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Dhani Complaints & Reviews

K
karthicrazyy
May 3, 2022
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Address: India
Website: Www.dhani.com

Dear Sir,
I want to cancal my plan because I can't able to login in dhani app and wallet permanently blocked in your side plz give current resolution this issue already send mail your only reply go to dhani and click cancal plan this option I know but my problem I can't login dhani app and all dues cleared
I want to completely block in your side only wallet block plz give current resolution
May 03, 2022
Updated by karthicrazyy
Reg mail I'd, [protected]@gmail.com
6940
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    A
    ankitkumarpandit16
    from Delhi, Delhi
    Apr 24, 2022
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    I have paid subscription fees for five months of Rs 1385 after talking Dhani Customer service and any lady (Named Solanki) from customer service told me that I will get 100% cashback which amount I'll pay for subscription within 24 hours. And also confirmed later and Vivek picked call and tell me you will get cashback if told to you. I'm also not using Dhani card from last 10 months but it is always adding subscription fees. I have also told them when my previous cashback was to be given my this subscription fees was zero now also it becomes 1394 without using card n services. And asked them to give my cashback so early I can pay my premium of rs 481, but it has gone 3 months. And now again I can't pay subscription fees again. I'm also undergoing for cashback and complaint dhani customer service from last 2.5 months but they always activate my case and later on closed automatically within a week. have also attached my payment screenshot and call recordings for your reference. Please do the needful and give me the cashback as soon as possible of Rs 1385 and release Subscription fees of Rs 913 as soon as possible.

    Thanks & Regards,
    Ankit Kumar Pandit
    Mob No- [protected]
    Email- [protected]@gmail.com
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      J
      Jorawer josan
      Apr 19, 2022
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      Sir I have paid my all the principal amount on 4th February rs 10333. But now in my card at that time I talk to your coustomer care they this your principal amount link but that time they adjust rs 1190 in subscription fee whichever I did not use the card on this month . But now in my card it's showing rs 3061 pending (1190 principal and other subscription fee) so pls look into the matter . Otherwise I have to go in consumer court because you agent harrishing too much ... Register mobile number [protected] .. contact on [protected]
      Hello Jorawer josan,

      We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

      Neha, Team Dhani
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        V
        Vikash@Choudhary
        from Gandhinagar, Gujarat
        Apr 17, 2022
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        Address: Vitthlapur adhmdaba gujrat

        Order date 10/03/2022, order number - EP2917722
        Order amount -764.78, refund amount - 510.30
        All my product amount note refund this company Rs 120
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          P
          Pkmirdha
          from Motihari, Bihar
          Apr 6, 2022
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          Address: [email protected]
          Website: [email protected]

          I want to cancel one freedom card membership. This company is fraud company. I full pay in this company and request to close my account but does not close this my account. if noc is not given. I send mail in company give me NOC. Dhani app cheating with people. This cheap app only take money from people. Close my account as soon as possible and give me NOC. I full payment this app.
          This cheap app don't have any options to cancel this.
          Name ANJANA DEVI
          My mobile number [protected]
          Mail id [protected]@gmail.com
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            P
            Pkmirdha
            from Motihari, Bihar
            Apr 6, 2022
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            Website: [email protected]

            I want to cancel one freedom card membership. This company is fraud company. I full pay in this company and request to close my account but does not close this my account. if noc is not given. I send mail in company give me NOC. Dhani app cheating with people. This cheap app only take money from people. Close my account as soon as possible and give me NOC. I full payment this app but this app show due now 589 rs.
            My mobile number [protected]
            Mail id [protected]@gmail.com
            Apr 06, 2022
            Updated by Pkmirdha
            This cheap app only take money from people. Dhani is cheater app Dhani is fraud company.
            Dear Prabin Mirdha,
            We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
            Neha, Team Dhani
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              N
              neethu subramanian
              Apr 5, 2022
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              I tried to purchase medicines from Dhani app and order got failed and money got debited its not credited back.Its been more than 12 days.
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                N
                neethu subramanian
                Apr 5, 2022
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                Website: Dhani app

                I tries to purchase medicines from Dhani app and order got failed and money got debited yet my refund is not credited back.It's been more than 12 days.
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                  K
                  kabir_123
                  Mar 22, 2022
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                  I subscribe for only one month they are charging me for the next months without informing me or asking me and made overdue. they are not running business they are doing scam.
                  Hello Kabir,

