Euronet Worldwide
1.5
Submit a Complaint
86
COMPLAINTS

Euronet Worldwide Complaints & Reviews

Y
Yashpal_in
from Gurgaon, Haryana
Mar 15, 2012
Report
Copy

While recharging my Prepaid Mobile Number , I recharged a wrong number. Please get the transactions cancelled as per the following details.

Biller Details
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051



Customer Details
[protected]
Payment Details
Payment Id [protected]

Amount (Rs) INR 100.00
Date of Payment 15/03/2012
Payment Status Success
Payment Remarks





Biller Details
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051



Customer Details
[protected]
Payment Details
Payment Id [protected]

Amount (Rs) INR 200.00
Date of Payment 29/10/2011
Payment Status Success
Payment Remarks
EURONET INDIA PVT. LTD.
200 Rupees deducted from my Citi Bank Credit card.
I wanted to recharge my Airtel number, I choose Airtel as Operator option, but made mistake while entering the number it was UNINOR Number I put with Operator Airtel.

Still money didn't received back to my account.
Payee Details.
Credit Card 5498XXXXXXXX3252 on 03-MAR-13 at EURONET MOBILE RECHARGE.
Operator -AIRTEL
NUMBER- [protected](Uninor)
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Jigna Bhalala
    from Mumbai, Maharashtra
    Mar 13, 2012
    Report
    Copy

    Address: Maharashtra

    I have made a payment on 12/03/12 for recharging my Aircel mobile. But till date it is not credited. Kindly check and inform me immediately. my email id: jigna.[protected]@gmail.com The details of my payment is as follows:

    Biller Details
    PREPAID MOBILE RECHARGE
    EURONET WORLDWIDE INDIA PVT LTD
    WEST QUADRANT, II FLOOR,
    ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

    Consumer Details
    Name Jigna Bhalala
    Mob No.[protected]
    Payment Id [protected]
    Amount (Rs) INR 100.00
    Date of Payment 12/03/2012
    Debit Account [protected]
    Payment Status Success
    Payment Remarks
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sachinsaxena75
      from Nashik, Maharashtra
      Oct 6, 2011
      Resolved
      Report
      Copy
      Resolved

      Address: Nashik, Maharashtra

      Dear Sir,
      I have recharged my airtel mobile no. [protected] of west Bengal region from nashik Maharashtra on 03 Oct 2011 at 0503hrs for INR 200.00 through icici net banking.
      At 0504hrs on the same date i received a message from 555555 stating that your request is under process,kindly check balance after some time.but yet at 0848 hrs on 07 Oct 2011 i have not received my recharge balance.
      I have quired to airtel,but [protected]@in.airtel.com is telling your transaction might be failure. my bank is showing payment status is success.
      The details of my bank payment are as follows:

      Biller details:
      Prepaid mobile recharge
      Euronet worldwide India pvt ltd,
      West quadrant, II floor, ILFS financial CTRE, BKC,bandra-400051

      Consumer details:
      [protected]

      payment details:
      payment ID :[protected]
      Amount : INR 200
      Date of Payment : 03 oct 2011
      Payment Status : Success
      Payment remarks : 0112

      Kindly look into the matter, and do needful.
      Thank you,

      From:
      Sachin Saxena
      [protected]
      Aug 13, 2020
      Complaint marked as Resolved 
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        I
        in045816
        Sep 10, 2011
        Resolved
        Report
        Copy
        Resolved

        Hi This is Vivek, My Mobile number is [protected]. This is a complain, regarding online recharge using ICICI Bank which was done on 08.09.11. I made a recharge of Rs.220 using ICICI Credit card. Amount is debited from my account but no amount credited in my moible. I called ICICI customer care and they said that the biller has claimed the amount. I do not have any other info apart from a transaction ID which is 880581. Need some help to recover the amount.

        Biller address is
        ****************************
        PREPAID MOBILE RECHARGE
        EURONET WORLDWIDE INDIA PVT LTD
        WEST QUADRANT, II FLOOR,
        ILFS FINANCIAL CTRE, BKC, BANDRA - 400051
        Aug 13, 2020
        Complaint marked as Resolved 
        Hi,

        We are sorry to hear about your experience. We have made a note of your mobile number. We'll contact you and work to address your issue at the earliest.

        Regards,
        ICICI Bank Customer Service Team
        The amount was refunded t my account.
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          kdivakar
          from Karaikal, Puducherry
          Apr 28, 2011
          Report
          Copy

          Address: Thanjavur, Tamil Nadu

          SIR,MY MOBILE NUMBER: [protected].I HAVE RECHARGED MY MOBILE USING ICICI BANK INTERNET BANKING OF Rs.110.00 ON 07.03.2011.MY MOBILE IS YET TO BE RECHARGED OR THE AMOUNT IS NOT YET RETURNED TO MY ACCOUNT.PAYMENT ID:[protected] Rs:110.00
          DATE OF PAYMENT:07/03/2011
          ACCOUNT NUMBER:[protected]
          PAYMENT STATUS: SUCCESS
          PAYMENT REMARKS: 1012

          PLEASE HELP ME TO GET MY AMOUNT BACK.THANKING YOU,
          DIVAKAR.K
          [protected]@yahoo.com
          +1 photos

          BSNL Mobile — BSNL Recharge not yet done

          I have recharge my brother's BSNL prepaid Mobile (gujarat circle) using ICICI online Mobile Prepaid Recharge Facility Through Internet Banking for Rs 344.0 on 15/8/2009 at 13:00 pm and haven't received any refill as yet (13.00 pm 16/8/09).

          Amount of Rs 344/- already been deducted from my account. Upon asking customer care center, they replied it will take 4 days to process.
          I have recharge my brother's BSNL prepaid Mobile (gujarat circle) using ICICI online Mobile(No. [protected]) Prepaid Recharge Facility Through Internet Banking for Rs 56.00 on 06/10/2009 at 09:30 pm and haven't received any refill as yet (05.15 pm 07/10/09).

          Amount of Rs 56/- has already been deducted from my account.

          Pl look into the matter at the earliest and do the needful.

          Thanks,
          Rajneesh Prasad, New Delhi.
          Mob.:[protected]
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            parag soni
            from Nashik, Maharashtra
            Apr 6, 2011
            Report
            Copy

            Address: Thane, Maharashtra

            RECHARGE NOT YET DONE FOR MOB.NO [protected]



            Payment Information
            Payment ID :[protected]

            Payment Amount : INR 200.00
            Date of Payment :05/04/2011
            Payment Status : Success

            Other Details
            Payment Remarks : 0714



            Regards

            Soni Parag
            Mob:[protected]

            Euronet worldwide — Airline ticket Issue

            I have booked a round trip from Make My Trip, Mumbai to Chennai and Back to Mumbai on 14th of October, I was Booked In IT - 3181 (Kingfisher Red) departing Mumbai at 06:40 hrs on 16th oct 09 and reaching Chennai 08:25 hrs I was charged 13270 for this journey and my return to Mumbai is booked in 9W – 2701 on 19th oct 09 departing Chennai at 12:00 hrs and reaching Mumbai at 13:45hrs. And I was charged 8800 for this flight. Totally I was charged 22070 for the whole trip.

            As soon as I booked the flight I got a error and I the screen showed the “YOUR PAYMNET HAS BEEN PROCESSED,. HOWEVER DUE T COMUNICATION ERROR THE SYSTEM WAS UNABLE TO CONFIRM YOUR BOOKING OUR CUTOMER EXECUTIVE WILL CALL YOU WITHIN ONE HOUR ON THE PHONE NUMBER PROVIDED BY YOU”, however this gave me my trio ID (FLT[protected]) I check the trip details by the trip ID & My booking from Mumbai to Chennai was not confirmed and said it was under process however I was already charged for the whole round trip.


