Imagine Marketing Pvt Ltd Complaints & Reviews
Resolved
Resolved
Boat bassheads 100 replacement delivery
| Address: Goregaon East, Mumbai, Maharashtra-400063 |
I had purchased Boat bassheads 100 (Red) headphones from amazon (Amazon.in) with warranty of 1 year on 10/6/2019 . After about 6 months one side of the earphones stopped working (within the warranty period).
I raised a complaint on BOAT's website (AWB No.[protected] on 11/4/2020). Pickup of my earphones was done on 19/5/2020. It has been more than a month now and i still have not received the replacement. I contacted BOAT's website where they told me to co-ordinate with IMAGINE MARKETING for further assistance. Please help me to get the replacement delivered.
I raised a complaint on BOAT's website (AWB No.[protected] on 11/4/2020). Pickup of my earphones was done on 19/5/2020. It has been more than a month now and i still have not received the replacement. I contacted BOAT's website where they told me to co-ordinate with IMAGINE MARKETING for further assistance. Please help me to get the replacement delivered.
Jun 28, 2020
Complaint marked as Resolved Received my order on 28/6/2020
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boat bassheads 220 super extra bass wired headset not delivered after filed a replacement with company.
Dear sir,
I bought earphones from flipkart, after 10 days i observed a problem with the item, i raised a ticket on boat website. Boat company did send a delivery boy to pick up the item and forwarded a mail that my item will be replaced and we will update you with the details. Boat company had send the shipping details of replacement of xpressbees company delivery partner through mail. I have checked the shipment reference number on xpressbees website it mentioned that product was already delivered. I have contacted imagine marketing pvt ltd about the issue but i didn't get any reply from them. After few weeks i have contacted xpressbees delivery company at ([protected]@xpressbees.com) they have replied that your product was already delivered. When i asked for proof of delivery they didn't responded. I've mentioned that i didn't even get the delivery confirmation message from xpressbees, to whom you have deliver the product? I asked, then xpressbees have raised a ticket and took months to check the issue internally and finally they didn't resolve the issue. Now it's been more than six months when i mailed them about the update, xpressbees send me a mail to coordinate with the imagine marketing pvt ltd company. Then i have send a mail to imagine marketing pvt ltd at ([protected]@imaginemarketingindia.com) to resolve the issue which has been pending since 6 months but i didn't get a reply even after i mentioned that i'll forward my issue to consumer complaints forum in the mail.
When two companies mingle together this is how a fraud can happen and be unresolved when they don't have a respect to govt and their offices. Please look in to this.
Thankyou.
I bought earphones from flipkart, after 10 days i observed a problem with the item, i raised a ticket on boat website. Boat company did send a delivery boy to pick up the item and forwarded a mail that my item will be replaced and we will update you with the details. Boat company had send the shipping details of replacement of xpressbees company delivery partner through mail. I have checked the shipment reference number on xpressbees website it mentioned that product was already delivered. I have contacted imagine marketing pvt ltd about the issue but i didn't get any reply from them. After few weeks i have contacted xpressbees delivery company at ([protected]@xpressbees.com) they have replied that your product was already delivered. When i asked for proof of delivery they didn't responded. I've mentioned that i didn't even get the delivery confirmation message from xpressbees, to whom you have deliver the product? I asked, then xpressbees have raised a ticket and took months to check the issue internally and finally they didn't resolve the issue. Now it's been more than six months when i mailed them about the update, xpressbees send me a mail to coordinate with the imagine marketing pvt ltd company. Then i have send a mail to imagine marketing pvt ltd at ([protected]@imaginemarketingindia.com) to resolve the issue which has been pending since 6 months but i didn't get a reply even after i mentioned that i'll forward my issue to consumer complaints forum in the mail.
When two companies mingle together this is how a fraud can happen and be unresolved when they don't have a respect to govt and their offices. Please look in to this.
Thankyou.
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