Brussels European Mail Centre, Belgium
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Brussels European Mail Centre, Belgium Complaints & Reviews

K
Kulvi418
Sep 21, 2023
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Dear Sir/Madam

I sent parcel for my son who is studying in Vlerick business school Brussels and residing in Studeopolis, Helihavenlaal 42.

Tracking number is CH[protected]IN.

It reached Brussels on 19th. But still not delivered.

Kindly do the needful at your earliest.

My son phone number is +[protected]

Best wishes

Kulvinder sharma
(Father of Abhishek Sharma)
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    B
    BrigitteDenis
    Feb 15, 2023
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    I am Belgian, expat in Croatia.
    I sent a package for my granddaughter on February 2. CE[protected]HR
    Since February 6, he is still at the BRUSSELS EUROPEAN MAIL CENTRE!
    I don't know if my little girl will have her blanket before summer!
    And they say Croatian post is slow!!!
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      J
      Joseph Goor
      Aug 13, 2022
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      Address: Brussels

      I mailed a package from the U.S. to a family member who lives in Belgium. He paid to have it delivered to his home yet he did not receive it. The package was held for no reason by your customs and the mail center. It was sent back to the U.S. sender. During this process several Items were broken. I want my Family member to be refunded. I have sent other packages and they were delivered. There is no excuse for the actions taken. My family and his were very mistreated. How can I be sure this will not happen in the future. I would like an explanation. and a refunding of funds to my family member. The package tracking number is. CH[protected]US. If you find and follow it you will see the careless actions taken.
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        D
        Derreo
        Jun 24, 2022
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        Address: Sint denijsestraat 153, kortrijk

        Hi my name is Etu Derrick
        My package was sent from the US and has been held in custom in Brussels since on the 7. The tracking number starts with CH. will I see my package?
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          G
          gindin
          Feb 2, 2022
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          Tracking Number LX[protected]US

          Your item is being held in Customs at 5:33 pm on January 26, 2022 in BRUSSELS EUROPEAN MAIL CENTRE, BELGIUM

          PLEASE forward my parcel to Sweden right away - thanks

          ANN WRETMAN
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            S
            Saraya
            Nov 24, 2021
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            To whom it may concern,

            My name is Rosa Gomez and I have sent a package to my goddaughters which has not been delivered. The package was sent on the 29th of September 2021 with a tracking number of CH[protected]US it appears to be held in customs and there is no sign of it being delivered. It has been over two months and I have not received any information as to why it is being held. This package is a gift to my goddaughters which they are anxiously waiting to receive. Would you be so kind to investigate this matter and keep me informed? I would prefer the package to be delivered, but if that is not possible I would appreciate an explanation and the returned package.

            Thank you,
            Rosa Gomez

            Voor wie het aangaat,

            Mijn naam is Rosa Gomez en ik heb een pakket naar mijn peetdochters gestuurd dat niet is afgeleverd. Het pakket is op 29 september 2021 verzonden met het trackingnummer CH[protected]US. Het lijkt te worden vastgehouden door de douane en er is geen teken dat het is afgeleverd. Het is meer dan twee maanden geleden en ik heb geen informatie ontvangen over de reden waarom het wordt vastgehouden. Dit pakket is een geschenk aan mijn peetdochters waar ze met spanning op wachten. Zou u zo vriendelijk willen zijn deze zaak te onderzoeken en mij op de hoogte te houden? Ik heb het liefst dat het pakket wordt bezorgd, maar als dat niet mogelijk is, stel ik een toelichting en het teruggestuurde pakket op prijs.

            Bedankt,
            Rosa Gomez
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              G
              Mar 20, 2019
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              Address: BRUSSELS EUROPEAN MAIL CENTRE, BELGIUM, 1030
              Website: BRUSSELS EUROPEAN MAIL CENTRE, BELGIUM

              I ordered for a small packet of consignment from usa it was posted and from usps origin facility silver spring, md 20914 on the 6th of march 2019, it then arrived in belgium on the 13th of the same month. It been held in the customs since 14th till 19th it is there because i am monitoring with the tracking number.
              I do not know how to contact european mail centre.

              Tracking history: today 19 03 2019

              March 14, 2019, 4:56 am
              Held in customs
              Brussels european mail centre, belgium
              Your item is being held in customs at 4:56 am on march 14, 2019 in brussels european mail centre, belgium.