            However at this time it was 14:00 hrs, no one called me till 15:00. I chose to call your customer support, I spoke to ms Karandeep, she said the booking is confirmed and she gave me a temp PNR (4ZNJL7) and she said I will receive the confirmed PNR number in 4 Hrs (Complain Number IN910R0042421), this means I had to check at 19:00hsr, however I checked at 21:00hrs, nothing had happened so again I called up your customer support this time I spoke to ms Shika and she had no clue of what had happened when she checked my details, so at that time I asked her to transfer the call to a supervisor, I spoke to this nice Gentleman Mr. A Kumar, I narrated the whole story to him and he said he will help me out he put on hold for about 5-7 mins, when he came back he said the booking is confirmed, however it will take 10 more mins to generate the PNR and he said instead me holding the line as a good will gesture he would call me back in 10 mins as I was sure he will not call me I told him that he can take half hour, but he should call me. As make my Trip always did they ensured no body called me up.

            Now when I m checking my booking I cant the see my booking of Mumbai Chennai flight, and when I check the mount charged its Rs10481, I don’t know where’s my booking, where’s the rest of the money that was charged to me. Even after this I called up your customer team and they have no clue of what’s happened, and again I have spoken to a supervisor Mr Mohammed and he has assured me a call back in 3 hrs, and no one has called me.

            Now i do not have a booking and i have been charged also.

            Please help me

            You can get in touch with me on [protected]
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              T
              Tarak Dasondi
              from Delhi, Delhi
              Mar 19, 2011
              Resolved
              Report
              Copy
              Resolved

              Address: Vadodara, Gujarat

              Hello Mam/ Sir,
              This is in reference to the payment done for the Prepaid Mobile Recharge for my number -[protected] on March, 17, 2011 of 300.00 Rs. But till noe netiher the recharge is done nor I received any message. Here is the Payment details:
              Payment details for Payment Id [protected]

              Payment Details
              Payment Id [protected]

              Amount (Rs) INR 300.00
              Date of Payment 17/03/2011
              Debit Account [protected]
              Payment Status Success
              Payment Remarks 0314

              Biller Details
              PREPAID MOBILE RECHARGE
              EURONET WORLDWIDE INDIA PVT LTD
              WEST QUADRANT, II FLOOR,
              ILFS FINANCIAL CTRE, BKC, BANDRA - 400051



              Looking forward for the positive response asap
              Thanking you,
              Tarak Dasondi
              Aug 13, 2020
              Complaint marked as Resolved 
              Hello Mam/ Sir,

              This is in reference to the payment done for the Prepaid Mobile Recharge for my mother's number - 91-[protected] (Andhrapradesh, BSNL Cell) on No 11, 2009 for Rs 562.00. But till noe netiher the recharge is done nor I received any message.

              Here is the Payment details from my ICICI Bank a/c:

              Payment Id [protected]

              Amount (Rs) INR 562.00
              Date of Payment 09/11/2009
              Debit Account[protected]
              Payment Status Success
              Payment Remarks 0806

              Biller Details
              PREPAID MOBILE RECHARGE
              EURONET WORLDWIDE INDIA PVT LTD
              WEST QUADRANT, II FLOOR,
              ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

              Kindly address this issue

              Thanks & Regards
              Ravi
              Dear Ravi,

              We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

              Regards,
              ICICI Customer Service Team.
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sureshkumar3_in
                Mar 18, 2011
                Resolved
                Report
                Copy
                Resolved

                Address: Uttar Pradesh

                I Suresh Kumar had done a recharge of Rs 100 from my ICICI Bank Credit Card on my Mobile Number ([protected]) and yet i didnt get any recharge amount and nor any message. My credit card is debitted by Rs 100 and I still not get the recharge amount on my mobile number.

                The transaction details are as follows:

                Consumer Details
                [protected]
                Payment Details
                Payment Id [protected]

                Amount (Rs) INR 100.00
                Date of Payment 14/03/2011
                Debit Account [protected]
                Payment Status Success
                Payment Remarks 0111


                Biller Details
                PREPAID MOBILE RECHARGE
                EURONET WORLDWIDE INDIA PVT LTD
                WEST QUADRANT, II FLOOR,
                ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

                Please look into the case and resolve the issue as early as possible, or refund the amount (Rs. 100/-) immediately to the credit card account.
                Thanks.

                Sincerely,
                Suresh Kumar.
                Aug 13, 2020
                Complaint marked as Resolved 

                EURONET WORLDWIDE INDIA PVT LTD — Non recharge of prepaid mobile

                EURONET WORLDWIDE INDIA PVT LTD, WEST QUADRANT, II FLOOR, Mumbai- 400051



                Prepaid Mobile Recharge yet not done
                Hello Mam/ Sir,
                This is in reference to the payment done for the Prepaid Mobile Recharge for my number -[protected] on April 26, 2010 of 100.00 Rs. But till now netiher the recharge is done nor I received any message. Here is the Payment details:
                Payment details for Payment Id [protected]

                Payee Name : PREPAID MOBILE RECHARGE

                Address:EURONET WORLDWIDE INDIA PVT LTD
                WEST QUADRANT, II FLOOR,
                City : MUMBAI
                Zip Code : 400051

                euronet worldwide pvt ltd — non recharge of prepaid bsnl mobile

                Dear sir,
                I have recharged my cellphone number [protected] by ICICIbank online recharge on 04 Mar 2011 balance 106 has been deducted from my account but my mobile was not recharged my payment ID is[protected], I have recharged my phone many times using this fascility; But this time bank is showing success by biller (EURONET WORLDWIDE INDIA PVT LTD WEST QUADRANT, II FLOOR,ILFS FINANCIAL CTRE, BKC, BANDRA) niether any message from bsnl nor from euronet. kindely do the needful
                Hi,

                We are sorry to hear about your experience.We have made note of your mobile number.We'll contact you and work to address your issue at the earliest.

                Regards,
                ICICI Bank Customer Service Team.
                Helpful
                Found this helpful?
                3 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sudarshan_sj
                  from Delhi, Delhi
                  Feb 19, 2011
                  Report
                  Copy

                  Address: Mysore, Karnataka

                  I've done an online top up of Rs.100 Feb 14 2011. Till now I haven't received the same neither the refund. The details are given below. Clarify me regarding this ASAP


                  Consumer Details
                  [protected]

                  Payment Details
                  Payment Id [protected]
                  Amount (Rs) INR 100.00
                  Date of Payment 14/02/2011
                  Debit Account[protected]
                  Payment Status Success
                  Payment Remarks 0103
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    kapil choudhary
                    from Bengaluru, Karnataka
                    Feb 14, 2011
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Mumbai City, Maharashtra

                    PREPAID MOBILE RECHARGE
                    EURONET WORLDWIDE INDIA PVT LTD
                    WEST QUADRANT, II FLOOR, ILFS FINANCIAL CTRE , BKC, BANDRA - 400051

                    I made recharge of rs 100 on [protected]



                    details:
                    PREPAID MOBILE RECHARGE
                    EURONET WORLDWIDE INDIA PVT LTD
                    WEST QUADRANT, II FLOOR,
                    ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

                    Consumer Details
                    [protected]
                    Payment Details
                    Payment Id[protected]

                    Amount (Rs) INR 100.00
                    Date of Payment 14/02/2010
                    Debit Account ********
                    Payment Status Success
                    Payment Remarks 0101

                    When last time I got my mobile recharge it was done only within 20 minutes but this time it is not done till this time. please help....
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Payee Name : PREPAID MOBILE RECHARGE
                    Address : EURONET WORLDWIDE INDIA PVT LTD
                    WEST QUADRANT, II FLOOR,
                    City : MUMBAI
                    Zip Code : 400051

                    Customer Reference :[protected]

                    Payment Information
                    Payment Amount : INR 120.00
                    Date of Payment : 24/11/2008
                    Payment Status : Success

                    Other Details
                    Payment Remarks : 0701
                    Mobile rechanrged by ICICI Bank Net banking still the mobile is not re-charged no message no inof from the company compaint booked with reliance also

                    Payment details for Payment Id [protected]
                    Payee Name : PREPAID MOBILE RECHARGE
                    Address : EURONET WORLDWIDE INDIA PVT LTD
                    WEST QUADRANT, II FLOOR,
                    City : MUMBAI
                    Zip Code : 400051
                    Customer Reference :[protected]
                    Payment Information
                    Payment Amount : INR 249.00
                    Date of Payment : 29/04/2009
                    Debit Account :[protected]
                    Payment Status : Success
                    Other Details
                    Payment Remarks : 0501

                    EURONET WORLDWIDE INDIA PVT LTD/ MOBILE RECHARGE — VODAFONE MOBILE RECHARGE

                    To whom it may concern,

                    I have made a mobile recharge for my Vodafone mob# [protected] for 100 RS vai ICICI online banking. However same has not been credited.

