Kothari Wheels Complaints & Reviews
Irresponsible, Unprofessional servicing of bike
| Address: Vasant Baug, Vasant Baug Society, Maharshi Nagar, Pune, Maharashtra 411037, India |
Ind Attn:
This is to bring to your notice, my vehicle number MH12KB 2780 was at Kothari Wheels - Pune Satara Road (Vasant Baug, Vasant Baug Society, Maharshi Nagar, Pune, Maharashtra 411037, India) for servicing on 24/03/2021. The Advisor had suggested servicing and replacing the rear brake liner which we agreed to.
After the replacement we found the brake to be hard, brake lever getting stuck when brakes were not getting applied and tyres getting jammed.
On 27th the mechanic installed a spring post which brake lever issue was solved however the tyre was still getting jammed on which the advisor and mechanic said, it would work freely on driving 2-3 kms.
On 29th I had to visit again as brakes were not working well and tires were getting jammed. The other mechanic after inspection informed us the liner of big size was installed as a result of which brakes were not getting applied. As a result of which the drum set got damaged. It was clearly mishandled by your mechanical team which had nothing to speak. But the service advisor said the drum replacement cost has to be borne by the customer and tried covering up for mechanics' mistake.
Company wants its customers to pay for their irresponsible, unprofessional, under aged and unskilled mechanics fault.
Request you to kindly look into it and resolve the issue. I will have to file a complaint in the consumer forum if this is not resolved positively. --
Thanks & Regards,
Dhhanesh Mutha.
This is to bring to your notice, my vehicle number MH12KB 2780 was at Kothari Wheels - Pune Satara Road (Vasant Baug, Vasant Baug Society, Maharshi Nagar, Pune, Maharashtra 411037, India) for servicing on 24/03/2021. The Advisor had suggested servicing and replacing the rear brake liner which we agreed to.
After the replacement we found the brake to be hard, brake lever getting stuck when brakes were not getting applied and tyres getting jammed.
On 27th the mechanic installed a spring post which brake lever issue was solved however the tyre was still getting jammed on which the advisor and mechanic said, it would work freely on driving 2-3 kms.
On 29th I had to visit again as brakes were not working well and tires were getting jammed. The other mechanic after inspection informed us the liner of big size was installed as a result of which brakes were not getting applied. As a result of which the drum set got damaged. It was clearly mishandled by your mechanical team which had nothing to speak. But the service advisor said the drum replacement cost has to be borne by the customer and tried covering up for mechanics' mistake.
Company wants its customers to pay for their irresponsible, unprofessional, under aged and unskilled mechanics fault.
Request you to kindly look into it and resolve the issue. I will have to file a complaint in the consumer forum if this is not resolved positively. --
Thanks & Regards,
Dhhanesh Mutha.
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Servicing Car
| Address: Narayangaon |
I gave my car for servicing at Kothari wheels Narayangaon. It was 2nd free service but they still charged for wheel alignment and AC filter and vent changes. But the Ac gave out odour like before we submitted the car. Charged for full replacement but what they did was just cleaning and fitting it back. Really disappointing.
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unicorn 150 oil leak from engine
| Address: Pune, Maharashtra, 411042 |
| Website: [email protected] |
Model: unicorn 150 bs4
Cust. Name: nagesh pawar
Address:106 guruwar peth pune maharastra
To,
The respected sir,
Honda motorcycle & scooter india pvt ltd
Subject: oil leak from engine problem
Dear sir, i would like to inform to you. My honda unicorn which i purchased on 07/01/2019
Recently my honda unicorn have some engine problem arises. From engine some oil leak and hiting so i went to your authorized dealer kothari wheels which situated at pune, maharastra and they check my honda unicorn bike 4 days and they said no parts available in thier workshop and when the part is received and then they open and repaired full engine but they did not solved my problem
Please sir help me and you solved my problem immediately basis. I hope u solved my problem.. Finally only one sentence……honda bike is my completed dream…i always trust you and your company…
Thank you
Your faithfully,
Nagesh pawar
[protected]
Cust. Name: nagesh pawar
Address:106 guruwar peth pune maharastra
To,
The respected sir,
Honda motorcycle & scooter india pvt ltd
Subject: oil leak from engine problem
Dear sir, i would like to inform to you. My honda unicorn which i purchased on 07/01/2019
Recently my honda unicorn have some engine problem arises. From engine some oil leak and hiting so i went to your authorized dealer kothari wheels which situated at pune, maharastra and they check my honda unicorn bike 4 days and they said no parts available in thier workshop and when the part is received and then they open and repaired full engine but they did not solved my problem
Please sir help me and you solved my problem immediately basis. I hope u solved my problem.. Finally only one sentence……honda bike is my completed dream…i always trust you and your company…
Thank you
Your faithfully,
Nagesh pawar
[protected]
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replaced parts not given
| Address: Pune, Maharashtra, 411015 |
I have given my celirio for accidental damaged in kothari wheels at wadgoan sheri pune.