                  We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

                  Neha, Team Dhani
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                    S
                    Shivraj dangi
                    from Indore, Madhya Pradesh
                    Mar 20, 2022
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                    Address: Cc-1/D vindhya vihar colony army war college ,mhow

                    Hii,
                    Sir ji dhani ke dwara mera 8950rs kat liya jo wo vapas nhi kr rhe he or na hi koi help kr rhe he.bank se bounce charge isliye huwa kyoki inke dwara mera loan close nhi kiya gya, jo mene chuka diya tha, isi ki vjh se har Mont bounce charge lg rha he, pls help me and call back sir.
                    Tnx sir ji

                    Mob-[protected]
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                      A
                      ashrafrehana
                      Mar 17, 2022
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                      Address: Mojahideen Road, Idgah Mohalla, Rajgangpur, Dist Sundergarh, Orissa

                      I availed their service but after a couple of months I didn't want to continue so I tried to pay all the arrears and close the account once for all.

                      They debited my account and never closed it too. Now sending me legal notice.

                      Please help.
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                        C
                        chamundeswari ch
                        Mar 14, 2022
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                        Hello, this is gajendra.c, I received dhani card from in month of august 2021.i could not used the card when i recieved but yesterday i downloaded dhani app in my mobile it's showing so many transactions with out getting single message or acknowledge.i opened app so many times transactions are happended using my phone number ([protected])i want to block my card from Ur side, more than 10 more transactions are happened in month of march 2021, July 2021, October 2021, January 2022. I did not used my card, I recieved my card in month of August 2021 how can transitions happened on march, july.dhani customer care representatives are continuously calling to repay emi amount.how can i pay i would not used card, i opened my card also.this is totally fraud some body previously used cars whether I received that card please close or block my card in my name.i am attaching the total transactions I never done that in some frauds are done that transactions. Please close my card
                        Dear chamundeswari ch,

                        Our team tried to contact you but couldn't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.

                        Mohit, Team Dhani.
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                          A
                          Akash Vyas
                          Mar 5, 2022
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                          Website: www.Dhani.com

                          Dhani ki meri daily limit 10k thi or total limit 100k Jiske liye me monthly 1061 rupay subscription fee pay krta hu bt ab meri limit inhone 5000 krdi hai jabki meri koi payment due nahi hai or inka ek complaint no. H app par jo humesha busy rehta h please app par action lijiye sir ye app fraud kar rhi h logo k sath
                          Dear Akash Vyas,

                          We would like to inform you that we have shared the resolution to your Email ID. Do let us know for any assistance required in future.

                          Neha, Team Dhani
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                            P
                            Prince5464
                            Mar 4, 2022
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                            On 23 March I log in dhani app.And I will do full kyc for one freedom card . And they will calling daily for subscription . And I daily refused them I say them please don't call daily .But next day they call again . I am in troubled from theirs call . please stop them
                            Hello Prince,

                            We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

                            Neha, Team Dhani
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                              T
                              TEJPAL SONI
                              Mar 4, 2022
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                              Website: www.dhaniloansandservices.com/grievance-redressal-policies

                              Dear sir I have taken a loan from Dhani which gives me a daily credit limit of 3500. I am alos paying my sll dues on time. But today I got only half of my daily limit. I have no dues. but in the application's T&C it showing that you will get 3500 as daily limit. Its a fraudster.
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                                T
                                TEJPAL SONI
                                Mar 3, 2022
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                                Website: www.dhaniloansandservices.com/grievance-redressal-policies

                                Dear sir I was adding money on 5th January in my dhani wallet but unfortunately transection got failed. After some time I got a mail that refund has been initiated. But till now I didn't got any refund in my bank account.

                                Kindly refund my money immediately.

                                Whenever I ask to their customer care they always say that I will get my money within 2 days. Kindly resolve it. Its about 2 months.
                                Dear Tejpal Soni,

                                We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                                Neha, Team Dhani
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                                  J
                                  Jisssu
                                  from Hyderabad, Telangana
                                  Mar 2, 2022
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                                  I ordered my physical card but not delivered and I can't seen my card tracking how to see my card tracking and delivery details... M paid 99 for ordering card
                                  Dear Customer,

                                  We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.

                                  Neha, Team Dhani
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                                    G
                                    Goutam rahul
                                    from Hyderabad, Telangana
                                    Feb 21, 2022
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                                    Address: hyderabad
                                    Website: dhani

                                    I have cleared my loan 1 year back from dhani which i have borrowed
                                    i need my noc to continue my bank account
                                    Hi Goutam rahul,

                                    We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.

