Kfintech Complaints & Reviews

Sir,

I had received an email intimation on June 1, 2022 from ttk.[protected]@kfintech.com informing me that there is an unclaimed/uncashed dividend of Rs.3, 000/- for the F.Y. 2017-18 paid by the company through dividend warrant no. 1817000 against the holding of shares in TTK Prestige Ltd. and that I should furnish certain documents for claiming the same.

Accordingly, I had furnished the required documents by sending an email to KFintech on August 25, 2022 and further reminders were sent on Sept. 1, 2022 and Sept. 12, 2022.

I have not received a word in reply so far and I do not know the fate of my claim to the said dividend till date. My attempts to contact KFintech over toll free no.[protected]non-existent) and landline IVRS nos. available on KFintech website were futile.

Under the circumstances, I request the company through your goodself to remit the aforesaid dividend amount without any further delay.

Thanking you,

C. Sarita
Mobile no. [protected]
email address: [protected]@gmail.com
Depository ID: IN306114
Client ID: 45018348

I purchased infra bond “IDFC FIRST BANK LIMITED - INFRA BOND TRANCHE 2” with Folio number: IDB0290199 in year 2011, which got matured in Jan 2021. Trying to get my money back from kfintech https://www.kfintech.com/. Originally they said, they sent a check to my home address. The tracking via Aviral logistic keep showing “Left Mumbai” for month and it didn’t reach my home. Then Kfintech asked me to provide cancelled check of a bank account, and I provided ICICI one (NRE account – my bad, I will tell you in a while). Now, its two+ months, they keep saying we have successfully deposited the money, and my account didn’t receive it. 30+ follow up, same response. Their all phone numbers are not working at all, so only option to communicate is email. Checked with ICICI and they mentioned that NRE account can’t accept Indian currency (This is why I originally said “my bad”). I keep on explaining this to Kfintech that if NRE account can’t accept Rupees, how come you successfully transferred it.. but again same standard ROBOT response “We have successfully transferred the money to your account, please check with bank.” This is going on for about 3 months now…. With no hope to get my money back ☹ Can you please help? There seems to be many such complaints about Kfintech in social media which they don’t care to address.

Hi,

I had placed request for STP from Debt to Equity fund in both Axis and Nippon India MF in Oct'20. There were 4 STP requests in Axis and 1 in Nippon India. While 2 STP's started in Axis as per Start date confirmed by KFintech via e-mail, other 2 did not. Similarly, in Nippon India, the STP did not begin until almost 2 weeks after the Start confirmed by KFintech.

I have been following up with your Customer care team for more than 1 week now - called numerous times, spent infinite number of hours with your staff and dropped multiple reminders but didn't receive any update from your end.

I have heard all sort of lame excuses from them ranging from system not working, giving false promises about responding back within stipulated time, asking problem statement repeatedly etc

Your staff continues to maintain that whatever happened is the correct and I am tired of explaining the problem statement to them.

I am not sure how efficient are processes at KFintech that my issue remains unattended even after so many days of follow-ups.

The e-mail ref number given to me was 490798.

Regards