The insurance company provided approvals for damaged part and parts is been replaced.
Insurance company told to kothari wheel to give old parts to customer.
But still kothari wheels not given me my vehicles old part to me.
I need my vehicles old part which has been replaced under insurance.
The insurance company provided approvals for damaged part and parts is been replaced.
Insurance company told to kothari wheel to give old parts to customer.
But still kothari wheels not given me my vehicles old part to me.
I need my vehicles old part which has been replaced under insurance.
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Poor service for old car exchange
| Address: Pune, Maharashtra |
No proper service as we have paid in full. No we have to follow up for the transfer.
The representative Sanjay dhobale has come to Rto but he don't know anything
Chetan is the proper person.but he is not present
Our whole process is at stand still.
I have 2 rounds to Rto.
Pls cancel my booking and pay my entire amount back
The representative Sanjay dhobale has come to Rto but he don't know anything
Chetan is the proper person.but he is not present
Our whole process is at stand still.
I have 2 rounds to Rto.
Pls cancel my booking and pay my entire amount back
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Complaint against Customer Service
| Address: Pune, Maharashtra, 411014 |
I booked my car today morning for servicing at Kothari Wheels, Viman Nagar. We were told the service charges are Rs.1500, the car got picked up @ 4.00 pm and @ 5.00 pm i got a call from the garage adviser, he stated we will change the all the oils in the car and it will cost you Rs 10, 000 for the service.
I refused to service as it was too high. He plainly said, OK fine then take your car back, I asked him to deliver it as the garage was too far. He asked to pay Rs 200 we refused to pay as it was not our fault. He argued for a while and then said sorry, he then said he does not have a driver to deliver and car will be delivered @ 9:00 or 9:30 pm, we waited and called @ 9:30 pm. He then said the car will come by 11:00 or 11: 30 PM. The adviser was simply taking us for a ride, making fun o[censored]s, just because we refused to pay the pick up and delivery charges. This is absolutely ridiculous and pathetic way of dealing with customers, they are into cheating business.
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wrong commitments
| Address: Pune, Maharashtra |
I got an SMS from kothari wheels on 10 dec 2014 stating that they are offering a free check up camp from 10 to 12 DEC and if there is any top ups then it vl on discounted rate plus vl get an assured gift.
I called up the number then they said that the check up is done at either in chinchwad or at hadapsar center, I said them that I cannot come to both places since it very far as I stay in viman nagar, so they told that they vl consider my case as a special case and vl do checkup at viman nagar
On 11 dec I took my car (swift) and they did the check up when I enquired about the gift that they said that it has to come from hadapsar so I can collect in late evening at around 8 pm. I was not able to go on 11 so went on 12 dec, when I inquired about my gift then they said that they have no such schemes, I was shocked .
Its not the matter of gift but its the matter of trust.
I use to give my car to kothari wheels for servicing and was also planning to a new car from them but now its a big NO.
Aug 14, 2020
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Kothari Wheels not returning my money.
| Address: Pune, Maharashtra |
Had a very very bad experiance at Kothari Wheels I Booked a Maruti Alto CAR with grey color. I payed 5000 Rs as booking amt. I was told the car will be delivered in 2 weeks . But after 1 week I was told that grey Colour is not available and forced to buy Beige(Golden) colour. I requested them to cancel the booking, as I was getting the required colour in other showroom . I fought a long to cancel my booking. At last they cancelled my booking. But I haven't got my money back since last one month. I Requested all my friends not to buy Car from Kothati Wheels . very very BAD behaviour and service.
Very much frustrated customer. Mahesh Pednekar
Aug 14, 2020
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hopeless service
| Address: Pune, Maharashtra |
i bought a honda unicorn from kothari wheels tilak road.I got the delivery of the bike on 10/3/12.But they have not yet done the passing of my bike yet.As i dont have a number to my bike , i cant use my bike since the last 15 days which is highly inconvinient to me.The staff is absolutely hopeless and they do not bother about the customers needs.Every time i ask them to give my bike's number they tell me to come after 2-3 days.This is going on since the the last 15 days.Im fed up of requesting them and making rounds of the showroom again and again.I HOPE THIS COMPLAINT WILL MAKE A DIFFERENCE.
Aug 13, 2020
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Bad service and vehicle starting problem
| Address: Pune, Maharashtra |
I purchased a Honda Activa from Kothari wheels in Feb 2009. The very second day I had starting problem.
I was told that the problem will reduce over time as the usage is increased. Since the engine is new it may be taking some time but with use the vehicle will not give any problems. Over the period I had intermittent problems. But now for the past 6 months I have a terrible time starting the vehicle in the morning when I am in a rush to drop kids to school. I have to use the kick start as it never starts with the battery. At every service appointment I made sure I had complained about the issue but never really got the issue sorted completely. I paid a hefty bill during a paid service in Aug 2011 got the kick gear changed, battery charged etc.Problem still remained. Yesterday I reached a point when I was starting the vehicle as usual with kick and the kick got locked and now I cannot use the vehicle at all. None of the telephone numbers except one out of SIX on the Kothari wheels bill exist. One worked and after 6-7 tries I got through to talk to the service head who promised to collect the vehicle and get fixed. But only turned up to tell me that the workshop was closed and will reopen only a week later when the vehicle will be fixed. I am without my activa and it is a tough time. I am disgusted with the quality of product and also service offered by KOTHARI WHEELS.
