Johnson Geyser
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COMPLAINTS

Johnson Geyser Complaints & Reviews

C
Chetana Gururaj
Dec 14, 2023
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You are interested only in money
pathetic service
ppl do not pick up calls
every tom dick and harry says authorised service CENTER but all idiots and cheaters
for name sake they give bill and say 6 month warranty but no service
hopeless service in Bangalore
only cheaters in your service
stop selling ur bloody product if you cannot provide service
### company
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    C
    Chetana Gururaj
    Dec 14, 2023
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    Geyser

    On Oct 31st, I got geyser repaired
    They took Rs 3750 with 6 month warranty
    Today again there is a problem, I called no provided in the bill and they are saying we cannot provide service and they are not picking the call also
    Money is taken but no service provided
    Again if I call, you will take money from me
    what kind of service is this ? Is n't cheating people

    This is shop : SS Geyser...
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    P
    Prasad Puranam
    Nov 17, 2022
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    Service cheating

    Address: Bangalore
    Website: www.geyserservice.com/contact_us

    I had requested for repair of my Johnson Company Geyser, through https://www.geyserservice.com/contact_us, the person came and informed me that the coil and thermostat has to be replaced and demanded Rs 3750/- and finally requested for Rs 3000/-
    I paid him Rs 350/- and sent him.
    I took the same to private electrician, he just checked and minor repaired for Rs 500/- . This is how they cheat the public ....
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    Prasad Puranam
    Nov 17, 2022
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    Service

    Address: Bangalore
    Website: www.geyserservice.com/contact_us

    I had ordered for repair of Johnson Electric Geyser through website https://www.geyserservice.com/contact_us, the person came and opened the geyser and demanded Rs 3750 as repair charges . I promptly told him the geyser is having only minor repairs. H e however denied it and asked me Rs 3000/ at discounted prices . I paid him Rs 350/- and send him back.
    I took the Geyser to a private person and got it repaired at Rs 500/- only . This...
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    P
    Pynd
    from Bengaluru, Karnataka
    Jul 16, 2022
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    Address: 14 nanjundeswara nilaya 6th cross saraswathipuram nanadini Layout

    Company employee and dealer misguided me while purchasing the instant geyser
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      P
      PritamKumarDix2
      from Mumbai, Maharashtra
      Aug 28, 2019
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      Address: Sri Krishna Excel stone Block A flat number 001, 560087

      My geyser is in warranty it's not working properly raised a complaint but no one is coming for repairing. They are playing like today tomorrow we will come.in one year geyser having this kind of issue and services is also very bad. Not proper customer service centre not proper person who can address is and handle it properly it's too frustrating. They don't care about your problem and the service person are most of the time they will not answer your call.
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        U
        Umaramakanth Ramakanth
        from Bengaluru, Karnataka
        Sep 1, 2018
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        We purchased 25 ltrs of johnson geyser during 2008. Last month i. E.in august 2018 it was not worked and got repaired on 14.8.2018 from the johnson service centre one mr. Siddharth came and he gave bill for rs.3250/-. Now, water is heating but a burning smell is coming while the heater is working. We again called the technician, mr. Siddharth. He told he himself will call and come to attend the fault. But two days over he is not coming and now if we call his mobile number, he is not answering and the johnson service centre contact number also not answering. Now we feel instead of doing repair for the old one, we can purchase a new geyser. Service is very bad and dont make repair work for the old geyser.
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          V
          vijaylmz
          from Hyderabad, Telangana
          Apr 7, 2018
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          Address: Bangalore, Karnataka, 560077

          This is to inform you that we have purchased 13 Nos of 25 Ltrs Johnson Geysers from the day one of instalation we have a problems with this product tank and started leaking in the Geyser with in six months and bathroom flooring is become full of rust strains due to leakages from the geysers.

          pls think twice before you buy this product, the product is not even worth for scrap.

          The product quantity is very poor and the service team is not polite and the service promises made by the earlier manager is not honour by the present team.
          +3 photos
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            B
            Bopaiah Karun
            from Bengaluru, Karnataka
            Nov 9, 2017
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            Address: Bangalore, Karnataka, 560100

            Respected sir,

            To who is reading this and taking this as a complaint, please could u arrangement someone to get this geyser sorted out which i ve been trying to sort out for almost 4 months now and the warranty itself is running it on it. This is really pathetic considering such a huge company can faulter like this. I call this person called srikhant who is at johnson office near guttalli palace road and is actually really will get on anyone's nerve. I do no how to explain this guy to get this sorted out. He does not arrange the right equipment to repair the device. 2 of his service guys have come home but for 4 months now and could not get it sorted. I have to explain in detail because only i know the level of frustration i ve gone through mentally because of this. Please arrange some one and get this geyser replaced. My address is vrr nest residential apartment. Landmark near pes college begur hobli 560100. I ve been without hot water thanks to johnson..
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              L
              LRN
              from Mumbai, Maharashtra
              Jul 29, 2015
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              Address: Bangalore, Karnataka