                    Please find the details below:

                    Payment details for Payment Id [protected]
                    Payee Name : PREPAID MOBILE RECHARGE
                    Address : EURONET WORLDWIDE INDIA PVT LTD
                    WEST QUADRANT, II FLOOR,
                    City : MUMBAI
                    Zip Code : 400051

                    Customer Reference :[protected]
                    Payment Amount : INR 100.00
                    Date of Payment : 11/06/2009
                    Debit Account :[protected]

                    Payment Remarks : 0201

                    Please do the needful and this is the second time I'm facing this issue.

                    Regards,
                    Benil Thomas
                    100 is not accepted...try 501 you will get
                    Hello Mam/ Sir,
                    This is in reference to the payment done from ICICI bank website, for the Prepaid Vodafone Mobile Recharge on 05/09/2009 of 500.00 Rs.

                    But till now netiher the recharge is done nor I received any message.

                    Here is the Payment details:

                    Payment Id [protected]

                    Amount (Rs) INR 500.00
                    Date of Payment 05/09/2009
                    Payment Status Success
                    Payment Remarks 0212

                    Looking forward for the positive response asap.

                    Thanking You.
                    Regards,
                    Ankit Khetan
                    Dear Ankit,

                    We're sorry to hear about your experience. Please write to us with your contact details and account number at [protected]@icicibank.com. We'll contact you and work to address your issue.

                    Regards,
                    ICICI Customer Service Team.
                    Dear Sir/Madam,

                    Today I recharged my reliance CDMA mobile (no:[protected]) through ICICI internet banking prepaid mobile recharge option. I recharged with rs: 999. On ICICI site I can see that the transaction was successfull and money has been transferred to EURONET WORLDWIDE INDIA PVT LTD . But my mobile is not rechaged yet. Please help me as soon as possible as my mobile is lack of balance. In case of any issue I will have to go for other way.

                    For your referance: statement from icicibank

                    Biller Details
                    PREPAID MOBILE RECHARGE
                    EURONET WORLDWIDE INDIA PVT LTD
                    WEST QUADRANT, II FLOOR,
                    ILFS FINANCIAL CTRE, BKC, BANDRA - 400051



                    Consumer Details
                    [protected]
                    Payment Details
                    Payment Id [protected]

                    Amount (Rs) INR 999.00
                    Date of Payment 06/10/2009
                    Debit Account[protected]
                    Payment Status Success
                    Payment Remarks 0515
                    Dear Sir,

                    I recharged my prepaid vodafone number using ICICI online banking facility, but have not received any received any balance yet. This is second time I have not received any balance after being charged for the service.
                    I would request you to kindly process the the balance against the sum i have been charged for. I am assured that since, your company works in connection with vodafone, hence some corrective measures would be taken. I am providing details of the transactions I made online today. Kindly do the needful.

                    Since, this is happening for the second time, and I see a lot of other posts, I would'nt hesitate to take some legal action against you.

                    Regards,
                    Vipin Awatramani


                    Biller Details
                    PREPAID MOBILE RECHARGE
                    EURONET WORLDWIDE INDIA PVT LTD
                    WEST QUADRANT, II FLOOR,
                    ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

                    Consumer Details
                    [protected]
                    Payment Details
                    Payment Id [protected]
                    Amount (Rs) INR 209.00
                    Date of Payment 14/12/2009
                    Payment Status Success
                    Payment Remarks 0203
                    Dear Vipin,

                    We're sorry to hear about your experience.

                    We'll contact you and work to address your issue at the earliest.

                    Regards,
                    ICICI Customer Service Team.
                    Dear

                    Yesterday 18-May-10 evening i have recharged my Mobile No.[protected] by ICICI Bank A/c No.[protected] Sushank Lock GURGAON payment id [protected] Amount 70/-. and bank showing payment Transaction is successful. But still today 19-May-10 Time 1.35pm i have not receive baance.

                    Pradeep Kumar Katiyar
                    91 [protected]
                    I have prepaid mobile recharge
                    my mobile number [protected]
                    payment made for prepaid mobile recharge for my no[protected] of rs 10/- on 12.02.2011 but till date neither recharge done nor i received any message. payee name prepaid mobile recharge address: euronet worldwide india pvt ltd west quadrant, 2nd floor, mumbai-400051 customer reference:[protected] payment information: payment amount inr:10/- date of payment: 12.02.2011 payment status: success payment ID[protected] Please do the needful awaiting your favourable reply Akshay pahalwan looking forward for the positive response asap. regards/rk sharma
                    Helpful
                    Found this helpful?
                    13 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      muft
                      from Delhi, Delhi
                      Jan 10, 2011
                      Report
                      Copy

                      Address: Bhandara, Maharashtra

                      I have recharged my Mobile Number 91-[protected] on 7th Jan 2011 using ICICI net banking. The transaction was successful with the following details:

                      BILLER:
                      PREPAID MOBILE RECHARGE
                      EURONET WORLDWIDE INDIA PVT LTD
                      WEST QUADRANT, II FLOOR,
                      ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

                      Consumer Details:-

                      [protected]

                      Payment Details:-

                      Payment Id [protected]
                      Amount (Rs) INR 100.00
                      Date of Payment 07/01/2011
                      Debit Account [protected]
                      Payment Status Success
                      Payment Remarks 0505

                      However the balance is not yet reflected on my cell phone.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        rajeev_mobile
                        from Chandigarh, Chandigarh
                        Dec 16, 2010
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Mumbai Suburban, Maharashtra

                        Dear sir
                        I have recharged my cellphone number [protected] by ICICIbank online recharge , even everything was fine before & I recharged my phone many times using this fascility; But this time bank is showing success by biller (EURONET WORLDWIDE INDIA PVT LTD WEST QUADRANT, II FLOOR,ILFS FINANCIAL CTRE, BKC, BANDRA) but when I asked to reliance customer care they said you didn't recharged your phone neither I got any message from telecom company. Well what to do sir, Please take anaction.
                        Thanks & regards
                        Rajeev
                        [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Dear sir
                        I have recharged my cellphone number [protected] AIRTEL FROM ICICIBANK PONDICHERRY.
                        But this time bank is showing success by biller (EURONET WORLDWIDE INDIA PVT LTD WEST QUADRANT, II FLOOR, ILFS FINANCIAL CTRE, BKC, BANDRA)

                        MY CELL PHONE IS NOT CREDITED

                        PLEASE DO THE NECESSARY.
                        THANK YOU
                        have recharged my Reliance GSM & Airtel Chennai number [protected] and [protected] for Rs.50 each through ICICI bank on today ( 14/06/2011). But My both accounts is not created till now. This is second time i am facing the same issue. Please do the needful.

                        Biller Details:-
                        EURONET WORLDWIDE INDIA PVT LTD WEST QUADRANT, II FLOOR, ILFS FINANCIAL CTRE, BKC, BANDRA
                        Dear Sir,

                        I tried recharging my idea number [protected] on 15th Feb 2012 for Rs 100/- through ICICI Bank. The number is not recharged till date, ICICI Bank says they have transferred to money to Euronet and IDea cellular is saying that they have not received any money from Euronet till date.
                        Kindly do the needfull, as see many complaints against Eoronet not not trasferring the money to respective service provider.

                        regards
                        vinod
                        Recharge Rs 110 airtel no But till now not recharge.

