Housemaidforyou.com
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Housemaidforyou.com Complaints & Reviews

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shreyab91
from Powai, Maharashtra
Mar 12, 2020
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Address: 560100

Hi. I found this website while looking for websites that provide domestic help on an immediate basis in bangalore. I registered on this website on 8th march, 2020. Upon registering, i received what looked like an auto generated email from the company. There was no receipt or registration number provided for the said registration and they had deducted rs 999 for the same.

When i found this activity suspicious, i tried calling on the customer care number they'd provided on the website[protected]. When i called it, an automated female voice said something along the lines of "sorry. We're not accepting any new registrations owing to the backlog of pending registrations" and got disconnected automatically. I tried another number which was provided in the automated email they sent me[protected], it didn't even ring and i got the message that the number does not exist.

I then turned to write to the email id which was provided by the company on 9th march 2020 and asked them to either get in touch with me regarding the domestic help requirement or issue a refund. It's 12th march today and i haven't received any response from their side... Therefore leaving me with no other option than to turn to consumer complaints.

Opening this page, i realised i'm not the only one who has been duped by this fake company. This looks like some kind of cover for fraudulent practices which involves making money of[censored]nsuspecting customers who're in need.

I urge consumer complaints to take appropriate actions against this kind of fraud so that it doesn't happen to the next person. I'd also like to receive a refund of the rs 999 which was wrongfully deducted from me.
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    A
    AnuSinha777
    from Bengaluru, Karnataka
    Oct 30, 2019
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    Address: 560076

    This is a fraud website for collecting registration amount of rs. 999. After calling several times, the customer care executive just promises to get a call back but they never get back to you. They have neither refunded the amount. The phone number listed on the site now says out of service. Definitely, this fraud company needs to be sued. They make false promises to getting us a call back and they they would be working on the requirement. But, its just a fraud website to loot the money from customers. No body calls or provides any service here. Please look into this.
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      R
      Ranjeeta Behera
      Apr 29, 2019
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      Address: 560100

      Housemaidforyou.com is an agency for supplying the maid service, seeing the promising website and terms i found it correct and registered by paying 999inr, however based on my urgency i couldn't found the right candidate and fortunately hired one maid with the reference from my friend's circle.

      After that i called 100 times to this agency and also sent the emails but didn't get any reply nor the calls were answered.

      Please help me getting my hard earned back asap.

      Website - http://www.housemaidforyou.com/
      Address: #845/60, neeladri nagar, electronic city,
      Phase-1, bangalore-560100
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        R
        Rake.100
        from Bengaluru, Karnataka
        Nov 8, 2018
        Resolved
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        Resolved

        Address: Bangalore, Karnataka, 560071
        Website: housemaidforyou.com

        I had registered in housemaidforyou.com asking for maid for childcare & house keeping work for half a day.
        I registered on 1st October 2018
        They told us they would be providing the maid within 15 days from the date of registration.
        we waited for 11 days & then after following up with them many times they told they could not find the maid. So i asked them for refund of my registration fee which they said will initiate & i will be getting refund from 5 to 7 working days. this was on October 12th October.
        But registration fee was not refunded.
        I have called them dozen times customer care. Each time they come up with new excuses like server down, have to ask back end team etc etc.

        There seems to be intention to cheat the customer. This seems to be how the company is making money by fleecing customers money.

        THIS IS BEST MODE OF BUSINESS.
        TAKE REGISTRATION MONEY & DON'T PUT ANY EFFORT TO FIND THE MAID. THEN DO NOT REFUND MONEY & KEEP DISTRACTING CUSTOMER TILL HE OR SHE GETS TIRED OF CALLING.

        THANKS HOUSEMAIDFORYOU.COM FOR ALL YOUR DISHONEST SERVICE.

        Rakesh B
        rake.[protected]@gmail.com
        Nov 28, 2018
        Complaint marked as Resolved 
        I have received the refund. Thanks Team Housemaid for you
        Dear Rakesh,

        There was indeed a delay due to a major server crash we faced during the mentioned duration. We sincerely apologize for the delay. I am given to understand from my finance team that the refund is processed about a week back. Request you to close the issue after receipt of the refund amount.