                                    Neha, Team Dhani
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                                      F
                                      Farhan_
                                      from Gorakhpur, Uttar Pradesh
                                      Feb 19, 2022
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                                      Sir dhani wale mujhse paisa pay karne ko bol rhe hai jo maine liya hi nai hai or wo pata nai kya extra bol ke jama karwana chahte hai mera card v band kar diya hai unhone taki main subscription fee jhutt me jama karu sir help me to activate my card or cancel all my plan
                                      Hi Farhan,

                                      We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.

                                      Neha, Team Dhani
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                                        P
                                        Parast
                                        from Ghaziabad, Uttar Pradesh
                                        Feb 14, 2022
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                                        My dhani one credit limit is inactive .I am pay my all loan amount before due date.Today i am checking the dhani app they shows full payment why .
                                        Please activate my dhani card i am pay my loan amount at due date you are not rights for one time payment taken for me.
                                        Dear Customer,

                                        We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.

                                        Neha, Team Dhani
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                                          I
                                          idravishpandey
                                          Feb 13, 2022
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                                          Hi
                                          just few min back i got the msg from dhani employee his name is gautam he having my all personal details how much money i have in my wallet
                                          how
                                          when i said ill post complaint against you he deleted all his msg
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                                            M
                                            Mallesh Amanuri
                                            Feb 10, 2022
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                                            Hi, I am using dhani One Freedom card, my card limit is 3lakhs. My daily limit is 30k. I have use the card for my personal financial, when I want pay the due amount is shown in my dhani app getting error as "your monthly limit is exceeded " the same I spoken with dhani customer support but they failed to resolve my problem, even though I have Explained who called me for due payment of dhani collection executives. Now dhani team charged me late payment of 7k and harassing me with their calls.
                                            Dear Mallesh Amanuri,

                                            We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

                                            Neha, Team Dhani
                                            Mallesh Amanuri's [Complaint's author] reply, Feb 14, 2022
                                            Hi Neha As per your request please find the attachment of how your dhani team added extra charges, unable to uploading attachments
                                            Dear Mallesh Amanuri,

                                            Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.

                                            Neha, Team Dhani
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                                              P
                                              Pratigya Soni
                                              Feb 9, 2022
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                                              Hii there, My name is Govind Das Soni and I have done a transaction of 9728 Rs. on Flipkart on 13th January but due to some issue with the order I cancelled the order on 14th January . According to Flipkart it should reflect by 20th January in my dhani debit card but it did not.Why?Today 3 weeks are over and still there is no refund issued to me .Whenever I call to the customer care of dhani, they say that wait for the two days.But still waiting for the too long time, I have not received the refund Amount of 9728 Rs. Flipkart had given me the refund reference number for the same .So, Pls refund my amount as soon as possible .
                                              Mobile Number - [protected]
                                              Refund Reference Number- 17203012014201844919987
                                              "Dear Pratigya Soni,

                                              Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.

                                              Jatin, Team Dhani"
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                                                P
                                                Prateek Kumar Soni
                                                Feb 9, 2022
                                                Resolved
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                                                Resolved

                                                Hii there, My name is Govind Das Soni and I have done a transaction of 9728 Rs. on Flipkart on 13th January but due to some issue with the order I cancelled the order on 14th January . According to Flipkart it should reflect by 20th January in my dhani debit card but it did not.Why?Today 3 weeks are over and still there is no refund issued to me .Whenever I call to the customer care of dhani, they say that wait for the two days.But still waiting for the too long time, I have not received the refund Amount of 9728 Rs. Flipkart had given me the refund reference number for the same .So, Pls refund my amount as soon as possible .
                                                Mobile Number - [protected]
                                                Refund Reference Number- 17203012014201844919987
                                                Feb 11, 2022
                                                Complaint marked as Resolved 
                                                The amount i received is not because of this consume complaints forum but I think i received my refund due to mails that I sent to dhani.
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                                                  A
                                                  Animals vlogs
                                                  Feb 8, 2022
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                                                  Dear All,

                                                  I am facing issue for refund amount.
                                                  As per Amazon, refund successful done. They also provide RRN number. But when I call to customer care of Dhani. As per them there is no any refund amount receive.

                                                  My order cancel on 26 Jan and today 08 Feb.

