Bookish Santa
1
Submit a Complaint
12
COMPLAINTS

Bookish Santa Complaints & Reviews

P
Popovslife
from BHOPAL, Madhya Pradesh
Nov 28, 2023
Feb 15, 2024
This thread was updated on Feb 15, 2024
Report
Copy

Haven't received my product ordered online

Address:First Floor, Pant Properties, Plot No. 2 & 3, A-1 Block, Budh Bazar Rd, Gandhi Chowk, Mohan Garden, Uttam Nagar, New Delhi, Delhi 110059
Website:www.bookishsanta.com

I placed an order through this site on 3rd November 2023, and paid online. It's 28th November today haven't received my order. Phone no. is not available, no response through mail too. My order ID is OID139 and the book I ordered was "Friends, lovers and the big terrible thing by Mathew Perry". The price of the book is ₹639....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Laxmikant Shetgaonkar
Nov 22, 2023
Report
Copy

No delivery

Address:New Delhi
Website:Bookishsanta.com

I had placed an order for books and paid online but they don't deliver the order. The company phone number is not working and they don't respond to mails either....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jennyrinz
Nov 9, 2023
Nov 22, 2023
This thread was updated on Nov 22, 2023
Report
Copy

No response to the request of cancellation of order and refund

I placed an order of a book that’s worth 664/- on 29th of October 2023. However, as I got a better deal on Amazon, I decided to cancel the order the same day or next day. Anyways, even after sending multiple emails, WhatsApp messages, instagram messages to cancel OID117 and refund, I haven’t received a single response from BookishSanta. Tried to call the number provided in the website, but it’s always switched off....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sumanta Mal
Aug 7, 2023
Report
Copy

2 Books are not being proccesed

Website:www.bookishsanta.com/en

I have ordered 2 Books on 26th July 2023. They still haven't processed anything despite their claim to deliver it within 5-7 days. They're not even responding to any calls or messages....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumanta Mal
Aug 7, 2023
Nov 22, 2023
This thread was updated on Nov 22, 2023
Report
Copy

2 Books are not getting proccesed

Website:www.bookishsanta.com/en

I have booked 2 Books on 26th July, 2023. They still have not processed it despite there claim to deliver it within 5-7 days. They are not replying to any messages or calls....
+2 photos
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
Address:4831/24, Prahlad lane, Ansari road, Daryaganj, Delhi, India, 110002
Website:www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=www.bookishsanta.com/en/&ved=2ahUKEwiT6c-E0aGAAxWgzjgGHU5NCg0QFnoECA8QAQ&usg=AOvVaw0xVKa7xEqQb17c2jaLO72X

I have place an order for Rs.369 (The poppy war) from bookish santa on 19/07/2023. My order was confirmed (order no BS84934) and a link has been sent to track the order. Since yesterday the link isn't working and the website isn't replying to any of my queries. So I requested for cancellation of my order but they didn't reply to my request....
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
Darsini K
Mar 29, 2023
Nov 22, 2023
This thread was updated on Nov 22, 2023
Report
Copy

Books not delivered / refund not processed

Address:4831/24, Prahlad Lane, Ansari Road, Daryaganj, Delhi - 110002
Website:www.bookishsanta.com

Order no BS 83825
I've ordered books for Rs.1122. They delayed the order and cancelled. I was told the refund will be processed within 7 working days. I haven't received the refund. They have stopped replying on whatsapp, Instagram, email and don't pick my calls. I have even sent them mails and nessages asking if I could purchase something else for that money and still no reply....
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
S
SomAckerman
from Cuttack, Odisha
Apr 21, 2022
Report
Copy

Books

I preorder a book on 6th August 2021 (Order ID BS28788) As it was a preorder i waited this long but till now no information is provided and they dont respond to any of my emails and i can't even cancel it thier whatsapp is not working....
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
A
Ann95
Dec 20, 2021
Report
Copy

Books not delivered

Website:www.bookishsanta.com

I had ordered books 15 days ago. No communication or information from their end since then.
They are not answering calls or responding to emails.
Atleast a refund is useful!...
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
J
Janvi Soni
Nov 20, 2021
Report
Copy

Book

Address:Delhi
Website:Bookish santa

I had placed an order for a book called "Will Grayson, Will Grayson" and instead I recieved plastic plant holders inside a box. I did not recieve my book. I have been trying to contact them via email and via phone but no response has taken place from their side. Highly disappointed...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
R
Ronak Bhaira
Oct 23, 2021
Report
Copy

Book not delivered

Address:Sundar One Hostel, Manipal University Jaipur, Dahmi Kalan, Jaipur Rajasthan

In ordered a book on 12 october and not received yet. According to Bookish Santa's policy Book should be delivered in 5 to 7 days but I've not received the book yet. I already paid the amount and tried to contact the company but they are not responding my messages and phone calls.
Order No: BS30773...
+1 photos
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
M
Madhavi1234
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Book not delivered even after a month

Address:Plot No. 2 &3, A-1 Block, Mohan Garden, Uttam Nagar, New Delhi - 110059
Website:www.bookishsanta.com

I had ordered 2 books on 09-Feb- 2021(Order no. BS20378). The first book'The tiny seed' was delivered. I have still not received the second book 'Giraffes can't dance' or the refund inspite of asking for the same several times through emails and phone calls. I have tried calling on the customer care number [protected] provided in 'Bookish Santa' website. After the initial few times, calls are not being picked up now.

This was...
+1 photos
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy

Bookish Santa Recent Comments