I was told that the problem will reduce over time as the usage is increased. Since the engine is new it may be taking some time but with use the vehicle will not give any problems. Over the period I had intermittent problems. But now for the past 6 months I have a terrible time starting the vehicle in the morning when I am in a rush to drop kids to school. I have to use the kick start as it never starts with the battery. At every service appointment I made sure I had complained about the issue but never really got the issue sorted completely. I paid a hefty bill during a paid service in Aug 2011 got the kick gear changed, battery charged etc.Problem still remained. Yesterday I reached a point when I was starting the vehicle as usual with kick and the kick got locked and now I cannot use the vehicle at all. None of the telephone numbers except one out of SIX on the Kothari wheels bill exist. One worked and after 6-7 tries I got through to talk to the service head who promised to collect the vehicle and get fixed. But only turned up to tell me that the workshop was closed and will reopen only a week later when the vehicle will be fixed. I am without my activa and it is a tough time. I am disgusted with the quality of product and also service offered by KOTHARI WHEELS.
Aug 13, 2020
Complaint marked as Resolved Helpful
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Duplicate parts
| Address: Pune, Maharashtra |
Hi Sir
Aug 2010 I purchased Honda Unicorn from Kothari Wheels Pune. When i got my bike their is crack on back mudguard, they gave me very bad service. They change mudguard but old painted duplicate mudguard and replace my toolkit with other bikes papers. Now that that bikes owner contact me and he wants his papers back. But Kothari Wheels are not changing my mudguard and not giving my toolkit back. So Please give me some guidelines please.
Aug 2010 I purchased Honda Unicorn from Kothari Wheels Pune. When i got my bike their is crack on back mudguard, they gave me very bad service. They change mudguard but old painted duplicate mudguard and replace my toolkit with other bikes papers. Now that that bikes owner contact me and he wants his papers back. But Kothari Wheels are not changing my mudguard and not giving my toolkit back. So Please give me some guidelines please.
Aug 13, 2020
Complaint marked as Resolved View replies
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Pathetic Post Sale Services
| Address: Pune, Maharashtra |
Kothari Wheels have the worse Service Stations with managements running with utmost chaos.
My first service of Dzire was due for x date, and after my following up everyday and shouting at their staff for one entire week, I get a call from some Vinod guy, telling me that he will look into it and resolve it ASAP.
Two weeks went by, and still no service. I am supposed to get Pick and Drop service, and they kept insisting every single time to give the car by myself! I insisted on using the facility promised during Sales, but in return what I got was waiting and talking to some uneducated staff of theirs.
Finally, I gave up and got my car serviced from a different Maruti Dealer!
Please beware of Kothari Wheels. Better to go through some other dealer for purchasing your car!
My first service of Dzire was due for x date, and after my following up everyday and shouting at their staff for one entire week, I get a call from some Vinod guy, telling me that he will look into it and resolve it ASAP.
Two weeks went by, and still no service. I am supposed to get Pick and Drop service, and they kept insisting every single time to give the car by myself! I insisted on using the facility promised during Sales, but in return what I got was waiting and talking to some uneducated staff of theirs.
Finally, I gave up and got my car serviced from a different Maruti Dealer!
Please beware of Kothari Wheels. Better to go through some other dealer for purchasing your car!
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I have a maruti Zen Lx model and i gave it in Kothari Wheels for servicing and spoke to an executive Mohan. Despite it was a free servicing they still charged me 3500/- and the next day the car was not starting. I call them and they said i need pay extra if they check again. I got very angry and shouted on them very badly. They accepted to check the car and then after checking they said that the battery needs to be replaced and it will cost around 6000/-. I checked the price of the battery in another shops and the same battery was for 3200/-. i gave my car to a local mechanic and he charged the battery for few hours and its working find now.
it was only a matter of charging the batter which they did not check in servicing and not even later.
I request all of the readers not to go to Kothari Wheels Hadapsar.
Regards,
Radha Kamireddy
[protected]@gmail.com
it was only a matter of charging the batter which they did not check in servicing and not even later.
I request all of the readers not to go to Kothari Wheels Hadapsar.
Regards,
Radha Kamireddy
[protected]@gmail.com
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Vehicle Registration
| Address: Pune, Maharashtra |
Hello Sir/Madam,
I am working at Tech Mahindra Ltd, Pune from the last 4 years.
I am basically from Orissa state. Here I am staying at Old-Sangvi with valid registered Rent agreement with my owner.
I have booked a two wheeler ( Honda Activa) at Kothari wheels Pune. Now I am facing problem from the dealer that for
registration of the vehicle I have to submit various documents.
