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Candes Complaints & Reviews

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Firozah nazni
Jun 6, 2022
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My candes fan is not working since 10 days and I had claimed my warranty and they also raised ticket with complaint no. And told me that they will reach maximum 5-6 days and it's already been 8 days ...and they are not replying ...first of all they they raised complaint no. in 2 days and now not providing service...this is the worst company I have ever experienced.🤮🤮... If you are seeing this then just provide me service as soon as possible otherwise I will file complaint in court and you will have to face the consequences 👿👿👿
Same thing this company doing this to me. They are just playing withing customer emotions.
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    Saanvi Saha
    May 19, 2022
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    Address: Ramkrishna nagar road garia Kolkata 153

    I m waiting for resolution since last couple of days as raised complain on 12.05.22, but every day they given timings within 48 hours, but no one come, they r fully harassing me
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      Yasirali9289
      from Ghaziabad, Uttar Pradesh
      Oct 20, 2021
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      Address: Kh No-155 Plot No-424-427 Industrial Area, Puth Khurd, New Delhi, Delhi 110039
      Website: Amazon

      Bought ceiling fan of candes company in april 2021 came with 3year warranty but after 3 months fan was not working. Complaint done many times by mail, watsapp, call but still i am waiting for resolution and they are not responding.
      +1 videos
      You are write they are fraud
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        S
        S.K Das
        from Jajpur, Odisha
        Oct 5, 2021
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        Address: State-Odisha, Dist- Jajpur, Village-(Bari, Gahapal)

        I purchase a gizer from Amazon since 25 September 2020. It has 2 years warranty, When I call customer service for my service related issues they provide me a number and said that to what's app Bill Receipt to this number, After that I send that receipt and also texting in that number, but I didn't receive any type of reply on it, then I also call in that given number which customer care provide me for my service, all the time mobile ranged & no one received the call from that end
        So what is the next step I do now?
        Gyser is not working its get blast
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          S
          sachin9658
          Aug 25, 2021
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          Address: sonipat

          I purchased fan from flipkart of candes two fan stop working after one month i complain for both fan two times but their is no response from candes team. candes customer care person not listen problem they cut call. i complain mail or whatsapp but no response. Now i want to get my money back.
          They are fraud
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            R
            Rahulkumar4151
            Jul 28, 2021
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            I have registered a complaint on candes whatsapp number on 5 July 2021 with complaint number [protected] regarding fan not working which is not working. They said our service team will visit your address within 5 to 7 days but nobody came to my house and when I contacted your team they did not reply. I also mailed customer service but they are also not replying. Today is 28 July it's almost 23 days since no one is listening from candes.
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              Udipta Das
              Jul 3, 2021
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              I have purchased the fan on Jan 2021, the fan were order from flipkart, the company send 1 fan where i order for combo pack, i have to wait for 15 days to get the combo fan . After received the fan work for only 2 months and stop working . Now i have raise request to rectify the fan, till now i get the response only that the part is on the way from last 2 months . so horrible service from candes customer service .Please do not purchase this product.
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                K
                Kas9
                from Gurgaon, Haryana
                Dec 10, 2020
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                Very sad after buying their low quality products (stabilizer) and wasting money. These guys are running a scam they will send faulty products and keep giving you excuses, and then suddenly claim hey have changed their policy and give impossible conditions for resolutions.

                Total scam wrt to positive feedbacks, they send you messages and emails to give them positive feedback in exchange of extended warranty for their faulty products. Spend money on quality products not cheap brands like Candes.
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                  D
                  dvhvasu
                  from Vijayawada, Andhra Pradesh
                  Jan 25, 2020
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                  Address: VEDANTA ELECTRICALS PVT. LTD. Plot No. 360-361 , Khasra No. 155 Industrial Area , Pooth Khurd Delhi 110039 (India), Krishna, Andhra Pradesh, 520007
                  Website: candes.in

                  Hi,

                  We have bought geyser about 3 months back (October) from flipkart. Item worked for 10 days and after that stopped working, so we raised complaint against it on 1st november, we got reply that to contact vijayawada customer service person and we contacted service person and he said he will replace the item. He kept on telling stories (Out of station, not well etc stories) and did not replace or repair till date. After following too many times no person reached us from company side.
                  +1 photos
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                    Urvashi Rana
                    from Gurgaon, Haryana
                    Feb 18, 2018
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

                    Hi,

                    We have bought geyser about 4 months back from amazon. Item delivered was defective which was replaced later on and working fine. But it stoped working after 30th january, so we raised complain against it on 1st feb, we got reply that within 48hours customer service person will come to fix the issue. Today is 18th feb, after following to many times no person reached us from company side.

