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Kaya Complaints & Reviews

C
compu_nano
from Bengaluru, Karnataka
Sep 22, 2020
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Dear Kaya,
This message is regarding the services I avail from Kaya.
Due to Covid, I have lost my job and I cannot avail the services anymore.
I would like a refund from Kaya and I expect a cooperation from them during these harsh times.
Looking forward to hearing from Kaya.
Thanks
Sep 25, 2020
Updated by compu_nano
Hi,
Can there be an answer yo the above complaint?
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    N
    naser2001
    from Kolkata, West Bengal
    Jun 15, 2017
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    Address: Kolkata, West Bengal, 700094

    [protected]@kaya
    My wife and i have been to kaya for treatment, the doctor said so many things and with good response once they collect the money they started behaving unprofessional.

    I have been calling number [protected] and [protected] a lady called me and she is trying to convene us that no refund can be done and what ever happen with the treatment you can go and complain to any where we like. I request you all please don't go to any kaya clinic anywhere, i am starting my case with consumer form, and will complain to the police and media also.

    Thanks
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      S
      Sabitah
      Feb 20, 2017
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      I have sent a couple of complains by email for the loss of my earrings in your warden rd branch... which took place around end of jan 2017 ..
      Diana is responsible for the loss... Mam Poonam was in touch with me and has not apologised
      I am an old customer of KAYA and would like to know why such bad staff who can't even manage the computer billing!
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        A
        appalled
        from Delhi, Delhi
        Mar 3, 2014
        Resolved
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        Resolved

        Address: Gautam Buddh Nagar, Uttar Pradesh

        I've had the most horrific experience at kaya sector 18 noida.Never have I been subjected To such unprofessional, callous and arrogant behaviour. I went for a face laser maintenance session where staff seemed clueless about not just basic protocol but also highly unaware and unconcerned about taking adequate precautionary measures. From entry of an unauthorised man to transfer equipment while the session was in progress, without any warning to deciding on arbitrary dosage without consulting the doctor or going through my file. The excuses and explanations the gave would have been laughable had not the situation been off such concern. Adequate precautionary measures like protective eye care and tying back of hair was not carried out. The gauze handed over for teeth was squeezed with bare hands, was so incredibly unhygienic that I wondered what exactly had i gotten myself into. After a session of doubtful utility, I was asked to sign on a blank record, where dosage and symptoms etc are recorded. Further I was asked to cough up 1400 for the treatment, when asked for a rate list I was told that they had no such record available. On being asked for a bill, the lady told the personnel on cash counter, "ek 1400 ka bill bana do... Laser likh ke". It's unbelievable the level to which kaya seems to have fallen to. They do things as they please. On being questioned they roll their eyes as if you as a client have no business inquiring. If you insist they get flustered and give daft reasons, not to mention the quality of treatment and botched up results.
        Aug 14, 2020
        Complaint marked as Resolved 
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          M
          Monalisa Mohapatra
          from Mumbai, Maharashtra
          Sep 19, 2013
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          Address: Thane, Maharashtra

          I agree with all of you. I went to Kay's, thane for a skin analysis. Bought the rec products and guess what, the products don't suit me. I am so irritated now. I spent 4000 bucks and then this is what happens. Now I want my money back. I am going to the clinic to have a face off with the doc. The doctors are pathetic, they r more of product sellers than doctors.
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            S
            sam-11
            from Chennai, Tamil Nadu
            May 24, 2011
            Resolved
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            Resolved

            Address: Tamil Nadu

            My name is Samantha, went to kaya for skin tightening and pigmentation, they charged almost 17,000 for 6 sittings but it only disfigured my face. To be honest since their name is big in the market they are attracting people but they are only fooling. Dont be mislead. its the worse thing u can do is to trust them. My sincere Advice from experience. Never go to them its fatal.
            Aug 13, 2020
            Complaint marked as Resolved 
            Dear Sam,

            Regret to hear about your experience. We request an opportunity to make it right. Please write to us at [protected]@kayaindia.net with your contact number and we would reach you to take this forward.

            Look forward to hear from you.

            Warm Regards
            Kaya Skin Clinic
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              L
              lonadsouza71
              from Bengaluru, Karnataka
              Aug 11, 2010
              Resolved
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              Resolved

              Address: Pune, Maharashtra

              Kaya .. People literally spoiled my face ..
              I went there for skin Lightening .... I had a scar less face ..No scars at all ... before going to Kaya I just wanted little fairness ..
              Some lady Doctor ... treated me .. N from scar less face .. she has made my face full of scars ....
              Some comodo extraction they did .. some peels .. and my face is full of scars ..
              On top of that they are calling to avail their service ... HORRIBLE SERVICE ... They had literally spoiled my face .Only good at minting money .. buy this cream .. buy this ointment .. buy this Kaya cream .. or sun block to look better ... and they had made me look Ugly ...
              Very disgusting place ... please do not go there .. no professional doctors .. only one doctor coat .. they put ..... PLEASE be careful .. do not make a mistake that I had made .. You would end wasting Money and .. most important your face .
              Aug 13, 2020
              Complaint marked as Resolved 
              Dear Lona D'souza,

              We regret your less than satisfactory experience with Kaya Skin Clinic & sincerely apologize for the same.

              We would not only like to address the same with the clinic however resolve to your complete satisfaction.

              Please revert with your contact number & we will contact you immediately.

              You can also write to us at [protected]@kayaindia.net.

              We will look forward to your response.

              Warm Regards,
              Kaya skin clinic
              You people wanna spoil it more. .

              You spoiled my face in 2 months ...

              N its beenmore than one year .. I am trying to re cover ...
              Horrible ...not at all proper trained docters ...
              Only minting money ..
              Thank you for writing here.
              I was planning to go there wit my spouse. Now I think I would have to inquire more about it.
              I was also planning to go this clinic but I rather go to somewhere else instead.

              Kaya — Pathetic appointment system

              Hi,
              I have a membership with Kaya n their appointment system sucks. After you pay them it's next to impossible to get appointments. I registered on a call plus online but I never got a call for an appointment n their clinic doesn't seem to answer any calls
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