ICC NetSpeed Complaints & Reviews

Every other day the internet is down for about 2 hrs and whenever I called them they just ask to switch off the router and try it again after 15 min and saying like we will refresh your connection but it's not resolving. They are taking so much money for this. I bought 1 year plan for about 6500 Rs. Its not ever worth to buy from icc brodband because everytime they ignore my problem....

They are fraud. Charge you highly but don't give service 1% also. Staff is worst. Not professional at all. Maximum time net is down. Worst service provider with worst staff...

I opted for an upgrade plan for 40mbps for one year. Their speed has never gone higher then 10mbps. After 6 months of complaining nothing has been done. I asked for refund they are refusing....

1. Very Poor Connectivity this company is pathetic, I have raised complaint many time they just mark it as resolved or gives a temporary fix for that instance the net work properly but after some time or next it again goes down.

I have paid for 40Mbps but never got the connectivity. It is always 15Mbps or less than that, apart from this it provides dying network which also sometime gives you 5 or 6Mbps.

Also...

I opt for the ICC internet service in this lock down on immediate basis dur to WFH of my company. I paid for the 100 mbps plan 6k and the speed I am getting is 50 to 55 mbps. And the executive is saying that this speed is good. I had complained customer care so many times but they are not sorting out the issue. Executive behaviour is also so rude. I just want the committed speed OR else they should charge me whatever net I have used and refund...

Its been a week now my internet stopped working....

My user i'd is anish_123 since one week my wifi is not working the customer care is not picking up the call really upset with the service our whole work goes on wifi and there is no network in our office we work on wifi due to no wifi we are facing issues...

I have been a customer of icc broadband for 5 years now. Uptil now, the service has been okay which means ;

1. Average home usage of internet access for surfing and emails.

However, in the ' work from home' mode, the service is rotten. I say this because;

1. The booster amplifier lies free of cost in my bungalow wherein it sits on my garage and i pay its bills. (No consideration to icc for that...

I have taken the broadband connection of ICC NETSPEED in BOTANICA Wagholi, for 6 months for which I have already paid the complete amount. But every after a day I need to call customer care to complain to get the inter connection working. It takes around a week to resolve the issue. I have never seen this type of worst broadband service in pune, from last 2 months I haven't got the 10 days of good service from ICC NETSPEED. I will request...

Rude behavior ICC Netspeet Pune -

*******Pathetic people work for this company!!!

Phone numbers in reference: [protected] / [protected]

Regarding a complain about internet not working number of times because someone shuts down a power box that's situated in a different building and I am supposed to call them and tell them to switch it on as many as times as it stops working.

This...

Worst Internet service provider
Most pathetic and worst Internet service provider. its been 3 months since we have taken the connection not a single day has passed without Internet issue. To add to your woes customer are never answers the phone and their technical staff is very rude and incapacitated to handle even simple issues. Issues takes days to resolve ...its been 12 days since we are practically without Internet connectivity....

I am currently using ICC netspeed for internet broadband, its having very poor services. Taking charges in advance and after that no surety of connection.
1. After filing a complaint they say that they have 2hrs of sla but engineers come after 2-5 days. That also if you them continuously.
2. The connection will not work in hot days (more temp) and windy days and in rainy seasons. therefore be careful and take this connection...

Even after repeated attempts, I m not able to update my computers antivirus.
It shows that there is some IP address conflict and the update source is not found....

Hi,

I am one of the frusteted user of ICC Net speed.I stayed near vishrant wadi I have observed that they always disconnect their services one day before the due date and starts after one day after you made payment (that too after you give them number of calls at least 3) ...Another thing is that they are not reachable easily even though they claimed that there service is till 8 PM they stop receiving call after 6.
br...

Hi,
i gave the installation amount and advance rental to the salesman of ICC Netspeed.
He committed me that the net would start in a day or two.
However, its been more than 12 days and there is no progress at all.
If i call them at the service center, they reply saying, "Our Engineers are busy, will send them asap".

I m literally fed up.

Guys, pls dont go for ICC NetSpeed...