fossil watches Complaints & Reviews

I had a Fossil wristwatch: CH2990. I bought it a few years ago from a retail shop: Watch Station, Indira Nagar, Bengaluru. The actual cost of it was ₹13000. But, there was an offer and I bought it for over ₹8000.

Recently, there were some minor scratches on its glass and the strap got torn. I, therefore, handed it to Mr Viraj at Fossil Exclusive Store, Pheonix Mall, Pune for repair service of the watch on 13 June 2022....

I placed an order on 5 august worth rs 12, 000. On 12 august, they took the product back since i placed a return request.

Since then it has been more than 20 days and i've called customer support like 3-4 times to ask about refund. They always say it will be processed in 5 business days. Now nobody is responding on mails or calls....

HI,
FOSSIL TEAM.
THIS IS IN REGARD OF A COMPLAIN WHICH I WOULD LIKE TO ADDRESS, I HAVE BOUGHT FOSSIL WATCH VARIANT NUMBER FOME1123 CLUSTER FOSLG FOR MRP 9995 FROM HELIOS STORE DP ROAD, AUNDH, PUNE ON 31ST DEC 2012 TIME 18:31.
ON 1ST I OBSERVED THAT THE DATE WENT BACK ON 30TH DEC, INSTEAD OF MOVING FORWARD TO 1ST,I KEPT THE WATCH UNDER OBSERVATION FOR 1 DAY. AND REPORTED MY PROBLEM TO THE STORE ON 2ND OF JAN, ASKING...