BBG Luxembourg
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BBG Luxembourg Complaints & Reviews

A
angusmc
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over charged pay phone call

On arrival to London Heathrow on April 20th 2012 I stopped to use the payphone. I inserted my credit card and followed the instructions. I dialled the London local number and a voice said my call could not be contacted. So i hung up and tried again. Again no connection and no mention of a fee been charged. The next time I spoke to the operator who immediately connected me with the same number. I spoke to my friend for about 2 mins and hung...
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ubrame
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charges

phone call

I was trying to call my wife in Italy for Charleoroi - Belgium and the call did not even connect, nevertheless I have been charged USD $29.92!!! What kind of company is this BBG Luxembourg? Real theft, Is there any way to get my money back? Please help!!...
my e-mail: umberto.[protected]@tin.it

Thank you...
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annaart77
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phone call

I was trying to make a phone call in Berlin - Germany and the call did not even connect yet I was charged USD $38,99!!! What the hell is that?? Is there any way to get my money back? Please help!!...
my e-mail: [protected]@gmail.com

Thank you...
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