              March 14, 2019, 4:56 am
              Customs clearance
              Belgium

              March 13, 2019, 11:07 pm
              Held in customs
              Brussels european mail centre, belgium

              March 13, 2019, 11:07 pm
              Processed through facility
              Belgium

              March 13, 2019, 3:07 am
              Customs clearance
              Belgium
              If Belgium customs is not going to deliver my package, then return the package to my US based address as the package was marked should there be no delivery. US International mail tracking LZ[protected]US.
              All necessary documentation and safety information was supplied and Belgium customs has just allowed the package to remain "held" since Feb. 10. It is now Feb 24. Why is no reject reason provided by Belgium customs?
              Incompetent service.
              Bestelling #[protected]
              Op 29 mei 2020 werd mijn bestelling van Panthyon "Held in Custom". Wanneer zal mijn pakje geleverd worden ?
              Vriendelijke groeten, Karin Van Rossem
              Hi,

              I mailed a package last year and has been held up in Brussels since December 1st !!!
              I don't get it back, no communication nothing, this package was insured and if you don't send it back you should at least let me know what is wrong with is. It had nothing weird in it just Christmas presents.
              Can you let me know please?
              CH[protected]US
              Johann Vandenhaute's reply, Feb 27, 2021
              Did it finally arrive? I have the same problem since 2 feb 2021.
              A parcel I sent to my son Paul Hewett in Leuven, 3000 has been stuck in cusoms since 22.1.21. Will it be released soon please. The reference number is RN[protected]GB. It contains navy blue Adidas trainers. My sons address is KAPUCIJNEN VOER 124/0102, 3000, LEUVEN, BELGIUM.

              FROM Mrs C K HEWETT
              [protected]@hotmail.co.uk
              Why did it clear customs and is now being held in customs??? If it cleared customs why hasnt it been sent for delivery?

              small packet - Comment #3817844 - Image #0
              Hi,
              I have the same problem with a package sent to BELGIUM from Puerto Rico, USA. It arrived BRUSSELS EUROPEAN MAIL CENTRE, BELGIUM on April 22, 2021 and still there now. The tracking, CH[protected]US, information say:

              Held by Customs - Invoice missing

              If the package have a issue and no delivery is possible, why they don't send it back? My address is on the box. Do they have enough space for all packages they hold???
              Please, I need my package bag, it contain 5 small speakers that don't have value because are broken, but will be repaired by someone in Belgium.

              Thanks
              C.Escarfullery
              [protected]@hotmail.com
              carlosnewidea's reply, Aug 2, 2021
              Package was returned after a complaint to USA Postal Service. In my case, maybe they try to deliver because I been trying to contact the gentleman in Belgium who I sent tha package and he don't answer my emails. Something happened to him, very sad. A lest, package was received in perfect conditions.

              C. Escarfullery
              Tracking Number: LZ[protected]US
              ''Hold in customs''
              why is this package on hold??
              I ordered something in USA ( bracelet), everything was ok untill it arrived in" Brussels european mail center belgium ".
              Where do i have to go to fore this complaint to get my package. Who do i have to contact with this issue.

              Thanks for helping me out.

              Eric Smets ( eric.[protected]@telenet.be)
              [protected]
              Tracking Number: First Tracking: LZ[protected]US
              USPS Customs Tracking: UA[protected]US

              It has been 2 months Iv shipped this item, extremely dissatisfied with the level of service. zero communication.

              Is my package lost or stolen? I payed for first class shipment with insurance.

              Package delivery Address: International address.

              Thomas Arnalsteen
              J.P. Minckelersstraat 66/1
              LEUVEN, 3000
              BELGIUM

              Waiting for reply, Email: [protected]@gmail.com
              I've also left voicemails both USPS Chicago IL and USPS Regional HQ.
              Item Shipped out of Los Angeles Last seen July 26 2021 at Chicago, and currently held by Brussels European Mail Centre in Belgium.

              Time Stamped: 1:44 PM 9/2/2021

              small packet - Comment #3888459 - Image #0
              small packet - Comment #3888459 - Image #1
              Hi Im looking for package that was shipped 2 months ago, still held at Brussels @ Belgium

              any word on why its being held for so long?

              small packet - Comment #3888463 - Image #0
              small packet - Comment #3888463 - Image #1
              Hello
              hello
              I have a problem with a package that was sent with USPS from the United States to Spain on January 4
              He has been in Custom Clearance in Belgium since January 11
              I don't know what's wrong
              I omly would like to arrive to Spain, no back to USA
              The tracking number is CJ[protected]US
              Thanks
              I hope a quick solution

              small packet - Comment #3964799 - Image #0
              small packet - Comment #3964799 - Image #1
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