find that my friend is now ok and he can live his normal life once more. All credit goes to Dr. Mahesh Goenka.
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    R
    roytrisha
    from Kolkata, West Bengal
    May 7, 2015
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    Address: Kolkata, West Bengal

    Under the treatment of Dr. Mahesh Goenka for 1 year my father gets back his normal life once more. He is suffering from big diagnostic problems as whatever he ate any-time in a day he vomits out and thus makes us to go to Dr. Mahesh Goenka who after seeing the condition of the patient suggest to do some test which we did and after that treatment start under supervision of him. I noticed that my father is getting better as the day progress and within 1 year he looks normal as well as starting eating normal diet. Special thanks to Dr. Mahesh Goenka to bring back my father normal life.
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      A
      akashbose
      from Kolkata, West Bengal
      May 6, 2015
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      Address: Kolkata, West Bengal

      Suffering from long digestive problem my friend Sunli finds himself in a terrible condition and thus make his look sick. After getting result from my treatment i suggest him to go to Dr.Mahesh Goenka. We went to him after getting an appointment and then Dr MK Goenka started his treatment with great care. After 1 year under his treatment my friend finds himself in a healthy position and start living his normal life. he gained weight and his health status improved. Now he is doing fine and have no digestion problem.
      My friend is suffering from indigestion since last few months and we get an reference to go to Dr. Mahesh Goenka for treatment as he is one of the top Gastroenterologist. Finally got his appointment and treatment starts. My visit to Apollo was much better than I expected. By the way, it looks way nicer in the inside than the outside. After one and half year we find that my friend is now ok and he can live his normal life once more. All credit goes to Dr. Mahesh Goenka.
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        S
        S. S. Bist
        from Noida, Uttar Pradesh
        Oct 22, 2011
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        Address: South 24 Parganas, West Bengal

        My Son Swapnil Singh Bist routed to Apollo Gleneagles hospital by CAB Kolkata for medical checkup and age verification. His test were conducted on 22nd oct. 2011 and declared as over age above 16 years in the report. Which is not true. My son Swapnil Singh Bist was born in Delhi in Moolchand hospital on 11 March 1996. We have all documents and proof of his birth in Delhi, immunization record of hospital in Delhi, his hospital medical records, MCD birth certificate issued in 1996 for the same and his Passport issued in India. Study in Modern School Barakhamba road New Delhi class Xth has CBSE certificate showing his age. My wife is central Govt. employee has complete record of leave etc.. our marriage in 1995 have documents. This medical report came as surprise and shock, Dr. Usha Goenka Radiologist and HOD prepared this report. Hospital charged Rs 1400. We want strict action against Doctor and hospital for this negligence. Because of this false report, my son will be banned by CAB and BCCI for further playing for few years. Therefore, I want to complaint against Doctor for negligence and Apollo hospital should be remove from BCCI all India examining body. Please rout my complaint to all in CAB, BCCI and Kolkata. Sroop Singh Bist mobile [protected].
        Aug 13, 2020
        Complaint marked as Resolved 
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          F
          ferrari
          from Kolkata, West Bengal
          Jan 24, 2011
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          Address: North 24 Parganas, West Bengal

