EMS Courier Complaints & Reviews

I have ordered Bluboo Dual a smartphone from china worth Rs.7, 578.59/-. It arrived at EMS Mumbai branch, as I have given an address of mumbai. When I went there to clear the same as a customer, they have demanded the custom duty of 41.??% and i was so shocked that how can they charge so?

Where product is only of 7k and they are asking to pay the duty almost 50%.
As I have ordered for the first time, i dont know the...

Hello,

I ordered Micro SD Cards from China. The tracking code was EE[protected]CN.

I received the product today. The company sent 100 cards which I order. However, I received only 32 cards and 63 empty packets. I am sure that EMS guys must have stolen these cards. I don't know where to complain. These cards were removed while at Custom, I assume.

May I know the process to lodge a complain against...