I have already submitted the below documents as required:
1) Registered Rent agreement.
2) Passport details with Xerox copy.
3) PAN card.
4) Company letter.
5) Election commission ID card.
I hope as per the RTO registration rule I have submitted the entire required documents.
Could you let me know whether I have to submit any other documents for the vehicle registration and the reason for
Submitting the said documents’.
Thanks and Regards.
Rebatikant Senapati.
Ph: [protected]
I am working at Tech Mahindra Ltd, Pune from the last 4 years.
I am basically from Orissa state. Here I am staying at Old-Sangvi with valid registered Rent agreement with my owner.
I have booked a two wheeler ( Honda Activa) at Kothari wheels Pune. Now I am facing problem from the dealer that for
registration of the vehicle I have to submit various documents.
I have already submitted the below documents as required:
1) Registered Rent agreement.
2) Passport details with Xerox copy.
3) PAN card.
4) Company letter.
5) Election commission ID card.
I hope as per the RTO registration rule I have submitted the entire required documents.
Could you let me know whether I have to submit any other documents for the vehicle registration and the reason for
Submitting the said documents’.
Thanks and Regards.
Rebatikant Senapati.
Ph: [protected]
Aug 13, 2020
Complaint marked as Resolved View replies
I have a maruti Zen Lx model and i gave it in Kothari Wheels for servicing and spoke to an executive Mohan. Despite it was a free servicing they still charged me 3500/- and the next day the car was not starting. I call them and they said i need pay extra if they check again. I got very angry and shouted on them very badly. They accepted to check the car and then after checking they said that the battery needs to be replaced and it will cost around 6000/-. I checked the price of the battery in another shops and the same battery was for 3200/-. i gave my car to a local mechanic and he charged the battery for few hours and its working find now.
it was only a matter of charging the batter which they did not check in servicing and not even later.
I request all of the readers not to go to Kothari Wheels Hadapsar.
Regards,
Radha Kamireddy
[protected]@gmail.com
it was only a matter of charging the batter which they did not check in servicing and not even later.
I request all of the readers not to go to Kothari Wheels Hadapsar.
Regards,
Radha Kamireddy
[protected]@gmail.com
Beware of Kothari Wheels Tilak Road show room
The same issue has been faced recently by many customers at Tilak Road Swargate Pune showroom. The employees are taking money for registration and later on everyone is pointing towards Mr Deshmukh( who is manager at the same branch). T
The other employees statrted shouting like anything and later on not able to take ownership of the money taken for the registration. Everyday we were calling and visiting many times to the office but they are not at all listening infact they are saying if you publish anything you will be in trouble.
Advice: Don't even visit the brach for cross checking the price. Even if cost is more you can purchase vehical outside.
The same issue has been faced recently by many customers at Tilak Road Swargate Pune showroom. The employees are taking money for registration and later on everyone is pointing towards Mr Deshmukh( who is manager at the same branch). T
The other employees statrted shouting like anything and later on not able to take ownership of the money taken for the registration. Everyday we were calling and visiting many times to the office but they are not at all listening infact they are saying if you publish anything you will be in trouble.
Advice: Don't even visit the brach for cross checking the price. Even if cost is more you can purchase vehical outside.
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Bad Service
I am Maruti WagonR owner. I bought this car in Sept. 2007 from Kothari Wheels, Pune. I have bunch of complaints against this dealer.
Complaint No. 1: The Dealer promised us to give us the Registration Certificate (RC) within 8 working days after delivery. But he delivered us after 15 days after rigorous follow-up.
Complaint No. 2: After 2nd servicing of a car in March 2008 we faced a very big problem that car has a starting trouble in the morning. Whenever we call the dealer, he simply sends a serviceman who repairs the car on the spot. But the problem isn't solved permanently. We face it again after some 4-6 weeks. Then again we call the dealer. He just sends the serviceman and this chain remains the same.
The problem is not resolved permanently. When the free services were over, the dealer charged us few bucks to solve this problem. My complaint is the dealer is not able to resolve this issue permanently.
Complain No. 3: The car met with a very small accident in Janury 09, due which the door at the driver side damaged completely. We had to replace the complete door with the new one. The dealer gave us the car back after replacing the door, but here too it was not fitted properly. When we washed the car the water went inside from the driver's side. Again we need to take the car the workshop for repairs.
I hope the morning starting trouble will be resoved once and for all. We face a lot of inconvenience to reach the office in the morning when the car doesn't respond.
Complaint No. 1: The Dealer promised us to give us the Registration Certificate (RC) within 8 working days after delivery. But he delivered us after 15 days after rigorous follow-up.
Complaint No. 2: After 2nd servicing of a car in March 2008 we faced a very big problem that car has a starting trouble in the morning. Whenever we call the dealer, he simply sends a serviceman who repairs the car on the spot. But the problem isn't solved permanently. We face it again after some 4-6 weeks. Then again we call the dealer. He just sends the serviceman and this chain remains the same.