                        Citi bank approved no 508748
                        no
                        Helpful
                        Found this helpful?
                        5 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          amit_patil777
                          from Pune, Maharashtra
                          Dec 12, 2010
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Pune, Maharashtra

                          NEVER JOIN EURONET WORLDWIDE.THEY CHEATED ME AND ARE NOT DISBURSING MY SALARY FOR THE 2 MONTHS NOTICE PERIOD THAT I SERVED. FULLY CORRUPTED, NEVER JOIN EURONET WORLDWIDE - PUNE GDC.THEY CHEATED ME AND ARE NOT PAYING ME MY SALARY FOR THE NOTICE PERIOD THAT I SERVED. ONLY AFTER FILING A CASE THEY PAID ME MY SALARY. FULLY CORRUPTED - HR ASKED ME MONEY FOR PAYING ME THE SALARY. NOT A HEALTHY ENVIRONMENT. MANAGER ABUSES IN FRONT OF HR. BOTH ARE OF SAME CASTE & SUPPORT EACH OTHER. HIGHER MANAGEMENT IS CHEATING THE INDIAN GOVT. BY SUBMITTING THE FAKE BILLS. THEY ARE DOING THIS FOR THEIR OWN BENEFIT. EVEN SAME HAPPENS IN THEIR HEAD-OFFICE
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Very Very Worst / Dangerous Place to our Health (Physical and Mental) and Wealth. They are cheating both clients and employees. No employees are working with satisfaction. Its is very worse than Hell. If you want to go hell..Go there..Otherwise try to go heaven like small companies. For them positive point is getting freshers with low cost (Around 7K Per month) with high quality (Above 75% without no failures history in academic). See they are hunting people of talented persons only. And giving more pressure and will make them as mental and so on. They (HR) People will give more and more offers to people. One more thing, joining is very easy in Euronet. But its very difficult to relieve from there. After putting paper only they will give more pressure and work. They will reduce your confident level. And management people in technical are very stupid fellows. Sorry they are good at one thing, in discouraging people, they will get first place. All are arrogant, stupid. They will treat people very badly. Even they won't consider employee as human. No appreciation and no proper hike. No proper performance analysis. Pinky Pinky Ponky ...If you do chai chappan, you will become as Tech-lead and all... Please do not spoil your life in this company. It is going to destroy path because of cheating clients hardened money and employees...
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            titu_garg
                            from Mumbai, Maharashtra
                            Nov 12, 2010
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Lucknow, Uttar Pradesh

                            have recharged my mobile no.[protected] through icici website, but
                            did not get the credit in my mobile account, the details are as below

                            Biller Details

                            PREPAID MOBILE RECHARGE
                            EURONET WORLDWIDE INDIA PVT LTD
                            WEST QUADRANT, II FLOOR,
                            ILFS FINANCIAL CTRE, BKC, BANDRA - 400051
                            Consumer Details

                            [protected]
                            Payment Details

                            Payment Id [protected]
                            Amount (Rs) INR 100.00
                            Date of Payment 09/11/2010
                            Payment Status Success
                            Payment Remarks 1113

                            Kindly look into the matter.

                            Thanking you,

                            Vishwanath Garg
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              pratapbhosale
                              from Pune, Maharashtra
                              Nov 9, 2010
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Pune, Maharashtra

                              I have made Mobile Recharge Of Amount Rs. 99/- Through ICICI Bank Netbanking on[protected] Through Transaction Id - BIL/[protected]/0117/[protected]/91997

                              My Account was recharged for Rs. 10/- only.

                              The message I received from 555555 was - Dear Customer Your Recharge Request Was Processed Successfully. Top Up Request For Rs99 and Talktime of Rs10T>

                              When called Customer care and Personally visited the Airtel Gallery, they refused to refund Rs. 89/- which was taken surplus for the recharge.
                              +1 photos
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Airtel — Mobile Recharge not made for full amount

                              I have made Mobile Recharge Of Amount Rs. 99/- Through ICICI Bank Netbanking on[protected] Through Transaction Id - BIL/[protected]/0117/[protected]/91997

                              My Account was recharged for Rs. 10/- only.

                              The message I received from 555555 was - Dear Customer Your Recharge Request Was Processed Successfully. Top Up Request For Rs99 and Talktime of Rs10T>

                              When called Customer care and Personally visited the Airtel Gallery, they refused to refund Rs. 89/- which was taken surplus for the recharge.
                              My recharge was done of remaining Rs. 89 within 5 days of complaint.
                              My recharge was done of remaining Rs. 89 within 5 days of complaint.
                              Helpful
                              Found this helpful?
                              3 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Kailash Katara
                                Oct 4, 2010
                                Report
                                Copy

                                Address: New Delhi, Delhi

                                I had recharged my vodafone Mobile with Rs 350 using ICICI BANK Prepaid Mobile Recharge option.But my Mobile Balance is not increased.Rs 350 is deducted from my account.

                                These are the transaction detail.


                                Payment details for Payment Id [protected]
                                Biller Details
                                PREPAID MOBILE RECHARGE
                                EURONET WORLDWIDE INDIA PVT LTD
                                WEST QUADRANT, II FLOOR,
                                ILFS FINANCIAL CTRE, BKC, BANDRA - 400051


                                Consumer Details
                                [protected]
                                Payment Details
                                Payment Id [protected]

                                Amount (Rs) INR 350.00
                                Date of Payment 01/10/2010
                                Debit Account[protected]
                                Payment Status Success
                                Payment Remarks 0213
                                Please look in to this as soon as posible

                                Thanks,
                                Kailash
                                Dear Kailash,

                                We have made a note of your mobile number and will get in touch with you soon.

                                Regards,
                                ICICI Bank Customer Service Team.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  amitkr4aman
                                  from Delhi, Delhi
                                  Sep 22, 2010
                                  Report
                                  Copy

                                  Biller Details
                                  PREPAID MOBILE RECHARGE
                                  EURONET WORLDWIDE INDIA PVT LTD
                                  WEST QUADRANT, II FLOOR,
                                  ILFS FINANCIAL CTRE, BKC, BANDRA - 400051



                                  Consumer Details
                                  [protected]
                                  Payment Details
                                  Payment Id [protected]

                                  Amount (Rs) INR 200.00
                                  Date of Payment 22/09/2010
                                  Debit Account[protected]
                                  Payment Status Success
                                  Payment Remarks 1201


                                  Dear Team,
                                  By mistake I have chosen Andhra Pradesh instead of MP& Chattisgarh.
                                  So, my mobile has been not recharged and as the same mobile no doesn't exist for any other state in India , my account should be credited back but it has also not proceeded
                                  Dear Sir,

                                  In case you have selected incorrect circle as per ICICI BAnk's policy your account will get reversed in 4 working days for the recharge amount.
                                  Besides your money is lying with ICICI Bank.
                                  Request you to check your account after 4 working days and confirm.
                                  If your account doesnt get reversed you are requested contact bank.


                                  Regards
                                  Euronet Services Pvt ltd
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    ashishranjan83
                                    from Pune, Maharashtra
                                    Aug 16, 2010
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Pune, Maharashtra

                                    Dear Sir/Madam,

                                    I made a payment of 100.00/- Rupees to recharge my cell (Reliance CDMA Number:[protected]) through net banking ICICI on 15/08/2010. The amount get debited from my account but I did not recieve the balance in my cell.

                                    Here I am attaching the transaction details.

                                    Looking forward for your cooperation in this regards.

                                    Thanks,
                                    Ashish Ranjan
                                    +1 photos
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Dear Sir/Madam,
                                    Iam Shanmuga Priya had done a recharge of Rs 50 from my ICICI Bank Online Mobile Recharge Transaction on my Mobile Number Airtel ([protected]) and yet i didnt get any recharge amount and nor any message. My credit card is debitted by Rs 50 and i still not get the recharge amount on my mobile number.

                                    The transaction details are as follows:

                                    Biller Details
                                    PREPAID MOBILE RECHARGE
                                    EURONET WORLDWIDE INDIA PVT LTD
                                    WEST QUADRANT, II FLOOR,
                                    ILFS FINANCIAL CTRE, BKC, BANDRA - 400051



                                    Consumer Details
                                    [protected]

                                    Payment Details
                                    Payment Id [protected]

                                    Amount (Rs) INR 50.00
                                    Date of Payment 13/09/2010
                                    Debit Account[protected]
                                    Payment Status Success
                                    Payment Remarks 0108


                                    Please sort out this problem


                                    regards,
                                    Shanmuga Priya.R
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      m.s.lal
                                      from Mumbai, Maharashtra
                                      Aug 8, 2010
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Mumbai Suburban, Maharashtra

                                      DEAR SIR - I HAVE MADE PAYMENT OF RS 220 VIA INTER BANKING ( ICICI BANK ) REF - BIL/[protected]/0201/[protected]/91982,DATED[protected] FOR RECHARGE OF PREPAID MOBILE NO [protected].BUT I HAVE NOT RECD ANY CONFIRMATION FROM VODAFONE FOR TALK TIME UPDATE. I ALSO SPOKE TO CUSTER CARE OF VODAFONE ,BUT NO UPDATE -THEY ASKING TO VISIT VODAFONE STORES .-
                                      PL HELP REGARDS - M.S.LAL
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      With regret I am to inform that, on 01/09/2010, Rs. 300/- was debited from my ICICI Bank A/C for online Recharge of Airtel Mobile No.[protected], however, a SMS message was sent from No. 5555, received at 2.49 AM on 2/09/2010 was that the recharge was sucessful
                                      for talk time of Rs. 269/-

                                      On contacting Airtel, I learnt that, neither they have received any payments nor any request for the recharge.

