Enamor
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Enamor Complaints & Reviews

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lupa123
from Kolkata, West Bengal
Jun 24, 2025
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Product no update

Order number[protected] placed on 18th June 2025
I have asked for numerous number of times via mails, chats but these people don't reply with any information on my order. It is showing with status pending till now. Not even confirmed.
Service number never picks up calls. They don't reply to mails. They don't even chat. How i should contact n know the status. At least refund my money if you can't ship the...
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rini.terence
Aug 15, 2023
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Address: Bangalore

I got enamor shape ware. But I had size issue. They sale the product so costly and there is no exchange after that.The sale girl who are there in the shop doesn't have knowledge about the size measuring they suggest wrong size sale there product... Really disappointed by this brand.
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    A
    Asha Jayavelu
    from Tumkur, Karnataka
    Apr 12, 2022
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    I have always been a customer of enamour and have loved using their products but recently I have experienced usage of cheap quality materials. It has been not even 10 days that the stitches have come out. It is not the problem with one panty but the around 6 of them. Very sad with this purchase. I purchased in other city. Hence I don’t know where else to complain.
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      Lipsa Samantaray
      from Hyderabad, Telangana
      Jun 30, 2020
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      prepaid order no status at all

      Website: www.enamor.co.in

      Order number[protected] placed on 26june 2020.
      I have asked for numerous number of times via mails, chats but these people don't reply with any information on my order. It is showing with status pending till now. Not even confirmed.
      Service number never picks up calls. They don't reply to mails. They don't even chat. How the hell i should contact n know the status. At least refund my money if you can't ship the product...
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      somya2102
      from Bengaluru, Karnataka
      Jun 30, 2020
      Resolved
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      Resolved

      Website: www.enamor.co.in

      Hi team

      I purchased products from www.enamor.co.in where out of 3 products, 2 products delivered were completely wrong.
      I have been trying to reach them through calls but there isnt any response. Have sent them several mails on this issues but no body responses. I just needs my money to be refunded and someone from the company should pick the products back.
      Thats it.
      But its not hard but is impossible to reach these people.
      Jul 30, 2020
      Complaint marked as Resolved 
      The customer care people reached out when I dropped messages on instagram
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        P
        Preejan
        May 22, 2020
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        Website: www.enamor.co.in

        This is the worst experience i had with an ecommerce site. I needed to get an item returned. When i am trying to return product, it always shows error"something went wrong".
        Return policy is 7 days and no one is not responding to the emails, not picking calls and their website doesn't support.
        They provide return item option on their website but in reality it doesn't work.
        They are making fool.
        I want my money back.
        Please help.
        +1 photos
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