The problem is not resolved permanently. When the free services were over, the dealer charged us few bucks to solve this problem. My complaint is the dealer is not able to resolve this issue permanently.
Complain No. 3: The car met with a very small accident in Janury 09, due which the door at the driver side damaged completely. We had to replace the complete door with the new one. The dealer gave us the car back after replacing the door, but here too it was not fitted properly. When we washed the car the water went inside from the driver's side. Again we need to take the car the workshop for repairs.
I hope the morning starting trouble will be resoved once and for all. We face a lot of inconvenience to reach the office in the morning when the car doesn't respond.
Aug 14, 2020
Complaint marked as Resolved View replies
I purchased Honda Dio vehicle in the month of April 14th, veh no-MH-14 BU 3324.Till today i didn't received R.C.Book for the same.While purchasing dealer commited to give R.C within 10 days.But today 40 days past i didn't received the same.
Regards,
ARVIND
[protected]
Regards,
ARVIND
[protected]
I agree and have been a witness to the lackadaisical attitude of Kothari Wheels. Even I own a WagonR which was repaired twice for its fan-belt breakage by Kothari wheels within a span of 5000 Kms. However, the technician was still not inclined to solve the problem permanently. Finally, after lot of arguments, he agreed to open up the whole assembly and check for any cracks on the pulley (that holds the belt) which could be a possible (?) cause of the issue. I couldn't buy that argument and asked him to simply tighten the belt - and that worked out! It's been over 5000Kms now and the belt does not show any sign (or sound) of nearing breakage.
So to conclude, a problem that could be easily fixed by Kothari wheels by tightening (costing 5 minutes and no charge) was tried to be sold as an internal problem to me even after them replacing the belt twice.
On another occassion, the billing guy was reluctant to accept my Maruti Citibank Autocard for a servicing bill of Rs3500 by asking me for further details like PAN Number etc. I don't know any place in this world, where PAN number is required to pay something by credit-card. Weird - but that's Kothari Wheels for you. I'd rather run my machine without any servicing instead of going to them for servicing another time!
So to conclude, a problem that could be easily fixed by Kothari wheels by tightening (costing 5 minutes and no charge) was tried to be sold as an internal problem to me even after them replacing the belt twice.
On another occassion, the billing guy was reluctant to accept my Maruti Citibank Autocard for a servicing bill of Rs3500 by asking me for further details like PAN Number etc. I don't know any place in this world, where PAN number is required to pay something by credit-card. Weird - but that's Kothari Wheels for you. I'd rather run my machine without any servicing instead of going to them for servicing another time!
Hi,
Hi,
I had given my Honda Activa for servicing on 17.07.09 at Wakdewadi – Kothari Wheels showroom.
I had already informed the person that please check, battery, horn, kick, as I was facing severe problem. I was assured that it will taken care of.
I got call from the servicing dept at around 3.00pm asking me to collect my vehicle as the servicing was done.
When I went to collect my vehicle at 6.30pm, I paid Rs.830 for the servicing. However when I tried to start my vehicle, I could not start the same.
I again informed the supervisor and asked to check, after which I was told that during my servicing my battery was not charged hence the problem arised. My question is why was this not checked, when I had informed about the same in the morning?????????????????
After lot of argument I was given a stand-by battery for my vehicle, which was again a failure. I had to take a rik to go home, for which I spent Rs.50.
Who is responsible for this????????? After making a bill of Rs.830, why was the battery not charged?????????
My Vehicle number is MH-12DU – 8916
Colour - Black
My Bill no. is 4036
Job card number is 4258
Battery number is NML6-072075
Hoping some action on this.
Regards,
Harini
Hi,
I had given my Honda Activa for servicing on 17.07.09 at Wakdewadi – Kothari Wheels showroom.
I had already informed the person that please check, battery, horn, kick, as I was facing severe problem. I was assured that it will taken care of.
I got call from the servicing dept at around 3.00pm asking me to collect my vehicle as the servicing was done.
When I went to collect my vehicle at 6.30pm, I paid Rs.830 for the servicing. However when I tried to start my vehicle, I could not start the same.
I again informed the supervisor and asked to check, after which I was told that during my servicing my battery was not charged hence the problem arised. My question is why was this not checked, when I had informed about the same in the morning?????????????????
After lot of argument I was given a stand-by battery for my vehicle, which was again a failure. I had to take a rik to go home, for which I spent Rs.50.
Who is responsible for this????????? After making a bill of Rs.830, why was the battery not charged?????????
My Vehicle number is MH-12DU – 8916
Colour - Black
My Bill no. is 4036
Job card number is 4258
Battery number is NML6-072075
Hoping some action on this.
Regards,
Harini
No respect for customers.
I recently purchased Honda Aviator Black colour from Kothari Wheels Wakdewadi Showroom.
The people working there are hopelessly hopeless; they are taking everything for granted. They are not giving any respect to customers query. They are least bothered about customers. They are still in business only because of superior HONDA Products. Just because HONDA Product’s are selling, people working at Kothari Wheel are thinking themselves as Good. Most of their sales & service people are chewing gutka while working. I hope that they start respecting their customers; otherwise Consequences will be seen sooner rather than later.
