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COMPLAINTS

Groww Complaints & Reviews

Address:Groww app
Website:Deactivate my groww app

I want to deactivate my groww app Account, because I am selected in HDFC Sir
My Agent Code [protected]
And my Pan Number boepn5594m...
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Pratham Devadiga
from Mangalore, Karnataka
Apr 6, 2023
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Future and options loss due to app crash

Address:Ambhambika apartment near kadri temple kadri Mangalore

I lost my money due to app crash...
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Nikhil7689920836
from Chhibrāmau, Uttar Pradesh
Mar 6, 2023
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My product is not delivered

I received a message on 23rd February that your product is about to be delivered but the product has not yet been delivered. There was a T-shirt in it....
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M
Man0j
from Chennai, Tamil Nadu
Mar 5, 2023
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33K pending refund from Groww since Jan 23 2023

Website:www.groww.in

33K refund pending from Groww since Jan 23 2023 after my failed transaction. They are claiming the refund would have been returned to my Kotak account despite me providing my bank statement and bank confirming that the transaction has been credited to beneficiary account. I have been asked to wait for several days and weeks now and under tremendous mental stress....
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jayantvj
from Bengaluru, Karnataka
Oct 20, 2022
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Groww deducted money through ACH but not allotted MF

Groww deducted money through ACH but not allotted MF.

They deducted Rs. 10000 towards Kotak Nasdaq 100 direct growth mutual fund but they are saying there is some issue with BSE and not groww so they neither can refund the amount by themselves immediately nor can they commit a time by when it can be refunded.

Ticket ID:6656636...
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Rameswar2533
from Brahmapur, Odisha
Oct 9, 2022
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Refund not issued for failed mutual fund transaction

Parag Parikh flexi cap mutual fund failed transaction amount still pending, they are not refunding the money 5k deducted from my account, upon several request they are giving excuses that amount is still pending in BSE, truly a horrible experience.

Order I'd: G[protected]D9XPTMLQF

Expecting a resolution....
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Pankaj Kumar Nath , Assam
Oct 2, 2022
Jan 20, 2024
This thread was updated on Jan 20, 2024
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Wrong Information showing during trading time

Address:Bangalore, India
Website:www.groww.in

Sir,
I loss last Friday 30th September 2022 due to Wrong Information Showing in Groww App Dashboard. Look at the Attached Screenshot where I should be in Profit at 38000 Call but it Shows Loss. Also Price Action is different from other App.
So, if you would kindly help me and resolve the problem and Recover my Profit Amount I will be grateful to you.

Yours sincerely,
Pankaj Kumar Nath
Morigaon,...
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dj111992
from Gurgaon, Haryana
Sep 21, 2022
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Amount not credited

Website:groww.in

Hello,

This is Deepak Jain.

I sold three of my mutual funds around 13 days back but I haven’t received the amount in my account. I have reached out multiple times but there is no success. I was asked to give pdf statement of 2 weeks but i was able to share the screenshots and not pdf as bank is not allowing me to do that. Can this be handled asap??...
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Sanupanda
from Kolkata, West Bengal
Sep 5, 2022
Jan 20, 2024
This thread was updated on Jan 20, 2024
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Heavy Loss due to Incorrect information displayed and app crash

Address:Koramangala, bengaluru
Website:groww.in

I faced heavy Loss in Trading due to Incorrect information displayed and frequent application crash...
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Rakshanda Thakur
Aug 31, 2022
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Money deducted without my knowledge

Groww app deducted a Sum of ₹590, 279 & 295 in the name of shortfall charges from my bank account with my knowledge....
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Poltergiest
from Bengaluru, Karnataka
Aug 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received refund for the failed mutual fund transaction

Been 45+ days since the mutual fund failed transaction of 7K, but no refund yet. Groww says that the delay is from BSE end and keep asking me to wait for few days since July 15....
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Manish36
from Mumbai, Maharashtra
Aug 23, 2022
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Money deducted from Account to groww app and allotment not done

2000 has been deducted from Bank account on 19th July and till date didn’t receive any allotment or refund from Groww or even any mail regarding the irregularities.

Regards
Manish
[protected]...
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I have invested 52, 000 rupees on groww app on 1st Aug. All of which were rehected and today is 19 August, I have not recived the refund.They keep on saying wait for a week but no refund has been given....
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Vikashrk12
from Bhusawal, Maharashtra
Aug 17, 2022
Aug 29, 2022
This thread was updated on Aug 29, 2022
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No refund 2 Months over for failed SIP order.

Website:www.groww.in

It's been 2 month over they are not giving refund of 2500/- for my failed order. Already replying BSE will revert and will update. High level o[censored]nprofessionalism....
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Vikashrk12
from Bhusawal, Maharashtra
Aug 17, 2022
Aug 29, 2022
This thread was updated on Aug 29, 2022
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2 Months over No refund yet for failed SIP order.

Website:www.groww.in

It's been 2 months over they are not refunding my 2500/- of my failed order. Always giving answer that BSE will release. But no help from their side....
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J
jyotibohra
Jul 31, 2022
Aug 2, 2022
This thread was updated on Aug 2, 2022
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Groww did not refund my money back.

2 of my groww order failed and I raised complaint on their site. It has been 1 month but I have not received my money back.