          I am a student of final year of mbbs, studying at North Bengal Medical College. One of my friends was suffering from a chronic pain in abdomen for about two years and severe loss of weight. He was routinely prescribed antispasmodic and some sedative by renowned Dr.Mahesh Goenka after diagnosing the case as IBD(inflammatory Bowel Disease) by doing endoscopy and colonoscopy and the cause being said as genetic and mental stress. So he was also given an anti anxiety drug. But still then, not only the patient suffered from frequent attacks of severe pain in abdomen(which is taken care at our hospital for the timebeing) his studies was also affected by the action of the sedative and the antianxiety drug . Due to this regular problem he gave a visit to the Allolo Gleneagles hospital of kolkata to see Dr.Mahesh Goenka again after the Diwali(i.e october 2010). This time he was advised to have some energy drink( to increase the weight) and undergo endoscopy and colonoscopy (done 2 times due to faulty technique at first)again, after finding nothing on these investigations he was prescribed capsule endoscopy, which also failed to reveal anything. Now they suspected the problem lying outside the gastrointestinal tract and advised a laparoscopy. But by now they have already lost hope,a lot of money and also time (our 3rd prof part1 being at december). So they decided to go to mumbai to have another opinion. There at a not so large nursing home a not so renowned doctor checked him and advised an xray. The xray revealed the capsule endoscope being stuck at a part of small gut(this is after 15 days of the capsule endoscopy). After further investigations the problem diagnosed as intestinal obstruction leading to dilatation of the proximal and distal part of the obstruction grossly and thus leading to rupture and peritonitis. He was immediately operated and the capsule endoscope and about 4 inch of small-gut taken out. He recovered slowly but at the meantime he missed the prof(final exam of 4th year). Now i want to ask whose fault is this? Is it ours, to believe on such docs and nursing homes or theirs? Who is responsible for the losses the boy suffered-monetary,physical, mental,educational and not to say the hassles? If this is the condition of a would be doctor then what would be the condition of a normal people. I ask you people to see this matter and think before you go to the hospital and suffer like my friend has.
          Aug 13, 2020
          Complaint marked as Resolved 
          You ..you will probably be doing the same thing in 3 years time..
          FOOL blabberer
          hmm...
          dont talk crap ! what kind of medicine student are you to have posted such a comment online. Get your facts right and have the guts to communicate directly with the concerned doctor ! u sitting over there and bad-mouthing him will definitely not benefit the mentioned patient in any way !
          U R NOT A MEEDICAL STUDENT . I GUESS U R A MEDIA.PLS BE SURE WHILE COMMENTS ABOUT THIS DOCTOR. HE IS THE ONLY PERSON WHO SAVED MY LIFE. I[censored] R NOT SATISFIED WITH THIS DOCTOR-WHY DIDNT U CONSULT WITH OTHERS. I AM FROM BANGLADESH. MANY DOCTOR TREAT ME. DR. MANIJ AGARWAL, DR. KN.JALAN.
          DR. MAHESH IS THE ONLY DOCTOR WHO INVESTIGATE AND CAME TO THE ACTUAL DEFECT.

          SO DONT DARE TO TALK LIKE THI TO ANY BODY
          It is really very difficult to trust a doctor in India. They love to write so many degrees next to their name to make us fool, very few people even know the meaning of those degrees. Dr. Mahesh Goenka wrote that he is a fellow of American College of Gastroenterology, basically its membership and nothing else, even he does not have any good reaerch paper in a international journal, like gastroenterology but in India they are king of Gastroenterology. I really laugh when I heard about them.
          I have achalasia cardia and Dr. Goenka gave me a pneumatic dilation in july '11. Im doing good now. He is a great doctor. May be he made a mistake but he is only a doctor and not God!
          This Dr. Mahesh Goenka and another Dr. Purnendu Roy, both from Apollo Gleneagles Hospital on EM Bypass, Kolkata has directly/indirectly caused death to a middlee aged patient who was sufferring from stone in the gall bladder. Patient complained of pain within seven days of operation and once again operated but unfortunately did not survive the operation. And would you believe how much was the bill charged for a Gall Bladder stone re-operation and other procedures of saving her life ?? It was little over 13 lacks ( thirteen lacks indian rupees ) . Isn't this ridiculous ?? The husband of the patient had to practically sell off all the gold, their house and emply a life long saving just to ensure that the dead body of his wife was not held-up due to non payment of full hospital expense. Funny isn't it ? At least I will never take my wife or myself to the Apollo Hospital ever in my life nor will suggest any of my family member.

          The detailed investigation is ongoing since the West Bengal govt intervened looking at the seriousness of the case. Also this was featured in detail at the Channel 10 News in Kolkata.
          Stop the nonsense. Because of Dr. Mahesh Goenka my mother is still alive being a chronic hepatitis C patient. get your facts right before you accuse a human being of killing someone you thick headed, egoistic, knowledge less .
          My wife had complains of Gall Bladder stone, we consulted Dr. M.K.Goenka. He did ERCP & removed a part of the stone by endoscopy. He then placed a plastic stent on the Gall Bladder duct. 1 month later, we had the Gall bladder operated & removed & also the plastic stent removed. Unfortunately my wife got infected with serious infection in the Gall bladder vacant place & a lot of pus had to be drained out. I am surprised, how such a big Hospital & good surgeon can cause this type of infection.
          I appreciate that Dr. Mahesh K Goenka is a good doctor but his behaviour & time given to patients is very very less which leads to a dilema in the patient parties mind & having a growing grudge against him.
          hi Mr. Ferrari,

