Dr Lal Path Labs
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Dr Lal Path Labs Complaints & Reviews

Address:Baranagar

Dear Lal Path Lab Team,

I have submitted my URINE CULTURE sample on 17.12.20239(LAB ID:[protected] and as per the money receipt it has clearly stated that I should receive the report by 20.12.2023 and your collection executive also confirm the same, but today now your sinthi lal path lab executive says that I will not receive the report today and as per their statement this normal procedure and you can do whatever you want.br...
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pijushkly
Apr 22, 2023
Apr 22, 2023
This thread was updated on Apr 22, 2023
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Confusing report: TSH regd.

Address:Medicity, Gurugram,Haryana.
Website:www.lalpathlabs.com

My daughter Mrs Piyali Sarkar Kundu, used to visit you lab at Kalyani, West Bengal at regular basis, for getting her Thyroid stimulating hormone (TSH ) and Na and Potassium check .
Based on your report ( TSH 3.77 : Lab no.[protected] on 31.3.2022), Dr advised her to take Thyronorm 88 mcg for continuously one year.
Afterwards during 19.3.2023 ( Lab no.[protected] dt.19.3.2023) it was 2.19, and again after one month (19.4.2023 :...
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Had done CBC, Blood Sugar Fasting, Urine R and M testing of my mother on 23rd February as she had an operation scheduled on 24th February at 8:00 AM. The technician told the report would be available by 4:00PM or in worst case by 6:00PM. But we didn’t get any report till now. Started following up the customer care after 6:00PM and made 4 calls after evry hour to customer care and everytime they told that you will receive a callback from...
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Saba23
from Gurugram, Haryana
Feb 21, 2023
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Negligence of Dr. Lal Path lab staff

Address:Gurgaon

My daughter is 7.5 yrs old and suffering from nephrotic syndrome when she was just 2. From last 2 yrs she is on Mofecon OS and blood tests were conducted every 2-3 months due to that. Yesterday I had taken her to one of the branch of Dr lal for the routine blood test as we had an appointment with the doctor tommorow. 3 full syringes of blood were taken out as the tests include VITAMIN B12, VITAMIN D 25 -HYDROXY, SGPT, SGOT, KIDNEY PANEL,...
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Neha Singh J-19-bv-1245
Aug 10, 2022
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Inappropriate sample collection way, injured my hand badly

Address:Gandhi nagar, Jammu

I gave my sample to lal path labs jammu (gandhi nagar) at 3rd of august for DHEA-S at 1:30 pm as soon as the person took the sample from my right hand, whole of hand swelled and became red, i told their authorities and they gave me a cold compress and claimed that it would be fine in sometime, since then i am not able to move my hand, my hand has developed purple marks and red spots throughout, now its been a week and it is still the same,...
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Dipankar0361
from Guwahati, Assam
Jan 3, 2022
Jan 3, 2022
This thread was updated on Jan 3, 2022
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Wrong Renal Biopsy Report

Address:Ganeshpara Guwahati Assam

I am Dipankar kar from Assam, i hv done a renal biopsy on 28/08/2021... I have received a wrong report which does not match to my current body condition, doctor's also said it.i.e its report is totally wrong ... I am from poor family i have spent a lot of money for the test and i suffered pain ... All gone in vain..i want my money back..
And i also know its totally useless to complaint, nothing will happen ... Nothing will change.....
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naveen5545
from Delhi, Delhi
Oct 23, 2021
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Samples mishandled

Address:Noida, Sector 78

On 22nd Oct 2021 I visited one of your collection centres at Mahagun Moderne Mart, Sector 78, Noida and gave my blood and urine samples. I paid the amount of Rs 2, 199/- through Paytm app.

The overall experience of this visit was pathetic and I never expected such a level from Dr Lal Path Labs.

The Centre did not even have any washroom of its own and made me use the public toilet there at the mart which was not...
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This company is a scam and fraud. I told them that my doctor has told me to get TSH (regular) test done. Before payment their lab cashier told us that they were going to do thyroid profile test in which TSH (regular) is included. On their website also, it's mentioned that TSH(regular) is included in Thyroid profile (free) test. On 10 September 2021, I got this test done but when the reports came, there was no mention of TSH (regular) in it....
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Yudhveersingh
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Correction of name in covid 19 report

My name is Yudhveer singh. But in covid report it is mentioned yodhveer sing incorrectly please correct it as soon as possible . Am going for a tour my flight is on 9.55 please do it as fast as u can done . Lab code is[protected]....
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swain24x
from KOLKATA, West Bengal
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONG Test done knowingly

Address:ADDRESS-:NEEL KAMAL SUPER MARKET,RABINDRAPALLY,KESTOPUR,KOLKATA WEST BENGAL-700101

Hi Team,

I have contacted your team in KESTOPUR for semen analysis/SEMINOGRAM
ADDRESS-:NEEL KAMAL SUPER MARKET, RABINDRAPALLY, KESTOPUR, KOLKATA WEST
BENGAL-700101

NO-[protected]
[protected]@gmail.com

LAB NO -:[protected]
Password-:SWAIN

They assured me that they are doing Semen Analysis
test, , seminogram(P006 -TEST CODE) but on reaching the lab...
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AMIT500
from Mohali, Punjab
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Fake test report

This is to bring to your kind attention that I had given blood sample at Dr. Path Labs, New Rajender Nagar and I was given Lab No.[protected] on 16/06/2021 for Tests of HbA1c and Random Blood Sugar. When I collected my Report, I was shocked to see the reported value of Random Blood Sugar as 658 which put me in deep depression and not accepted at any cost. I raised a complaint in this regard with Service Request No. REQ[protected] and it has...
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Address:38/4 Ramlal Dutta Road, Bhadrakali, Hooghly 712232

I had approached Dr Lal Path lab collection centre situated in Uttarpara Kotrung, West Bengal for getting my RTPCR test done, the details of the lab is attached below in the screenshot for your reference.

