Hr Johnson Tiles Complaints & Reviews

Some tiles crack within few years of installation, not satisfied with thair quality of products,

HR Johnson is a renowned tile brand in India. However, upon purchasing one of the costliest Double Charge Floor tiles from them, for my home, I came across bent and faulty tiles, which comprised about 70% of the total count. Most of the tiles received were bent and more than the 5% ratio that's mentioned/advertised by Johnson. Despite giving them evidence and offering them site visits, they are denying compensation to customers for failing to meet the declared QC parameters of their own product.

Unaddressed Complaint Number: TL[protected]

Contacted personnel from HR Johnson: Anjan Pramanick, Soumyajit Chakraborty, Sudhir Kale, Lokenath Jana

I purchased 1500 sq ft approx meter by meter tiles, but after some time that gona bend please resolve my problem

Respected sir
I had purchased johnson marble and quartz on 21th june 2018.
Sir on this buying process i didn't know any dealer because on my city no dealer available to sell johnson marble and quartz.
Sir i direct contacted the web address of hr johnson and they help me through their representative at bhubaneswar mr. Laxman bala and mr. Somen basu.
That they assured me any damage during transport they covered it.
But they well know since 28th july 2018, when the material delivered at my home, brahmapur, ganjam, odisha, the two of slab was cracked and same slab of zodiac light blue quartz slab is different in color.
Since then they neglect me and not respond my email and block their messenger of facebook on me.
Now they assure me give me rs 6000/- after 4 months wait but i want to know what they receives from insurance on my case and they kept mom on my differ in color of slab.

We bought "CARRARA LINEA" Premium quality model by January first week. When we trying to fixing the tiles, we found almost 2 to 3 tiles in a box is having bends in the corner. The center portion of the tile is perfect. But when we look at the corner (all the four corners) have bends. Initially we thought there may be issue with the tile fixing. So we removed all the laid tiles (during the removal process we lost more than 20 tiles) and try again. After that only we found there are bends in the tiles. We preferred Johnson because of its known brand and reliability. But due to this issue, we lost our confidence in the brand and also creates lot of frustration and money loss.

The following email was sent to CustomerCare of Johnson on Oct-18th and a reminder was sent on Oct-19th. No response has been received on the same and the tile vendor has been following with me for payment of dues by humpteen calls every day. I'm being forced to pay the vendor in spite of receiving non-standard material that ruined the look of my house when I was planning for a face-lift by spending so much.

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