          Could you pls let me know the name of the Mumbai doctor and his address.
          I agree 100% with the complainant. Now it impossible to consult him directly without bypassing his sycophants (The so-called gastro team consisting of his Chamchas - Stupid Jr. Doctors). I agree that this fellow earned unjustified reputations in the absence of good doctors in Calcutta. This fellow prescribed TRINICALM FORTE - A Drug meant for Schizophrenics for my wife who was admitted in Apollo, Kolkata for Acute Gastroenteritis. She is undergoing severe side-effects now. When consulted, the Apollo Clerks are telling me to to bring her tomorrow for a consultation. Who wii pay the money? Who will take care of my precious time?
          Pl. take my sincere advice: DO NOT CONSULT GOENKA. HE HAS BECOME A DALLAL OF APOLLLO NOW>
          PLEease, if you belive my experience.
          YES DR GOENKA IS A CHEATER.HE HAS ACCUMULATED WEALTH BY FOUL PLAY.1 HE IS
          I had severe Jaundice in April, 2003 as Hepatitis A+E as per the viral profile test from Ranboxy Laboratory, Kolkata. I was admitted in Krishnanagar Zilla Hospital then as I was then posted there in Krishnanagar. My Bilirubin level shoot up to 21, and SGPT & SGOT also shoot up to 2500+. I have still the pathology reports with me. There in the Govt. Hospital the then Dr. Bipul Bagchi treated me well though it took near about 45 days to get released form the hospital. There I was treated with Ampicilin 500 inj. twice a day alongwith Vitamin K analog once a day which continued for 15 days. After I get released for several months I was bed rested and suffering with post Hepatic syndromes like Vestibular Neuronitis, Erosive Gastritis, Somatoform Disorder etc. In that midst after 1/2 months of released from Hospital I went to that callas doctor M.G. for I was feeling frequent pain in my right upper abdomen, and loose stool and he detected me as suffering from Irritable Bowel Syndrome and prescribed medicine like Mebespa, Neogardine Tonic etc. Thereafter from 2/3 days of treatment my symptoms got more complicated and I went under Dr. A. Konar in CMRI where I got admitted and was done with LFT and other tests and treated with Pan 40, Udiliv, Sucralfate etc. and got well and released form there very soon. Now do you know the tonic Neogardine Dr. M. G. prescribed contains 11 to 15% (approx) Alcohol. After severe Hepatitis he gives me a tonic which contains Alcohol. Just imagine.
          Dr. Mahesh Kumar Goenka is a theif! Once admitted, the patient's family has to beg for his discharge. Same thing happened with my father. My father was suffering from pneumonia God knows why the hospital people put him under Goenka's Treatment. Several useless Expensive tests Were done. We spent over 4Lkhs Rupees. Later my father was given some antibiotics aand discharged!! Why the hell did We Spend this amount? For mere antibiotics?! He's a thief!!
          Mita Ghosh
          It is very hard to find a good doctor and if there is anyone in Kolkata, it is definitely Dr.Mahesh Kumar Goenka.
          He is a hard core professional and very dedicated to his patients.
          He sees patients daily at Apollo Gleneagles Hospital Kolkata. When I visited him for the first time with my uncle who was suffering from pain in the abdomen, he did ERCP to extract the stone in the bile duct. The procedure was successful and my uncle returned home in stable condition
          My name is Saptadeep Chaudhury.My father’s name is Surajit Chaudhury.Vill+ P.O-Pipulbaria, Dist-Nadia, P.S - Murutia, Pin-741152


          I was suffering from liver problem, jaundice, Pancreatitis. I tried to get medical help from doctors at Nadia district, but no one could cure me.

          Finally I heard about Dr. Mahesh Goenka, famous gastroenterologist at Apollo Hospital Kolkata. When I met him at OPD, he assured me that I would get well. By his treatment, my health condition improved. Initially I thought that would never become well, but by Dr. Goenka’s treatment my life was saved.