Mr. Asim Sil had a conversation with me on 2nd of June at around 8 PM and I was informed by him that I would have to pay 1400.00 against the same and it would take a day or two to get the reports. I was fine with this and...
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Ripa Dasgupta
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Delayed Corona Report and Missed Flight

Address:63/1, Rashbehari Avenue, Kolkata - 700026
Website:www.lalpathlabs.com

This is regarding the my corona test which was taken on 4th April 2021 by a renouned lab in Kolkata, named - Dr Lal Path Labs.

This test report was needed by my airlines for allowing me to fly on 5th April. On 4th April, before my test, I mentioned to the receptionist that on 5th I have a flight at 2:35 PM so I will require my report by 12. She said okay, so me and my daughter we completed our test and returned home.
br...
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Address:Branch dr lal pathlabs , L43 - manjeet singh fpsc sirsa -2 , tt16 , near makkar sweets , barnala road sirsa haryana - 125055 sirsa haryana .
Website:www.lalpathlabs.com

I want to file complaint against dr lab path labs branch sirsa haryana as i went there for my blood test Gave sample and wait for the results . After a day report arrives and they gave abnormally high value of Vitamin b12 when we raise the concern (after consulting our dr who says this could not be possible Go for retesting ) Lab people said its not our fault we can do nothing . And we talked on customer care of lab’s helpline, the person...
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Aditya98147656
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RT PCR Test Report

Address:Pune / Delhi
Website:www.lalpathlabs.com

I got my RT PCR test done from this lab yesterday morning. I received a text in the evening to confirm the test results.
I tried to download it from their app and website aswell but it doesnt allow me to do so. I called them up but they were not helpful and gave lame excuses. This is absolutely pathetic service from such a reputed path experts. I want this lodged as an official complaint against them as they have ruined the trust...
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Giridhar Nagichetty
from Hyderabad, Telangana
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wrong reports delivered

Address:Ameerpet , Hyderabad, Hyderabad, Telangana

I have taken lab tests in dr lal path labs on 8th and 12th of this december 2019. My reports are totally surprised me that in the first report it says that i am diabetic, but in the second report it says, that i am not diabetic. With the first report i really faced mental stress and i visit hospital and i am nearly to start medication to diabetes, but to re check i went to another lab and did my test again, it also says i am not diabetic,...
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gem_sachin
from Jamshedpur, Jharkhand
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lab test report

Address:Ghaziabad, Uttar Pradesh, 201010

My maternal uncle dr rajiv ranjan sinha went to 2 different sample collection centres of one of the most authentic lab named dr lal path labs for the same tests for urine. And the results were alarming in reports of both the reports of the same lab. Reports of few tests were:

1. Microalbumin 287 mg/l and 113 mg/l
2. Creatinine - 103.44 mg/dl and 63.63 mg/dl
3. Microalbumin : creatinine ratio - 277.46 mg/g creat...
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Aakanksham
from Delhi, Delhi
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wrong diagnosis

I first got a lab test done for vitamin b12 in nov 2018, it showed a deficiency of vitamin b12. Hence since november, i was taking supplements for vitamin b12. The test result was 188, bio reference levels were 180-914.
Lab no.[protected]

In may 2019, i got the retest done. Having regularly taken medication, the report i received is shocking. The bio-ref intervals have changed in 6 months, how can this be? Now my b12...
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Aniruddha Kundu
from Kolkata, West Bengal
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pathetic service and loss of pathology sample

Address:Kolkata, West Bengal

This is to report a very horrendous and unwelcome incident that me and my wife have faced with dr lal path labs. I have been a customer of dr lal path labs since a long time and was under the false perception that it is a very professional and genuine company, but this incident has changed my views.

On 14th august 2018, my wife provided her blood sample for testing tsh and haemoglobin. I had booked for home collection of sample....
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Sahil827
from Mohali, Punjab
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harassment and cheating

Address:147001

Very untrained phlebotomist. She wasn't properly dressed. She # 3 times but unable to draw sample... Swelling and reddishness occurred in those 3 # areas.. She was not even taking care of hygiene. She was putting the syringes down on the floor and than again picking without sanitising. Finally other phlebotomist was called from neighbouring local lab who has # in very first go. Total 40 mins wasted just for giving sample with the lab...
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Address:New Delhi, Delhi, 122002
Website:www.lalpathlabs.com

Extremely disappointed with your services. I got a test done with Lab no.[protected], samples were submitted on 02.01.2017; report was expected in 7-10 working days. I visited your outlet today (11.01.2017) and asked for the report. I was given a report dated 03.01.2017 stating that the samples provided were not clear.

Now my questions are:
- If the samples were not clear, why did u guys not even bother to give me a call...
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Bilal Ahmed Wani
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service

Greetings
My name is Bilal Ahmed Wani . I reside at srinagar Kashmir. My dictor advised me for karyotyping test . So i approached Dr Lal Path Labs srinagar collection centre for the same. After collecting the sample and recieving the amount in advance the gave me a recipt written on it is 29th July as report collection date. Whe I called up the centre they told me that my report is ready but its in courrier and call again tomorrow...
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