I can go On & On about their careless, service less attitude. I sincerely hope Honda takes some action against them, because ultimately HONDA’s brand image that is getting affected. I will never in my lifetime buy any HONDA products especially from Kothari Wheels.
Aditya A
[protected]
I recently purchased Honda Aviator Black colour from Kothari Wheels Wakdewadi Showroom.
The people working there are hopelessly hopeless; they are taking everything for granted. They are not giving any respect to customers query. They are least bothered about customers. They are still in business only because of superior HONDA Products. Just because HONDA Product’s are selling, people working at Kothari Wheel are thinking themselves as Good. Most of their sales & service people are chewing gutka while working. I hope that they start respecting their customers; otherwise Consequences will be seen sooner rather than later.
I can go On & On about their careless, service less attitude. I sincerely hope Honda takes some action against them, because ultimately HONDA’s brand image that is getting affected. I will never in my lifetime buy any HONDA products especially from Kothari Wheels.
Aditya A
[protected]
I have been the customer of Maruti Kothari. I have purchased WaganR in July 2007, i admired their promt and quick service, everything was delivered as commited with professional attitude. I regularly visit Maruti Kothari Workshop at Pune for Servicing my car, people are very friendly, helpful there, they have got expert advisers, I have recommanded many of my friends to go there for servicing.
Once my car was dashed by truck from behind, back door was pushed inside and was broken. Maruti workshop guys replaced it without any defect.
I just cant believe that, such a good automobile performer is getting accused in this way (I am sorry, but i dont believe it). Guys, believe me Maruti Kothari is quite professional and one of the best place to purchase/repair/service your car. They really believe in maintaining good relationship with customers, and they live up to their words what they commit.
Regards,
Vijay
[protected]@gmail.com
Once my car was dashed by truck from behind, back door was pushed inside and was broken. Maruti workshop guys replaced it without any defect.
I just cant believe that, such a good automobile performer is getting accused in this way (I am sorry, but i dont believe it). Guys, believe me Maruti Kothari is quite professional and one of the best place to purchase/repair/service your car. They really believe in maintaining good relationship with customers, and they live up to their words what they commit.
Regards,
Vijay
[protected]@gmail.com
Kothari Wheels, Maruti Showroom at Viman Nagar Sucks I tell you. I have purchased my Wagon R in Nov. 07 and everything was fine till I get the delivery. Everyone was friendly and what not in this world. Once I got the car, believe me, table turned around... I was kinda feeling, no more welcomed. In first servicing itself, these guys stole the Toolkit off my car. My only fault in this situation was that I was in office and I didn't had time so I had asked the showroom guys to pickup the car from my home. Well, here I am slapped with loss of toolkit.
How could these so called professional people do this?!? I have had been continuously pursuing them for this toolkit and yet I am just getting answers that we are looking into this and we will surely provide you another set. But nothing yet and I don't think I would ever get it.
In fact, everyone I interacted with at showroom while this purchase had left the job.( No wonder !) and now when I walk into showroom (only twice I went because of their reluctant to attend attitude), I get "stranger coming in" look and everyone passes by but no one cares to ask what's the issue or purpose of my visit.
Oh n BTW, DO NOT EVER PURCHASE ANY ACCESSORIES FROM THIS SHOWROOM.. They are cheat... Leather Car covers I purchased, started peeling of its upper layer in just couple of months... Audio System, no longer plays the standard branded CD's, speaker covers started coming off their place.. Guys, these people are lame and cheats...
Sandip
[protected]
How could these so called professional people do this?!? I have had been continuously pursuing them for this toolkit and yet I am just getting answers that we are looking into this and we will surely provide you another set. But nothing yet and I don't think I would ever get it.
In fact, everyone I interacted with at showroom while this purchase had left the job.( No wonder !) and now when I walk into showroom (only twice I went because of their reluctant to attend attitude), I get "stranger coming in" look and everyone passes by but no one cares to ask what's the issue or purpose of my visit.
Oh n BTW, DO NOT EVER PURCHASE ANY ACCESSORIES FROM THIS SHOWROOM.. They are cheat... Leather Car covers I purchased, started peeling of its upper layer in just couple of months... Audio System, no longer plays the standard branded CD's, speaker covers started coming off their place.. Guys, these people are lame and cheats...
Sandip
[protected]
I am also having similar kind of experiences as discribed by some of the fellow above.
During my first 3 free servicing none of my issues get resolved.One of the major issue was whenever i press the pass switch my battery fuse use to defuse.So before the last free servicing i just surf around and logged the complaint to Honda (Below is the link provided)
http://www.honda2wheelersindia.com/contact.asp
I message them my complaint and it worked .within a 24 hours i got call from Honda Customer Service then from Kothori Wheels and one conference call in whichme, Honda executive and Kothari Manager were in call.When i reach with my bike there i told them that i had logged the complaint and all story.In that servicing they looked into it personally and some of my issues (Not All )got resolved.