                    Complain is registered with name : ankita
                    Customer service number of candes: [protected]
                    I have received Candes 10 Ltr GA10 Storage - Geysers White on 01/12/2018 and on installation by your service engineer found that cut off and start on indicators are not functioning. Please arrange to repair the same as soon as possible.
                    Contact No. [protected]
                    Suba1976's reply, Dec 4, 2018
                    ok
                    I have candes 10 L Gyser and i had already complaint on 7 th novmber bt now its 12 novmber and my problem is not resolved... Its very bad CANDES company service...my Gyser is not working and i bought on 6th October bt i had install on 5 th novmber and Suddenly is not wroking with sprakling on light plz resolved my problem

                    geyser not working - Comment #3583370 - Image #0
                    My candes water geyser not working with waranty
                    water not heating so please solow my problem
                    I bought this geyser 6 Lt last year online and hardly used for 2 months. This season when started, water started leaking out geyeser. For last 2 months, I am trying to get their contact number. There are 3 numbers. 1st number is out of service, 2nd number they never pick. 3rd number they are always busy.

                    I sent whatsapp as well but no reply.

                    What a pathetic service. I want consumer forum to please listen my complaint. Totaly wastage of money.

                    Ravinder
                    [protected]
                    Candes gyzer 25 l is dripping problem and cut off problem since from purchase No response from the customer care service whom to contact and still it's in warranty if any help to reach me contact me to this Number [protected]

                    geyser not working - Comment #3714424 - Image #0
                    We have bought 4 fans of Candes In March 2021.3 fans we fixed in our Pune house which is closed and one in our Mumbai house where we stay. Since its installation fan is giving horrible noise. We contacted immediately to customer care. The technician came after a week and he told motor is faulty need to change. We were almost waiting for15 days for parts. Mumbai team was fooling us. Then lockdown was imposed. Still we are staying without fan.
                    Yesterday only I had talk with Mr. Kamal who is company customer care head of India, he is such rude and insensitive person. He was talking rudely. I have been cheated by this company. I asked for action against this man but after repeated requests customer care is not providing me details of higher authority.

                    Sanjay Jadhav
                    [protected]
                    Candes gyser I will buy now 8 month's
                    In flipcart . Yesterday his not working properly .I will cl coustmer care in vellore he was not respond the cl.
                    I am from vaniyambadi in thirpattur district pls contact us [protected]
                    I purchased candes 6 l gyser by online from flipkart on feb 2021, it is working, but water and tap electrical shoking while heating. so plz rectify that as soon
                    I am from VISAKHAPATNAM -530051, AP

                    CELL NO [protected]
                    We have candes water heater on flipkart on 11 th august 2020.we have hardly used for 2to 3 months. Now the heater creates a
                    electric shock and creates trouble. Custom care services is very poor. If any body could help me reply me
                    I have purchased candes gyser after two month its gives electric shock in water no body respond from candes my no-[protected] very bad service
                    I am Hyderabad, i purchased candes water heater last year, but now not working, so many times complaint through phone and watsup number July 7th, in watsup complaint number given the number is TS-C[protected], but till now nobody attend for service my contact no is [protected]
                    I am too victim of Candes, geyser purchased from Amazon 5 ltr storage geyser having leakage issue 2 times tank has been changed by their enginner and again same problem, Enginners are less skills, he disturbed green and red light too. no body picking calls of mine, they told that they will correct till now no one came. can we go to conumer forum about them to have mental harrasement and selling faulty product.

                    geyser not working - Comment #4066688 - Image #0
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