        Regards
        Team-HMFY
        I wish I had checked the reviews before hiring a nanny through this agency. We paid 900 Rs registration fees + 12K hiring fees. The nanny took lot of leaves and she did not turn up after 2 weeks. The agency was not really helpful in finding a replacement. Very disappointing for the amount paid. Best to avoid hiring through this agency.
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          Shagun Labroo-Bagga
          from Bengaluru, Karnataka
          Aug 4, 2018
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          Address: 560035
          Website: www.housemaidsforyou.com

          Housemaidsforyou is a scam service. They sent us substandard maids who disappear without a trace (even they could not trace them) and send incompetent people. I suspect they keep rotating them between different customers to keep scamming innocent customers. I paid 13k and they humored me until 6months and then said that they’re not liable if the maids abscond. I also paid a deposit of 500 rupees for my parents but they said they didn’t have anyone available and didn’t even refund my deposit money!!
          Dear Shagun,

          I am unable to comprehend the reason for such an unfair review. Contract duration of 6 months is already conveyed and mentioned on all user touch points. This is again conveyed before the confirmation of the candidate was done by you. If the maid does not want to continue after that, we are not of much help, however, if you want to check, you can go ahead and check with the candidate if she is placed elsewhere by us. The candidate chose to stay unemployed but did not want to continue at your place for reasons best known to you and the candidate. We can not force any candidate to work at your place against their wish and we are liable for a replacement for a period of 6 months. Not sure why this was not raised with our customer support or recruitment agent either.

          We would be happy to help you if there are any other pertaining to our service.

          Regards
          Team
          HouseMaidForYou
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            T
            Tatva
            from Bengaluru, Karnataka
            Jun 29, 2017
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            Address: 560076
            Website: www.housemaidsforyou.com

            You bloody #### fraud people, i paid the regiatration money of Rs 999 and after that these ####### people are not picking the phone. u people suck by cheating innocent people. u should be put behind the bars whtever i say would be less for you guys. Bloody rascals and ######## u both partners are! god will teach u listen here only. u #######
            Dear Complainant,

            There are no details provided in the complaint without which it is not possible to provide a resolution. Please email the details and our team will work on it.

            Regards
            HouseMaidForYou
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              coolpash
              from Bengaluru, Karnataka
              Feb 13, 2017
              Resolved
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              Resolved

              Address: 560066
              Website: www.housemaidforyou.com

              Housemaidforyou.com is an agency for supplying the maid service, seeing the promising website and terms I found it correct and registered by paying 999INR, however based on my urgency I couldn't found the right candidate and fortunately hired one maid with the reference from my friend's circle.

              After that I called 100 times to this agency and also sent the emails but didn't get any reply nor the calls were answered.

              Please help me getting my hard earned back ASAP.

              website - http://www.housemaidforyou.com/
              Address: #845/60, Neeladri Nagar, Electronic city,
              Phase-1, Bangalore-560100
              Phone:[protected]
              Apr 5, 2017
              Complaint marked as Resolved 
              Please email your registered Name/Email and phone number to [protected]@housemaidforyou.com. If registration fee is not refunded, I am sure team would have had a good enough reason to do that. However you have mentioned here that you registered and then found a maid and asked HMFY to cancel the registration. Refund policy is meant to protect customer's interest in case of company failing to provide services.

              Regards
              Prateek
              HouseMaidForYou
              Hi Prateek,

              I have interviewed quite no of candidates within 7 days after registration and couldn't found a right one.However, based on my urgency and situation I hired a maid which I got reference from my apartment society.

              I will forward you the chain of emails with [protected]@housemaidforyou.com.

              Please help me to get the amount ASAP.
              email - paresh.[protected]@gmail.com
              Perhaps, one should always read the Terms and Conditions before making any payments or entering into any agreement.

              Seems like HMFY has a one-sided NON-REFUND POLICY. Read the PAYMENTS policy under Terms o[censored]se
              http://www.housemaidforyou.com/termsofuse.php

              "Any fees which the Website may charge the Users for the Services are due immediately and are non-refundable. This no refund policy shall apply at all times regardless of (i) Your decision to terminate Your usage, (ii) Our decision to terminate Your usage, (iii) disruption caused to Our Services either planned, accidental or intentional, or (iv) any other reason whatsoever."
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