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Praveen N L
from Gurgaon, Haryana
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No order status/confirmation and not able to reach customer support

Address:Bangalore, Karnataka

My order no : 2853 Book Name : Java Persistence with Hibernate: Revised Edition of Hibernate in Action Price : 524 About bookstand.in. I purchased a book before 7 days. While ordering i read that book will be delivered before 7 days. Now my problem is i ordered book through net banking not COD. I didnt get any mails to my email id and any messages to my mobile number. I am trying to reach customer support through 1. LIVE CHAT, 2....
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biswabir
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund process

Address:Gautam Buddh Nagar, Uttar Pradesh

a bought a book on 6 Aug 2014 AIPGMEE by Mudit Khanna (order no-808).after 1 weeks they said, this book is not available at this time, it takes more time 3weeks. for this reason they cancelled my order and told me "within 5-7 working days they will refund". But, i don't get money back. I contacted by phone to customer services on daily basis, that time they said "today they will refund". But same issue.in those days i communicate also by...
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