                                      We prefer to go for online recharge of mobiles, when there is urgency,
                                      so, the service provider should direct its staffs to handle such online
                                      recharge carefully.

                                      BASANTA KUMAR MISRA
                                      CUTTACK
                                      Dear Sir,

                                      Your mobile recharge has declined due to server time out. As per ICICI Bank policy yor bank account will get reversed within 4 working days.
                                      Kindly check your bank account for the same and confirm. In case your account is not reversed ryou are requested to take up the issue with bank itself as your money lies with bank.


                                      Regards
                                      Shaily Nair
                                      Euronet services India Pvt Ltd

                                      vodafone prepaid recharge — recharge not done

                                      Dear sir ,

                                      i have been recharge my mobile no. [protected] on 17.11.10 by vodafone 75 recharge by s.b.i net banking ,but my mobile not rechrage till date . so please take necessary action against rechrage refund policy .
                                      not recharge


                                      Your Order Summary
                                      Order Number: 36262859
                                      Order Date: 27 April 2012 15:54
                                      S.No. Description Status Amount (Rs.)
                                      1 Recharge of Rs.85 for Vodafone mobile number [protected] SUCCESS 85
                                      Net Payment Received Rs. 85
                                      Payment Mode:
                                      Rs.85 paid by Paytm Cash
                                      Customer Services
                                      For any query, you may contact us at [protected]@paytm.com mentioning your order no.
                                      recharge not done
                                      Dear sir,

                                      i have been recharge my mobile no. [protected] on 27 April 2012 15:54 by Vodafone special recharge recharge by paytm.com net banking, but my mobile not rechrage till date . so please take necessary action against rechrage refund policy .
                                      Helpful
                                      Found this helpful?
                                      5 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        manojkumarkn
                                        from Surat, Gujarat
                                        May 1, 2010
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Mumbai City, Maharashtra

                                        Dear Sir,
                                        I have made a transaction of Rs.199.00 from my icici bank account for recharge of my mobile Aircel - [protected]. The payment status at the bank is success and the service provider says tehy have no records of the transaction in their database. After 24 hours by now, the mobile is not recharged with. Also it is pertinent to say that the same has happened to me on 24 Apr, for a prepaid mobile recharge on reliance mobile.
                                        the details of transaction is as follows :-
                                        Amount (Rs) INR 199.00
                                        Date of Payment 01/05/2010
                                        Payment Status Success
                                        Payment Remarks 0714

                                        Request early action.

                                        Thanking you,

                                        Manoj Kumar KN
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Hi Manoj,

                                        We regret the inconvenience caused to you. We'll contact you and work to address your issue at the earliest.

                                        Regards,
                                        ICICI Customer Service Team.
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit
                                          R
                                          rodeya
                                          from Visakhapatnam, Andhra Pradesh
                                          Apr 22, 2010
                                          Resolved
                                          Report
                                          Copy
                                          Resolved

                                          Address: Arunachal Pradesh

                                          Prepaid Mobile Recharge yet not done
                                          Hello Mam/ Sir,
                                          This is in reference to the payment done for the Prepaid Mobile Recharge for my number -[protected] on 26/07/2009
                                          of INR 330.00 . But till noe netiher the recharge is done nor I received any message. Here is the Payment details:
                                          Payment details for Payment Id [protected]

                                          Payee Name : PREPAID MOBILE RECHARGE

                                          Address:EURONET WORLDWIDE INDIA PVT LTD
                                          WEST QUADRANT, II FLOOR,
                                          City : MUMBAI
                                          Zip Code : 400051

                                          Customer Reference :[protected]

                                          Payment Information

                                          Payment Amount : INR 330.00
                                          Date of Payment : 26/07/2009
                                          Debit Account xxxx xxxx xxxx 6008
                                          Payment Status : Success

                                          Other Details
                                          Payment Remarks : 0806

                                          Looking forward for the positive response asap.
                                          Thanking You.
                                          Regards,
                                          K koteswara rao
                                          Aug 13, 2020
                                          Complaint marked as Resolved 
                                          recharge not done for me also for Rs. 333
                                          they are cheating us...
                                          Helpful
                                          Found this helpful?
                                          1 Comment
                                          Report
                                          Copy

                                          Post your Comment

                                            I want to submit Complaint Positive Review Neutral Comment
                                            code
                                            By clicking Submit you agree to our Terms of Use
                                            Submit
                                            B
                                            benil thomas
                                            Mar 29, 2010
                                            Resolved
                                            Report
                                            Copy
                                            Resolved

                                            Address: Mumbai City, Maharashtra

                                            I have tried to recharge my prepaid Vodafone account # [protected] via ICICI internet banking on 26-Mar-2010; however not yet credited.

                                            Please find details below:

                                            Biller Details
                                            PREPAID MOBILE RECHARGE
                                            EURONET WORLDWIDE INDIA PVT LTD
                                            WEST QUADRANT, II FLOOR,
                                            ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

                                            Consumer Details
                                            [protected]

                                            Payment Details
                                            Payment Id [protected]
                                            Amount (Rs) INR 50.00
                                            Date of Payment 26/03/2010
                                            Debit Account [protected]
                                            Payment Status Success
                                            Payment Remarks 0201


                                            Amount has been deducted from my bank account; however not yet got recharged.

                                            Please assist.

                                            Regards,
                                            Benil Thomas
                                            Aug 14, 2020
                                            Complaint marked as Resolved 
                                            Dear Benil,

                                            We regret the inconvenience caused to you. We'll contact you and work to address your issue at the earliest.

                                            Regards,
                                            ICICI Customer Service Team.
                                            Helpful
                                            Found this helpful?
                                            1 Comment
                                            Report
                                            Copy

                                            Post your Comment

                                              I want to submit Complaint Positive Review Neutral Comment
                                              code
                                              By clicking Submit you agree to our Terms of Use
                                              Submit
                                              N
                                              Niharika
                                              from Hyderabad, Telangana
                                              Jan 21, 2010
                                              Report
                                              Copy

                                              Dear Sir / Madam,

                                              Through ICICI bank, I made a prepaid recharge of RS-200 for my Mobile No. [protected] on 05.01.2010. The balance has not been increased in my mobile but the amount of Rs. 200 was deducted from my ICICI Bank.

                                              Below are the details of the transaction:

                                              Biller Details:
                                              PREPAID MOBILE RECHARGE
                                              EURONET WORLDWIDE INDIA PVT LTD
                                              WEST QUADRANT, II FLOOR
                                              ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

                                              Consumer Details:
                                              [protected]

                                              Payment Details:

                                              Payment Id [protected]
                                              Amount (Rs.) INR 200.00
                                              Date of Payment 05/01/2010
                                              Debit Account [protected]
                                              Payment Status Success
                                              Payment Remarks 0806

                                              Already I have complained the same to the ICICI Bank and their response is as follows:

                                              Dear Ms. Niharika,
                                              The specified online mobile recharge transaction of Rs.200 is successfully processed and the amount is forwarded to the biller on January 5, 2010.

                                              We request you to co-ordinate with the biller for further details.