Reference of tickets https://groww.in/user/help/tickets/5813189
https://groww.in/user/help/tickets/5813182...
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Dr.Chakraborty
Jul 22, 2022
Jul 31, 2022
This thread was updated on Jul 31, 2022
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Amount not refunded even after 20 days of Notification

Website:groww.in

I paid Rs2000 to invest in a mutual fund. The order failed but I did not receive the refund. I raised an issue on 2nd July but they keep on postponing saying that I should wait for next week and it has been 3rd time said so. I shared my bank statement with them and still they keep on saying to wait for next week...
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rimonsarmah
from Chennai, Tamil Nadu
Jul 11, 2022
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My SIP money is not updated in dashboard since long

I planned to start an SIP with Groww. Invested 2000 rupees in an mutual fund. It was supposed to be allocated by 6th July, 2022 and it is 11th July, 2022 and still not updated. I raised a lot of ticket but am not getting any proper reply. They sends the same copy pasted reply that they are waiting for BSE’s confirmation. Their customer service is not at all helpful. I think I am never going to get my money back. Kindly help me....
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CULTURENYOU by Ashish Agrawal
Jul 7, 2022
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Lost capital due to technical glitches while trading

Website:www.groww.in

Hi
I like to file complaint against Groww app.
Since last 1 month due to its continuous hanging problems and other issues, I have lost more than ₹40000 .

It gets handged in peak hours and that leads to loss

I have many photos to prove. And even you can prove in this.

I want full refund+ compensation for loss occured...
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Mr. Tiwari Ji
Jul 7, 2022
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Order is not executed due to technical issue

Aaj intraday pe godrej consumer k 250 shares buy kiye @892 par lekin jb share price down jane laga to maine @880 pe selling order laga diya share price @881 tak gaya uske bad bhi mera selling order execute nahi hua ab share ka price @868 k aas pas hai is wajah se mera karib ₹2000 ka loss ho gya hai na to order execute ho raha h na modify...
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S
Swaapann
from Cooch Behar, West Bengal
May 11, 2022
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Why no refund my my principal balance.in option trading

Address:Banglore grow office
Website:Grow

Why no refund my principal amount in option trading.why grow chet me.i complain against in grow....
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Nitesh4444
from Noida, Uttar Pradesh
Apr 5, 2022
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SIP SCAM Fraud and misguiding

Hi Team,

My monthly SIP amount got deducted from bank but the NAV units are not allocated by Groww and it says that the orders get rejected by fund house. When I reported the issue to Groww team, they are saying that they don't know the exact reason and asking me to do the KYC again without any intimation or requirement. During account opening the KYC was already done and now again I done the KYC. Now How many times do I need...
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A
Anikethole
from Daund, Maharashtra
Feb 25, 2022
Feb 26, 2022
This thread was updated on Feb 26, 2022
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Irregular activities as broker

Website:www.groww.in

In trading there are two types of stop loss order
One is Stop loss limit and another is Stop loss Market order. In limit stop loss order order only get executed at the price mentioned not more or less. In market stop loss order order can get executed at any price if the triggerd price is achieved. Now I added a stop loss limit order for my option at 302 limit stop loss. But groww as broker sent my order to the market as a stop loss...
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Vikas Beri1980
from SONIPAT, Haryana
Feb 23, 2022
Feb 23, 2022
This thread was updated on Feb 23, 2022
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Big Scam In F&O

Address:156 JEEVAN Nagar Sonepat Haryana

Call Me
[protected]
[protected]
Vikas Beri
I Write About Groww Scam To Hanable Prime Minister & President Of India...
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Raja Ram Kala
Feb 20, 2022
Feb 23, 2022
This thread was updated on Feb 23, 2022
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I want close my Groww account but Groww was not close my account please help me

Address:Groww app
Website:Nextbillion Technology Pvt. Lim.

I want close the Groww account but Groww was not close my account please help me I request Groww but Groww not close my account please help me...
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mohammad iqbal.1983
from Lucknow, Uttar Pradesh
Feb 16, 2022
Feb 23, 2022
This thread was updated on Feb 23, 2022
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Kab sons share rate

Address:Grows app
Website:www.grows.com

Big fraud by grows from all custmars 15.2.2022 after closed market next morning kabsons share rate 14.55 but market right rate 15.60.all custmars share show 14.55 in groww app it is big fraud...
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mohammad iqbal.1983
from Lucknow, Uttar Pradesh
Feb 16, 2022
Feb 23, 2022
This thread was updated on Feb 23, 2022
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Not update rate after close market example kabsons share after closed market 15.60 but in grows app showing 14.55 this is big fraud

Address:Groww application for stocks
Website:www.grows.com

Date 15.2.2022 after closed market big fraud by groww app.example kabsons share after closed market 15.60 but groww app in show 14.55 it is fraud all custmars plea complaint write...
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Ashish90
from Chandigarh, Punjab
Jan 24, 2022
Feb 23, 2022
This thread was updated on Feb 23, 2022
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Dashboard is not updating, lost all money in the trade

I did a FNO trade, and it was not updated in the dashboard
I was not able to put the trade to sell.
It took me 10 min to connect on the ph and they said backend team will take care of this
All my money in that trade went to zero in front of and I was not able to do anything just because of groww's incompetence and lack of technical expertise
I demanded to talk to a senior associate and refund of my money, not only...
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Tarun_25
from Pune, Maharashtra
Jan 21, 2022
Feb 23, 2022
This thread was updated on Feb 23, 2022
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Orders not executed in time

Website:groww.in

While trading Banknifty 37500pe around 9:30 today, my exit order wasn't executed. In fact I had placed exit order twice, once at 480cmp and again around 460cmp (selling at market). Both the order were cancelled after about 5-6 minutes each and no new orders could be placed meanwhile. Those 10-12 minutes were really distressing.

I wonder if Groww can't render their services we'll, which broker would. Pathetic experience today....
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King Badal
from Modinagar, Uttar Pradesh
Jan 2, 2022
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Muthul fund amount not transferred.

Address:Modinagar Ghaziabad

My muthul fund credit not i put different bank account number and bank name. And my amount has not been given yet. Courier the documents from me too....
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