          If anybody has any problems related to liver, pancreas, stmach and intestines, please meet Dr. Mahesh Kumar Goenka at Apollo Gleneagles Hospital Kolkata and save your life.
          I, Gautam Chatterjee, 48 years male, was suffering from post laparoscopic cholecystectomy -biliary leak with intra abdominal sepsis. For this, I had consulted Dr. Mahesh Kumar Goenka, famous gastroenterologist at Apollo Gleneagles Hospital Kolkata. The treatment and the consultation given was quite satisfatory. I recovered from the illness. Thanks to Dr. Goenka.
          I am Mrs. Pinky Ghosh, resident of Tripura. I was suffering from stone in gall bladder and then I had pancreatitis. My operation has been done successfully on 17 April 2015.I am feeling very good. Dr. Mahesh Goenka is a very good doctor. Apollo Gleneagles Hospital Kolkata is very clean. The doctors of Dr. Goenka's team are also very good.
          Dr. Goenka saved not only my mother - in - law but also my father's life. They both were suffering from kidney stones. After a successful operation, they recovered quickly. If you want to save your family members lives then you must consult Dr. Goenka. I am forever grateful to him. And stop posting such ridiculous comments about doctors without consulting others first and knowing of their opinion. The treatment given to me by the entire team was very commendable. Dr. Goenka is the opposite of negligence.
          Most of the gastroenterologists apparently appear to be less impressive to common men when compared to cardiologists (even in USA-)-----reasons may be there are vagueness in the tests and interpretations, major side effects of the prescribed medicines affecting even nerves/memory etc. Also, as is the case, in India, people go for off the shelf medicines for any stomach related problems;Actual problems remain unresolved;
          Patients shall be helped out by the popular saying--'Cure lies in the Cause' i.e. find the cause and take care; Strong medicines shall be discouraged
          So, my request to Doctors is please prescribe minimum medicines and to patients to visit Internet site to check side effects of the medicines;

          Regards
          Nilay Adhikari
          Absolute rubbish. He is a shame to the doctor fraternity. Money minded with zero knowledge. He doesnot share his mobile number and in times of emergency it adds to the distress.My mom was wrongly diagnosed and was asked to undergo a gallbladder operation. I consulted 4 other eminent gastro doc and all of them agreed upon the fact that based on the reports no surgery was needed.

          I wish I could give a zero star.I was given wrong medication and was made to undergo a dozen tests.pathetic experience.
          Absolute rubbish. He is a shame to the doctor fraternity. Money minded with zero knowledge. He doesnot share his mobile number and in times of emergency it adds to the distress.My mom was wrongly diagnosed and was asked to undergo a gallbladder operation. I consulted 4 other eminent gastro doc and all of them agreed upon the fact that based on the reports no surgery was needed.

          I wish I could give a zero star.I was given wrong medication and was made to undergo a dozen tests.pathetic experience.
          I'm Vijay Kumar Dhawan from Kolkata. I was admitted for nephrectomy of the right kidney during the surgery, there was a duodenal injury and leak which was life threatening . I was treated at Apollo Gleneagles Hospital under famous Gastroenterologist Dr. Mahesk Kumar Goenka. Dr. Goenka's persistent and ingenious efforts ensured that I did not had to undergo another life threatening surgery to close the leak. He helped us immensely. I'll always be indebted to him and his team.

          Thank's a lot.
          My father Arun Kanti Mukherjee, 84 years old, was first admitted from 2/5/2016 to 11/05/2016 with Pneumonia. Post discharge on 11/05/2016, he had to be re-admitted on 19/05/2016 with a bleeding in catheter and abdominal pain, swelling + loose motions. Admitted under Dr. T. Mondal.
          It took till 21/05/2016 to diagnose the real issue i.e, volvulus in the large intestine. Sigmoidoscopy relived some of the pressure. Dr. J.B.Roy saw him on 21/05/2016 morning and advised moving from ward to HDU/ICU.
          Finally on 24/05/2016 he was moved under Dr. Mahesh Kr. Goenka/Gastro Dept.

          I am satisfied with his treatment and thanks Dr. Goenka, Dr. J.B.Roy and Dr. Susmita Roychowdhury.
          My suggestions are:
          1. Particularly for patients with multiple health issues, a holistic approach should be adopted.
          2. Communication with patient relative could be improved.
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