                                              Sincerely,

                                              Sudhir Kumar
                                              Account Manager
                                              ICICI Bank Limited


                                              Please do the needful. Awaiting your favourable reply

                                              With Regards,

                                              Niharika
                                              Sir/ Madam,
                                              This is Shailendra Kr. Sharma from Mathura. I have not received my recharge payment yet. My details are -


                                              Biller Details
                                              PREPAID MOBILE RECHARGE
                                              EURONET WORLDWIDE INDIA PVT LTD
                                              WEST QUADRANT, II FLOOR,
                                              ILFS FINANCIAL CTRE, BKC, BANDRA - 400051



                                              Consumer Details
                                              [protected]
                                              Payment Details
                                              Payment Id[protected]

                                              Amount (Rs) INR 56.00
                                              Date of Payment 04/03/2011
                                              Debit Account[protected]
                                              Payment Status Success
                                              Payment Remarks 1014
                                              Helpful
                                              Found this helpful?
                                              1 Comment
                                              Report
                                              Copy

                                              Post your Comment

                                                I want to submit Complaint Positive Review Neutral Comment
                                                code
                                                By clicking Submit you agree to our Terms of Use
                                                Submit
                                                R
                                                Raman Srinivasan
                                                from Aurangabad, Maharashtra
                                                Oct 8, 2009
                                                Resolved
                                                Report
                                                Copy
                                                Resolved

                                                I made an online payment of Rs. 57 towards my mobile no. [protected] recharge through ICICI Bank account on 8/10/2009. The payment was successful and my account debited with this amount. Payment Id is [protected]. The recharge has not been activated yet.
                                                Aug 14, 2020
                                                Complaint marked as Resolved 
                                                Dear Raman,

                                                We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

                                                Regards,
                                                ICICI Customer Service Team.
                                                Helpful
                                                Found this helpful?
                                                1 Comment
                                                Report
                                                Copy

                                                Post your Comment

                                                  I want to submit Complaint Positive Review Neutral Comment
                                                  code
                                                  By clicking Submit you agree to our Terms of Use
                                                  Submit
                                                  A
                                                  Arup Jana
                                                  from Pune, Maharashtra
                                                  Oct 6, 2009
                                                  Report
                                                  Copy

                                                  Sir ,

                                                  I recharged my mobile [protected] through ICICI net banking with rs 999. On ICICI site I can see transaction was successful and money was transferred to EURONET WORLDWIDE INDIA PVT LTD but my mobile is not recharged yet. Please help me ASAP.

                                                  Reference:

                                                  Biller Details PREPAID MOBILE RECHARGE EURONET WORLDWIDE INDIA PVT LTD WEST QUADRANT, II FLOOR,
                                                  ILFS FINANCIAL CTRE, BKC, BANDRA - 400051



                                                  Consumer Details
                                                  [protected]
                                                  Payment Details
                                                  Payment Id [protected]

                                                  Amount (Rs) INR 999.00
                                                  Date of Payment 06/10/2009
                                                  Debit Account[protected]
                                                  Payment Status Success
                                                  Payment Remarks 0515

                                                  Regards
                                                  Arup Jana
                                                  ezRecharge.in is an Online Prepaid Mobile Recharge service which caters needs of Indian Prepaid Mobile Users.

                                                  We support all top service providers like Tata Docomo, Airtel, Vodafone, Aircel, Reliance and we are adding up more.

                                                  It is simple website designed for the customer convenience, which is more of online retail store to recharge your prepaid mobiles.

                                                  No Signup is required and No Amount Restriction
                                                  We honour your privacy. So we dont expose you to any advertisement agencies(both online / offline)

                                                  We expect our customers to use our services as and when required. So we dont ask any deposits to our customers.

                                                  Uniqueness of this portal is, unlike our competitors, we dont choose the tariff for our customers. We help the customer to choose their own tariff. So, no amount restriction as long as it is valid recharge amount.Minimum Amount to recharge is as low as Rs.25/-

                                                  So, as of now, ezRecharge.in is the only portal helps their customers to migrate to ’’One Second Billing’’

                                                  Visit us @ http://www.ezrecharge.in/
                                                  Helpful
                                                  Found this helpful?
                                                  1 Comment
                                                  Report
                                                  Copy

                                                  Post your Comment

                                                    I want to submit Complaint Positive Review Neutral Comment
                                                    code
                                                    By clicking Submit you agree to our Terms of Use
                                                    Submit
                                                    P
                                                    Prateek Kumar
                                                    from Ajmer, Rajasthan
                                                    May 23, 2009
                                                    Resolved
                                                    Report
                                                    Copy
                                                    Resolved

                                                    Dear Sir/Madam,
                                                    I Prateek Kumar had done a recharge of Rs 100 from my ICICI Bank Credit Card on my Mobile Number ([protected]) and yet i didnt get any recharge amount and nor any message. My credit card is debitted by Rs 100 and i still not get the recharge amount on my mobile number.

                                                    The transaction details are as follows:

                                                    Payee Name : PREPAID MOBILE RECHARGE
                                                    Address : EURONET WORLDWIDE INDIA PVT LTD
                                                    WEST QUADRANT, II FLOOR,
                                                    City : MUMBAI
                                                    Zip Code : 400051


                                                    Customer Reference :[protected]


                                                    Payment Information
                                                    Payment Amount : INR 100.00
                                                    Date of Payment : 21/05/2009
                                                    Debit Account : [protected]
                                                    Payment Status : Success

                                                    Other Details
                                                    Payment Remarks : 0523

                                                    Please sort out this problem


                                                    regards,
                                                    Prateek Kumar
                                                    [protected]
                                                    Aug 14, 2020
                                                    Complaint marked as Resolved 

                                                    euronet worldwide india pvt.ltd — prepaid mobile recharge

                                                    today 07/11/2008, i have twice recharged mobile no [protected] of delhi circle through icici bank on line mobile recharge and transaction status was sucessful and amount debited to my account and credited to euronet but we have not received credit to talk time.
                                                    I have recharged a Rs. 399 recharge on my Reliance mobile no. [protected] by Internet Banking of ICICI Bank, but the recharge has not yet been done.
                                                    Hi,

                                                    Prepaid mobile recharge has not yet been done although the company has received the amount from ICICI Bank. The following are the details of the transaction :

                                                    Customer Reference :[protected]


                                                    Payment Information
                                                    Payment Amount : INR 50.00
                                                    Date of Payment : 16/04/2009
                                                    Payment Status : Success

                                                    Other Details
                                                    Payment Remarks : 0118
                                                    Dear Mam/ Sir,
                                                    This is in reference to the payment done for the Prepaid Mobile Recharge for my number -[protected] on Nov16, 2009 of 249.00 Rs. But till TODAY netiher the recharge is done nor I received any message.On bank account the transection is showing SUCCESSFUL.


                                                    Here is the Payment details:

                                                    Payee Name : PREPAID MOBILE RECHARGE

                                                    Address:EURONET WORLDWIDE INDIA PVT LTD
                                                    WEST QUADRANT, II FLOOR,
                                                    City : MUMBAI
                                                    Zip Code : 400051

                                                    EURONET WORLDWIDE INDIA PVT LTD — Prepaid Recharge not done

                                                    Dear Sir,

                                                    I had recharged my mobile [protected] (Reliance CDMA, Punjab Circle) through online ICICI Bank Prepaid mobile recharge facility on November 26, 2009. The amount of Rs. 100/- has been debited to my credit card account but I have not received the balance in my mobile account. The transaction details are as under:

                                                    Payment Id: [protected]
                                                    ICICI Bank Transaction ID: [protected]
                                                    Date of Payment: 26.11.2009
                                                    Payment Status: Success
                                                    Payment Remarks: 0519

                                                    Kindly do the needful.

                                                    Regards
                                                    Hi there

                                                    Has the complaint been sorted out? As I also have the same complaint.

                                                    If you can please let me know their contact no or how to solve the problem.


                                                    Thanks
                                                    Manikya
                                                    Dear Sir,

                                                    I had recharged my mobile [protected] (BSNL TopUp Gujarat Circle) through online ICICI Bank Prepaid mobile recharge facility on April 06 2010. The amount of Rs. 55/- has been debited to my Savings bank account but I have not received the balance in my mobile account. The transaction details are as under:

                                                    Payment Id: [protected]
                                                    IDate of Payment: 06/04/2010
                                                    Payment Status: Success
                                                    Payment Remarks:1004

                                                    Kindly do the needful.

