Chase credit card Complaints & Reviews
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
interest rate hike
I have been a chase customer for 7 yrs. I make my payments on time and when I have extra I will pay more than minimum. I just got notice that on July 1 the new purchase interest rate goes to 17.24%. I started at 9% it is now at 12%. I called and told them I will cancel my card. I can't believe that after getting billions of dollars they will jack up the interest rate of customers who pay ontime and have been loyal. I told them they were...
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I also have been a longtime Chase customer and took advantage of their 3.9% for life balance transaction. I have never been late with a payment, but they are now charging me a $10.00 a month fee and I have to pay 5% of the balance as a minimum due which takes my monthly payment from $200 a month to $600 a month. When I transferred balances from other credit cards, I accepted their terms in good faith, but obviously that was a mistake. Everyone...
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Chase credit card Recent Comments
- interest rate hike
I have been a chase customer for 7 yrs. I...1