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Blue Dart Delivery Complaints & Reviews

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Anitha Mahendra
from Hyderabad, Telangana
Jul 31, 2019
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Address: Hyderabad, Telangana, 500089

Consignment was supposed to be delivered yesterday. At 10:00pm, yesterday, we receive a message saying that consignee is not available, which is not true.
We were at the address the whole day and no one came to deliver the consignment.
This is a recurring problem with bluedart., without attempting delivery or calling up the consignee, they mark the consignment could not be delivered as consignee is unavailable.
Very disappointed.
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    A
    Anamika Borah
    from Mumbai, Maharashtra
    Aug 10, 2018
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    Address: Mumbai City, Maharashtra, 400099
    Website: Blue Dart courier service

    I had ordered 2 parcels which have been sent vis blue dart. Since 8th aug, it was showing out for delivery. So today i rang up customer care to find out whats wrong. They informed me that the delivery guys could not connect my phone no saying that lines did not get through. I thought the reason to be genuine and gave them my alternate number with a message that the parcel be delivered by 5 pm. They assured me with their sweet talks that it will be "certainly" done. I left my office at 5.50pm although my timings are till 5.30 and i receive the delivery guys call at 6.01pm. When i told him i have moved out he started hurling abuses and said i did not receive his call yesterday and claimed that he called me at 4 pm yesterday. When i am expecting a courier is there any reason of not answering calls? Plus the customer care gave a different version saying that calls could not be connected to my airtel number. May i know the intention of blue dart behind this? They are calling at 6.01 an saying will reach to deliver in 5 mins? How can i expect my 2 parcels to be delivered??
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