Dr. Fixit Complaints & Reviews

We hired the services of one Mr. Anand Mane (Contact: [protected] / [protected]), C/o Ganesh Build Care (Address: D 103, Balagi residency, Raikar Mala Road, Manaji Nagar, Narhe. Pune - 411041. Maharashtra), for leakage repair works of our home.Details of the repair work and agreed compensation is attached in this mail.After the completion of repair works carried out, the recurrence of the same problem started within a month. The written warranty is for the period of 5 years and assuming the correction to be done as per warranty terms, we contacted him to rectify the same. After a month of delay, a correction was carried out for 2 days but the problem has not been resolved.Since last 1 month we have been trying to contact him for rectification of the problem as promised but either his calls are unanswered or the number of times answered has a patented illness excuse. We got the details of this contractor as a listed vendor on Dr.Fixit website. Assuming a reputed brand like Dr.Fixit having listed him on his website, we tend to trust and assume that the technical knowledge, work ethics and integrity must be unparalleled.Unfortunately we have faced extreme disappointment, mental agony and financial losses having hired his services.I request you to blacklist this vendor and take severe action against him so that other customers are not fooled.

Hello,

It has taken over 2 months for dr. Fixit not to act on a complaint by way of
A) just exchanging mails,
B) delaying matters and
C) giving inflated quote with no warranty.
This for rectifying a work executed by your applicator and under 7 years warranty.

This attitude / approach for water storage tank - you expect the customer to live all this period without water, while you merrily gives execuses. Pity that a organisations like yours resorts to such cheap tactics. I am now told your territory manager (Mr. Gowda) and the applicator didn’t even select the appropriate paint / product.
Brands are not built by hiring film stars / celebrities but by living upto to your assurances to the customers - rather than finding escape routes. I may / may not take legal recourse due to exigencies, cost etc but you need to have some credibility which is not a function of cost / value of work.
Only god can save such organisations who resort to short term tactics.
I leave it to your conscience to honour your commitment or be evasive and fall by wayside over time.

Thanks & regards

Nagendra k rao

We are registered member in dr. Fixit company, as pradeep mohite - [protected]

We took dr. Fixit product for construction. For that they provide points to their member.in front of points member gets gifts like mixer, voucher, led whatever.

For this we get message in december 2016. We also get 27, 972 points against use of fixit products.. But till date we don't have received any gifts from company.

We did so much follow ups with area representative, head of the company... But all are giving same answer... You'll get gifts soon.

Kindly help in this..