                                                    Regards

                                                    Premila Patel
                                                    Dear Sir/Madam,
                                                    I Premila Patel had done a recharge of Rs 55 from my ICICI Bank savings account internet banking on my Mobile Number ([protected]) and yet i didnt get any recharge amount and nor any message. My SB account is debitted by Rs 550 and i still not get the recharge amount on my mobile number.

                                                    The transaction details are as follows:

                                                    Payee Name : PREPAID MOBILE RECHARGE
                                                    Address : EURONET WORLDWIDE INDIA PVT LTD
                                                    WEST QUADRANT, II FLOOR,
                                                    City : MUMBAI
                                                    Zip Code : 400051

                                                    Consumer Details
                                                    [protected]
                                                    Payment Details
                                                    Payment Id [protected]
                                                    Amount (Rs) INR 55.00
                                                    Date of Payment 06/04/2010
                                                    Debit Account [protected]
                                                    Payment Status Success
                                                    Payment Remarks 1004

                                                    Thanks & regards

                                                    Premila Patel

                                                    Euronet Worldwide India Pvt limited — Prepaid mobile recharge not done

                                                    Prepaid Mobile Recharge yet not done
                                                    Dear Care,

                                                    This is in reference to the payment done for the Prepaid Mobile Recharge for my number -[protected] on 05/04/2010 of 300 Rs. But till now neither the recharge is done nor I received any message. Here is the Payment details:

                                                    Payment details for Payment Id [protected]

                                                    Payee Name : PREPAID MOBILE RECHARGE

                                                    Address:EURONET WORLDWIDE INDIA PVT LTD
                                                    WEST QUADRANT, II FLOOR,
                                                    City : MUMBAI
                                                    Zip Code : 400051

                                                    Customer Reference :[protected]

                                                    Payment Information
                                                    Payment Amount : INR 300
                                                    Date of Payment : 05/04/2010
                                                    Debit Account :[protected]
                                                    Payment Status : Success
                                                    Payment Remarks : 1009

                                                    Attaching the screenshot for your reference. Looking forward for the positive response asap. Thanks InAdvance.

                                                    Regards,
                                                    Naveen

                                                    Prepaid mobile recharge not done - Comment #1717501 - Image #0
                                                    Dear Sir/Madam,
                                                    I Thomas Joseph had done a recharge of Rs 299 from my ICICI Bank savings account internet banking on my Mobile Number ([protected]) and yet i didnt get any recharge amount and got a message of Dear Customer, Your A/c has been recharged with .01, amount payable is Rs.299, My SB account is debitted by Rs 299 and i still not get the recharge amount on my mobile number.

                                                    The transaction details are as follows:

                                                    Biller Details
                                                    PREPAID MOBILE RECHARGE EURONET WORLDWIDE INDIA PVT LTD WEST QUADRANT, II FLOOR, ILFS FINANCIAL CTRE, BKC, BANDRA - 400051


                                                    Consumer Details
                                                    [protected]
                                                    Payment Details
                                                    Payment Id [protected]
                                                    Amount (Rs) INR 299.00
                                                    Date of Payment 17/05/2010
                                                    Payment Status Success
                                                    Payment Remarks 0505

                                                    Euronet Worldwide India Pvt. Ltd. — MY ICICI A/C DEBITED

                                                    My Account Debited 1000/- Rs. (Prepaid Mobile Recharge) ([protected])

                                                    But The Mobile No. is not
                                                    Hi Kailash,

                                                    We have made a note of your mobile number and would get back to you at the earliest.

                                                    Regards,
                                                    ICICI Bank Customer Service Team.
                                                    I am Venugopal Adep, I have recharged my mobile using ICICI Netbanking, but still the recharge is not done to the mobile, I did not receive any recharge message on mobile
                                                    The Payment details are given below. Please look into it and do the needul.

                                                    Biller Details
                                                    PREPAID MOBILE RECHARGE
                                                    EURONET WORLDWIDE INDIA PVT LTD
                                                    WEST QUADRANT, II FLOOR,
                                                    ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

                                                    Consumer Details
                                                    [protected]
                                                    Payment Details
                                                    Payment Id [protected]

                                                    Amount (Rs) INR 250.00
                                                    Date of Payment 12/10/2010
                                                    Debit Account[protected]
                                                    Payment Status Success
                                                    Payment Remarks 0221
                                                    Dear Sir/Madam,

                                                    Its kindly sort out my problem regarding the prepaid recharge of my cell no[protected], of amount Rs 149.00 which is shows success in the internet banking transaction but io have not get any message or benefit regarding this transaction.

                                                    The details on my payment on ICICI bank as follows:-

                                                    PREPAID MOBILE RECHARGE
                                                    EURONET WORLDWIDE INDIA PVT LTD
                                                    WEST QUADRANT, II FLOOR,
                                                    ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

                                                    Consumer Details
                                                    [protected]
                                                    Payment Details
                                                    Payment Id [protected]
                                                    Amount (Rs) INR 149.00
                                                    Date of Payment 30/11/2010
                                                    Debit Account [protected]
                                                    Payment Status Success
                                                    Payment Remarks 1118


                                                    So kindly sort out this problem as soon as possible.


                                                    Thanks & Regards,

                                                    Mukesh Das
                                                    [protected]
                                                    Dear Sir/Madam,
                                                    I Madan Lal Sharma had done a recharge of Rs 200 from my ICICI Bank savings account internet banking on my Mobile Number ([protected]) and yet i didnt get any recharge amount and nor any message. My SB account is debitted by Rs 200 and i still not get the recharge amount on my mobile number.

                                                    The transaction details are as follows:

                                                    Biller Details
                                                    PREPAID MOBILE RECHARGE EURONET WORLDWIDE INDIA PVT LTD WEST QUADRANT, II FLOOR, ILFS FINANCIAL CTRE, BKC, BANDRA - 400051


                                                    Consumer Details
                                                    [protected]
                                                    Payment Details
                                                    Payment Id[protected]
                                                    Amount (Rs) INR 200.00
                                                    Date of Payment 31/01/2011
                                                    Debit Account[protected]
                                                    Payment Status Success
                                                    Payment Remarks 0507
                                                    Hello Madam/Sir,

                                                    This is in reference to the payment done for the Prepaid Mobile Recharge for number[protected]
                                                    on 08/02/2010 of 100 Rs. But till now netiher the recharge is done nor I received any message.


                                                    Following are the Payment details:


                                                    Payment History - View Details
                                                    Biller Details
                                                    PREPAID MOBILE RECHARGE
                                                    EURONET WORLDWIDE INDIA PVT LTD
                                                    WEST QUADRANT, II FLOOR,
                                                    ILFS FINANCIAL CTRE, BKC, BANDRA - 400051


                                                    Payment Details
                                                    Consumer Details[protected]
                                                    Payment Id [protected]
                                                    Amount (Rs) INR 100.00
                                                    Date of Payment 08/02/2011
                                                    Debit Account XXXXXXXXXXXXX
                                                    Payment Status Success
                                                    Payment Remarks 0102
                                                    Hello Madam/ Sir,

                                                    This is in Reference to the Payment Done for the Prepaid Mobile Recharge for my Number -[protected] on 10/02/2011 of 110.00 Rs. But till now netiher the Recharge is done nor I Received any Message about Recharge.

                                                    Here is the Payment Details:

                                                    Payment Id[protected]

                                                    Payee Name : PREPAID MOBILE RECHARGE

                                                    Address: EURONET WORLDWIDE INDIA PVT LTD
                                                    WEST QUADRANT, II FLOOR,
                                                    ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

                                                    Customer Reference :[protected]

                                                    Payment Information
                                                    Payment Amount : INR 110.00
                                                    Date of Payment : 10/02/2011
                                                    Payment Status : Success


                                                    Looking forward for the Positive Response,

                                                    Thanking You.
                                                    Regards,
                                                    Amit Kumar.

                                                    Euronet Worldwide — Prepaid recharge

                                                    Halo Sir
                                                    I have recharged for Tamil nadu Reliance CDMA mobile on 14/02/2011 for 200 Rupees but till now it is not credited in my account. payment details are given below.