Still I Must say they are not at all good.They should seriously look into it.
SAM
During my first 3 free servicing none of my issues get resolved.One of the major issue was whenever i press the pass switch my battery fuse use to defuse.So before the last free servicing i just surf around and logged the complaint to Honda (Below is the link provided)
http://www.honda2wheelersindia.com/contact.asp
I message them my complaint and it worked .within a 24 hours i got call from Honda Customer Service then from Kothori Wheels and one conference call in whichme, Honda executive and Kothari Manager were in call.When i reach with my bike there i told them that i had logged the complaint and all story.In that servicing they looked into it personally and some of my issues (Not All )got resolved.
Still I Must say they are not at all good.They should seriously look into it.
SAM
Hi, I have purchased Maruti Alto K10 (VXI) in January-2011 from Kothri wheels Viman nagar pune. I have had same experience with me as told by some of fellow above. After purchase the car they have never friendly experience either from service or sales departments. I am new user of car. I mostly run the car in weekends so my monthly run is very less around 500-700 Kms. As of now my car has run 4300 Km (as of today 26Aug2011). Its giving around 18 Kms of avg milege in city and highways. But company promises to give at least 20 or even more after serviceing. Stll I believe this is good milege. Bascially for servicing, the criteria is Kms or time spent whichever is earlier. So as per my KMs run, time spent criteria is true.
As of today as per time spent I have done two free servicing. Both the times I used pick-n-drop facility provided by servicing center and car returned to me in two days each time. Both servicing done in Hadapsar service center.
1ST service i think was quite ok but was upto the mark, that was carried out in Feb-2011. As I was new user of car so could not understand exactly what they really did. When car returned there was yello challan in which tasks are metioned what they did. So I simply beleived.
While in the 2nd servicing (July2011), I got some idea and prepared checklist (points) myself and given to them. I told them please include my points with your general servcing, they agrred upto this. One of my main point was servicing of tyre. Actually one of my car tyre (front left) got punchred few days back from inner side, not in the middle. As car has tubeless tyres and punctre is from inner side. I showed this problem with outside venders, he tried to repair it but erytime I filled the air upto 40 points it went down to 5-10 points. It means tyre has still got not repaired and I am running the car without any back-up of extra tyre, that is a serious risk. That time only, outside vender told me to repair with servicing center.
Finally I told service center to repair it. I expained my problem to them. Service center guys areed as well. But when they returned the car they have not repaired the tyre. They simply lied the commitment and done nothing towards tyres. So I suspect what other servicing they have done. I don't want simply polishing or washing the car. Car should be proper serviced. When I asked later what you did on tyres they start arguing.
If any body has any idea on this how to resolve above problem or how can I highlight this problem into right foram please let me know ASAP
Very-2 thanks in advance !
Pankaj Mahajan @ Pune
email: [protected]@yahoo.com
Mobile no: [protected]
As of today as per time spent I have done two free servicing. Both the times I used pick-n-drop facility provided by servicing center and car returned to me in two days each time. Both servicing done in Hadapsar service center.
1ST service i think was quite ok but was upto the mark, that was carried out in Feb-2011. As I was new user of car so could not understand exactly what they really did. When car returned there was yello challan in which tasks are metioned what they did. So I simply beleived.
While in the 2nd servicing (July2011), I got some idea and prepared checklist (points) myself and given to them. I told them please include my points with your general servcing, they agrred upto this. One of my main point was servicing of tyre. Actually one of my car tyre (front left) got punchred few days back from inner side, not in the middle. As car has tubeless tyres and punctre is from inner side. I showed this problem with outside venders, he tried to repair it but erytime I filled the air upto 40 points it went down to 5-10 points. It means tyre has still got not repaired and I am running the car without any back-up of extra tyre, that is a serious risk. That time only, outside vender told me to repair with servicing center.
Finally I told service center to repair it. I expained my problem to them. Service center guys areed as well. But when they returned the car they have not repaired the tyre. They simply lied the commitment and done nothing towards tyres. So I suspect what other servicing they have done. I don't want simply polishing or washing the car. Car should be proper serviced. When I asked later what you did on tyres they start arguing.
If any body has any idea on this how to resolve above problem or how can I highlight this problem into right foram please let me know ASAP
Very-2 thanks in advance !
Pankaj Mahajan @ Pune
email: [protected]@yahoo.com
Mobile no: [protected]
KOTHARI WHEELS - VERY BAD SERVICE and DEALER
Please dont purchase any car or accessories from Kothari wheels instead you can go for Sai servicing, I heard they are good as compare Kothari's.
As of now, nobody from the service center contacted me to resolve my above proble. If anyboday reading this article and having some idea please do guide me.
Very-2 thanks in advance !
Pankaj Mahajan @ Pune
email: [protected]@yahoo.com
Mobile no: [protected]
Please dont purchase any car or accessories from Kothari wheels instead you can go for Sai servicing, I heard they are good as compare Kothari's.