              Hi Team,

              we have issue one week before and approached authorized dealer in bangalore. they assigned the engineer. just he checked the geyser and charged rs. 300 and found coil need to be changed and he referred 3rd part person to just fix the coil . we have a bill for it. he charged around 1200 and charges of rs. 300 again. now the issue is not resolved and we have wasted so much of money for this. the service center engineer pramod is very very rude to us and he always shout at us why we have called the service center instead of his number directly. we really want the johnson company to take action against that engineer and also need refund for this. service center is least bothered to call us to resolve this issue. if the issue not able to resolve company need to pay the compensation for al the above issue created by the service center.
              as i referred the service center and sure they infrmed me they are the authorized service center.

              need faster resolution.
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                A
                Anagha
                from Bengaluru, Karnataka
                Apr 5, 2012
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                Address: Karnataka

                Purchased johnson geyser 25 ltrs in oct 2008..had a prob with it within one yr..(leakage in tank) ..Contacted service center. Their person came and checked and told tank needs to be changed. Now after one and half yrs and numerous calls to the service center no action is taken. The manager gives different reasons everytime like shortage of tank etc..Very bad service.

                johnson geyser — leakage and noise

                from the date of purchase i am facing problem whith my geyser.
                shop is closed from where i purchased this product.
                so kindly rectify this problem of leakage and noise.
                Regards
                Jagat Taneja
                [protected]
                25257525
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                  V
                  vimal
                  from Bengaluru, Karnataka
                  Mar 5, 2010
                  Resolved
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                  Resolved

                  the company johnson and johnson doesnt manufacture any johnson geysers

                  this is some useless company in the indian market, i made a purchase of johnson geyser and didnt realise that i would be buying a damn cheap product for a hefty of around 4800/-

                  this product is not even worth 3500/- i purchased it on 21/10/2009
                  and today has given me so many problems that my entire bathroom is completly ruined. i have had the coil changed 3 times and the product once by some blumac electricals.

                  if you have an electrical water heater to buy then think twice about johnson or blumac what ever it is.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  ABSOLUTELY WASTE PRODUCT AND MORE THAN WASTE SERVICE,
                  SPECIALY YOUR CUSTOMER CARE EXECUTIVE MS RADHA NEED TO TAKE TRAINING FOR THE BASIC CONVERSATION OVER THE TELEPHONE...HOW TO TALK TO THE CUSTOMER AND FOR THE COMMITMENT,
                  YOUR ALL TECHNICIANS ARE USELESS.
                  THIS IS NOT NEW FOR ME TO COMPLAINT BUT WHAT IS THE ACTION?
                  I totall agree with you ppl. Useless product.

                  Have been having too many issues from past one year.

                  Do not buy this product.

                  Manjunath
                  Same issues on Blumac Electric Chimney. While buying they told me that it is from Johnson.
                  It has so many issues and very Poor service.
                  While complaint is issued about 10 days back and still the service person didnt arrive.
                  They seem to have stopped this product and say there are no spares.

                  Be careful about this brand.
                  Its a useless company i had one in my bathroom also and started leaking suddenly i am still thinking how to repair it i had called one electrician also he also said he cannot repair this and said Johnson geysers are most problematic products.
                  Vikas
                  Bangalore
                  Please don't buy Johnson water heaters, The service is very very pathetic & no one cares for customer.

                  I logged a complaint on Thursday intially they said they will attend on Saturday, On Saturday upon calling i got a respnse saying they will come on sunday by giving very silly reason.

                  And ther's customer care No#'s is alwasy busy on top of they don't have automated system of complaint booking.

                  I strongly recomend please don't go for this.

                  Sreekanth
                  Bangalore
                  I purchased water geyser from Blumac electricals, waste product and more than waste service,
                  especially your service man Mr, Srinivas need to take training for the basic conversation over the telephone...how to talk to the customer and for the commitment,
                  pls change your service man first.
                  This is one company which needs to wide up as soon as possible.

                  Purchased a 25 ltrs Johnson geysers 3months back and its already showing its true colors.

                  If anybody wants to buy a Geyser please not this brand. Above said by all users 100 % true and I just heard from their company service people and its a shame to this brand.

                  if possible to give negative stars I would have been happy to do so.
                  This is one company which needs to wind up as soon as possible.

                  Purchased a 25 ltrs Johnson geysers 3months back and its already showing its true colors.

                  If anybody wants to buy a Geyser please not this brand. Above said by all users 100 % true and I just heard from their company service people and its a shame to this brand.

                  if possible to give negative stars I would have been happy to do so.
                  JHONSON aqua sizzle geyser was purchased last 5 months ago and it was working for just 2 months and we are complaning from many days and there is no response from the company.
                  This company is the worstest company they even respond properly ...
                  They don't even respond
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