                                                  Still I have not receive refund in wallet.
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                                                    A
                                                    Ajaykumar21
                                                    Feb 7, 2022
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                                                    Hi Team,

                                                    I was using Dhani freedom card and paid all due amount and subscription charges in 2021 Jan. But still my card is not cancelled and adding subscription charges every month.

                                                    Around 100 times I have sent mail ([protected]@dhani.com) for this but every time ticket closed with mentioned clear all due amount.

                                                    Why I clear again due amount
                                                    Ok have already cleared all due

                                                    Still I am not satisfied and no one resolved my issue

                                                    Please provide NOC of dhani freedom card
                                                    "Dear Ajay kumar,

                                                    Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.

                                                    Jatin, Team Dhani"
                                                    Ajaykumar21's [Complaint's author] reply, May 25, 2022
                                                    Hi Team,

                                                    I didn't get any call from your side.
                                                    I request to you, Please waive off subscription changes of dhani freedom card which almost has been added around 5600 Rs.

                                                    Please note
                                                    I have clear all due of my dhani freedom card and card is not using since feb, 2021 to till date but still subscription charges are adding

                                                    Thanks,
                                                    Ajay
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                                                      Leo miller
                                                      Feb 7, 2022
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                                                      I don't got my refund phonepe sent me message money got refunded and credited to dhani one freedom card but my credit line not increase help me it about 1500inr
                                                      Dear Customer,

                                                      We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,

                                                      Jatin, Team Dhani
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                                                        I
                                                        idravishpandey
                                                        Feb 6, 2022
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                                                        Dear Sir,

                                                        21st April 2021 I active this card i called the customer care & told her I have to pay https://www.dmifinance.in/ amount 7500 INR so can I use this card to pay my amount she said that yes you can pay you have limit of 10, 000 INR, but after active this card I tried alot of times but evetimes its shows "INVALIED CARD" again i call customer care again she said that may be their is any issue happen with server of DMI Finance please try after 2 3 hours I tried alot of times but every times I failed to pay, i tried to pay in amazon also but over their also showing the same error so i just throw that card, after one month i got the call from Dhani they said that your activation is pending that time I told them i dnt need your card because you are a cheater but they active my card yet now they are asking me 2500 INR to pay . Please help me out

                                                        Thanks & Regards

                                                        Ravi Shanker Pandey
                                                        Feb 07, 2022
                                                        Updated by idravishpandey
                                                        Today I the got from Dhani they are saying that I have to pay 2500 INR after that only my card will de-active my card they are forcing me to pay 2500 INR & every month they are charging 399 INR more & more please help me out they are asking me that i have to share call recoding of 21st April 2021, I dnt have any recording
                                                        Dear Ravish Ppandey,

                                                        We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

                                                        Jatin, Team Dhani
                                                        idravishpandey's [Complaint's author] reply, Feb 17, 2022
                                                        I got msg from your side +91 89380 87730 ~Gautam Chauhan he having each & every details of my wallet he knw how much much i have in my wallet how it can b possible
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                                                          Kvs1510
                                                          from Gorakhpur, Uttar Pradesh
                                                          Feb 4, 2022
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                                                          Address: Gorakhpur, Uttar Pradesh

                                                          Dhani asks its users pay a monthly charge of 235/- I was not willing to pay the amount but the executives kept on calling me more than 15-20 times a day. After a week I talked to an executive who told me that it was an offer day and he would be providing a 50% cash back on the same. I was to receive a cash back of 114 in my wallet within 5 mints of payment. It has been more than 5 days and and I’ve not received any cash back, today I called the customer care and got to know that I will receive the cash back after I make a payment of 1000/- from the card. This is a scam.
                                                          They also promised me a physical card at my door step free of cost within three days. Now they are asking me to pay 99/- to get a physical card.
                                                          I was promised 2% cash back on all transactions now I can see that I’ll be provided 1% cash back for every transaction by physical card.
                                                          This company is simply cheating and scamming it’s customers. Please take action against them. I’ll be approaching higher consumer care officials within a week. This has to stop.
                                                          Dear Customer,

                                                          We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                                                          Neha, Team Dhani
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                                                            Any Oki
                                                            Feb 4, 2022
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                                                            I did not use my dhani card from last two months but they charge me 1198 fee of two months . But I did not done a single transaction from dhani card pls make it refund to my account my register mobile no [protected]
                                                            Dear Customer,

                                                            We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,

                                                            Jatin, Team Dhani
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