As of now, nobody from the service center contacted me to resolve my above proble. If anyboday reading this article and having some idea please do guide me.
Very-2 thanks in advance !
Pankaj Mahajan @ Pune
email: [protected]@yahoo.com
Mobile no: [protected]
Dear All,
I had a very bad experience at Maruti Show Room, Viman Nagar, Pune. I visited the center for second free servicing of my Swift Desire. The attitude of the employee was too rude and didn't care whether you want to give your car for servicing or not. I have to pay Rs. 1000. (for free servicing). Is there anybody listening at Maruti or Kothari?
Plz. make your center in order and spend some money on training of these rude employees.
I had a very bad experience at Maruti Show Room, Viman Nagar, Pune. I visited the center for second free servicing of my Swift Desire. The attitude of the employee was too rude and didn't care whether you want to give your car for servicing or not. I have to pay Rs. 1000. (for free servicing). Is there anybody listening at Maruti or Kothari?
Plz. make your center in order and spend some money on training of these rude employees.
Kothari Wheels — Cheating in servicing bill
Total Cheat! ..We did new activa servicing here for our new activa and they cheated us for 800 Rs fake item bills, my wife being in hurry didnt not pay attention and they exploited the situation ....shame on those ...and no one picks up a phone when tried to call. Worst
I have a maruti Zen Lx model and i gave it in Kothari Wheels for servicing and spoke to an executive Mohan. Despite it was a free servicing they still charged me 3500/- and the next day the car was not starting. I call them and they said i need pay extra if they check again. I got very angry and shouted on them very badly. They accepted to check the car and then after checking they said that the battery needs to be replaced and it will cost around 6000/-. I checked the price of the battery in another shops and the same battery was for 3200/-. i gave my car to a local mechanic and he charged the battery for few hours and its working find now.
it was only a matter of charging the batter which they did not check in servicing and not even later.
I request all of the readers not to go to Kothari Wheels Hadapsar.
Regards,
Radha Kamireddy
[protected]@gmail.com
I have a maruti Zen Lx model and i gave it in Kothari Wheels for servicing and spoke to an executive Mohan. Despite it was a free servicing they still charged me 3500/- and the next day the car was not starting. I call them and they said i need pay extra if they check again. I got very angry and shouted on them very badly. They accepted to check the car and then after checking they said that the battery needs to be replaced and it will cost around 6000/-. I checked the price of the battery in another shops and the same battery was for 3200/-. i gave my car to a local mechanic and he charged the battery for few hours and its working find now.
it was only a matter of charging the batter which they did not check in servicing and not even later.
I request all of the readers not to go to Kothari Wheels Hadapsar.
Regards,
Radha Kamireddy
[protected]@gmail.com
Kothari Wheels cheat people. I have experienced very poor service and also my car was damaged by them and minimal repairs done on it.
hi
my name is ajay bhandare
I purchase as school van Kothari wheels viman nager school van purchase on cash payment so by mistake of Kothari wheels staff on RC BOOK&PERMIT there is HP of Mahindra and Mahindra finances kothari wheels is so bad service my van no MH12KQ2899
a.[protected]@gmail.com
my name is ajay bhandare
I purchase as school van Kothari wheels viman nager school van purchase on cash payment so by mistake of Kothari wheels staff on RC BOOK&PERMIT there is HP of Mahindra and Mahindra finances kothari wheels is so bad service my van no MH12KQ2899
a.[protected]@gmail.com
Kothari Wheels cheat people
Terrible experience..made a big mistake giving them my bike for servicing. Not only did they take a whole week to service a 125 cc Honda Activa, they released it to me only once I screamed at the staff. Bad management. They sold me a bike battery which is seemingly faulty (even though warranty was provided). One year later, the battery needs replacement. A complete and utter waste of time and money. Will never recommend it to anyone. Thumbs down!
hi, i purchased maruti alto800 in dec 2013 from viman nagar branch
from that day i face problem while changing gear which i show to akurdi branch till now 2016 the problem is not yet solved every time they giving suarity of that.
staff is arrogant & reluctant. poor communicative. Akurdi branch
forcing to do this and that while servicing if we denies they get more arrogant.
too expensive.
from that day i face problem while changing gear which i show to akurdi branch till now 2016 the problem is not yet solved every time they giving suarity of that.
staff is arrogant & reluctant. poor communicative. Akurdi branch
forcing to do this and that while servicing if we denies they get more arrogant.
too expensive.
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I always give activa for servicing to Kothari Wheels, 4 Saffire Park, OPP Shoppers Stop, Bombay Pune Road, Wakadewadi, Pune- 411005. They dont have activa parts availabe with them like fuel indicating, Air filter and other spares. To the get activa serviced you have to do the booking one/ two weeks before and even after servicing for 2 days you will feel activa is seriviced.Are any there any serivces centers in Pune who do the best job and how we as customer will come to know that the servicing is done properly?