                                                    Payment Id [protected]

                                                    Amount (Rs) INR 200.00
                                                    Date of Payment 14/02/2011
                                                    Debit Account[protected]
                                                    Payment Status Success
                                                    Payment Remarks 0521

                                                    Euronet Worldwide — mobile recharge not yet done

                                                    Hello Mam/ Sir,
                                                    This is in reference to the payment done for the Prepaid Mobile Recharge for my number -[protected] done on 15/02/2011(morning)

                                                    see the details below:

                                                    Biller Details
                                                    PREPAID MOBILE RECHARGE
                                                    EURONET WORLDWIDE INDIA PVT LTD
                                                    WEST QUADRANT, II FLOOR,
                                                    ILFS FINANCIAL CTRE, BKC, BANDRA - 400051



                                                    Consumer Details
                                                    [protected]
                                                    Payment Details
                                                    Payment Id [protected]

                                                    Amount (Rs) INR 50.00
                                                    Date of Payment 15/02/2011
                                                    Debit Account *********9949
                                                    Payment Status Success
                                                    Payment Remarks 0711

                                                    But till now netiher the recharge is done nor I received any message.
                                                    Looking forward for positive response....

                                                    Thanking You, Harish
                                                    I have done prepaid mobile recharge of idea from my credit card on 30th March 2011 of Rs 300 but stil I dint get the balance in my account. Kindly repay the amount in my account back....
                                                    Biller Details
                                                    PREPAID MOBILE RECHARGE
                                                    EURONET WORLDWIDE INDIA PVT LTD
                                                    WEST QUADRANT, II FLOOR,
                                                    ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

                                                    Consumer Details
                                                    [protected]
                                                    Payment Details
                                                    Payment Id[protected]

                                                    Amount (Rs) INR 300.00
                                                    Date of Payment 09/05/2011
                                                    Debit Account[protected]
                                                    Payment Status Success
                                                    Payment Remarks 0201


                                                    This shows successful but nothing has topped up on my number

                                                    Euronet Worldwide — PREPAID MOBILE RECHARGE INFORMATION

                                                    Dear Sir,

                                                    Please give the PREPAID MOBILE RECHARGE INFORMATION and recharge reference no. of following payment data on my mail id:-

                                                    payment id:[protected]
                                                    payment remarks:- 1007
                                                    through ICICI NET BANKING


                                                    Regards,

                                                    Rahul
                                                    Mail ID:- [protected]@rediffmail.com
                                                    Hi,

                                                    I made a transaction on Aug6,2011to recharge my mobile with an amount of Rs333/- through my ICICI credit card. I used the iMobile service of the bank to get this recharge. The amount was deducted but still the recharge was not done. I connected with the bank regarding same and the Manger says that it is successful from there end and I need to consult the biller. Kindly follow below of the details of the transaction and the biller.

                                                    Biller Details:

                                                    PREPAID MOBILE RECHARGE
                                                    EURONET WORLDWIDE INDIA PVT LTD
                                                    WEST QUADRANT, II FLOOR,
                                                    ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

                                                    Consumer Details:

                                                    [protected]


                                                    Payment Details:

                                                    ICICI Payment Id [protected]

                                                    Amount (Rs) INR: 333.00
                                                    Date of Payment: 06/08/2011
                                                    Debit Account:[protected]
                                                    Payment Status: Success
                                                    Payment Remarks: recharge

                                                    Kindly look into the matter as soon as possible and revert my balance to my account.

                                                    Regards
                                                    Deepali Sonpatki
                                                    Email: [protected]@gmail.com
                                                    NIMESH JOBANPUTRA CALL URGENTLY [protected]
                                                    Hi, Sir,

                                                    I have MTNL trump card holder and having cell No.[protected] & [protected]. On 24.02.2012 I have recharged of Rs.100/- each for both number from my net banking of ICICI bank from EURONET WORLDWIDE INDIA PVT.LTD..
                                                    But till date my both numbers are not recharge hence you are requested to recharge the same to my both MTNL trump mobiles, otherwise credit/reverse amount of Rs.100x2=Rs200/- to my ICICI bank please.
                                                    Payment ID are[protected] and[protected] respt.
                                                    Thanks,
                                                    Similar case here...

                                                    I recharged my BSNL pre-paid phone (+91 [protected]) using ICICI Bank online pre-paid recharge facility on 5th March 2012 for Rs 500. The customer reference number is[protected].
                                                    But I have still not received the credit on my phone. When verified with ICICI, the transaction shows a “successful” transfer to “Euronet Worldwide India Private Ltd”.

                                                    Can you please confirm whether the amount has been transferred to BSNL. Else at least please process the refund to my ICICI account.

                                                    Thanks,
                                                    Soundarya
                                                    [protected]@gmail.com
                                                    Hi Deepali,

                                                    We are sorry for the inconvenience caused to you. We have made a note of your contact details and our official will get back to you soon.

                                                    Regards,
                                                    ICICI Bank Customer Service Team
                                                    I am anbu had done a recharge of Rs 110 from my ICICI Bank savings account internet banking on my Mobile Number ([protected]) and yet i didnt get any recharge amount and got a message of Dear Customer, Your A/c has been recharged with .01, amount payable is Rs.110, My SB account is debitted by Rs110 and i still not get the recharge amount on my mobile number
                                                    Biller Details
                                                    PREPAID MOBILE RECHARGE
                                                    EURONET WORLDWIDE INDIA PVT LTD
                                                    WEST QUADRANT, II FLOOR,
                                                    ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

                                                    Customer Details
                                                    [protected]
                                                    Payment Details
                                                    Payment Id [protected]
                                                    Amount (Rs) INR 110.00
                                                    Date of Payment 18/05/2012
                                                    Debit Account [protected]
                                                    Payment Status Success
                                                    Payment Remarks
                                                    I am kumar had done a recharge of Rs 333 from my CITIBank creditcard internet banking on my Mobile Number ([protected]) and yet i didnt get any recharge amount and got a message of Dear Customer, Your A/c has been recharged with .01, amount payable is Rs.333, My citibank creditcard account is debitted by Rs333and i still not get the recharge amount on my mobile number
                                                    Dear Sir/ Madam
                                                    I am anil had done a recharge of Rs 110 from my ICICI Bank savings account internet banking on my Mobile Number ([protected]) and yet i didnt get any recharge amount and got a message of Dear Customer, Your A/c has been recharged with .01, amount payable is Rs.110, My SB account is debitted by Rs110 and i still not get the recharge amount on my mobile number.

                                                    Biller Details
                                                    PREPAID MOBILE RECHARGE
                                                    EURONET WORLDWIDE INDIA PVT LTD
                                                    WEST QUADRANT, II FLOOR,
                                                    ILFS FINANCIAL CTRE, BKC, BANDRA - 400051
                                                    Customer Details
                                                    [protected]

                                                    Payment Information
                                                    Payment ID : 33744430
                                                    Payment Amount : INR 110.00
                                                    Date of Payment : 20/07/2012
                                                    Debit Account :[protected]
                                                    Payment Status : failed


                                                    With Regards

                                                    Anil Kumar

                                                    Prepaid mobile recharge not done - Comment #1461051 - Image #0
                                                    I had done prepaid mobile recharge using my ICICI account of Rs 249. The amount has been debited from my account but the mobile was not recharged. the transaction details are as follows.

                                                    Biller Details
                                                    PREPAID MOBILE RECHARGE
                                                    EURONET WORLDWIDE INDIA PVT LTD
                                                    WEST QUADRANT, II FLOOR,
                                                    ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

                                                    Customer Details
                                                    [protected]
                                                    Payment Details
                                                    Payment Id [protected]
                                                    Amount (Rs) INR 249.00
                                                    Date of Payment 18/02/2013
                                                    Debit Account [protected]
                                                    Payment Status Success
                                                    Payment Remarks 0101


                                                    I would like you to check this transaction and provide me the reason why it is not done. Appreciate if the recharge could be done as soon as possible. otherwise I want the amount credited back into my account.

                                                    Regards Abhijith Madhur
                                                    Helpful
                                                    Found this helpful?
                                                    31 Comments
                                                    Report
                                                    Copy

                                                    Post your Comment

                                                      I want to submit Complaint Positive Review Neutral Comment
                                                      code
                                                      By clicking Submit you agree to our Terms of Use
                                                      Submit

                                                      Euronet Worldwide Recent Comments