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Mama Earth Complaints & Reviews

T
tanayjain2101
from Mumbai, Maharashtra
Jun 14, 2023
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Sending expiry goods not ready to exchange

Address:Honasa Consumer Pvt Ltd , 4th floor ,BLM Tower,Plot No- 63 ,Sector No- 44,Gurugram,Harayan,India-122003
Website:mamaearth.in

The issue 1st occured when i placed a order with mamaearth on their official website on date 28th march when i received the product out all the product 1 product which was almond beard oil was delivered expired then after raising a complain the product was taken back for exchange and when the exchanged product was sent again expired product was delivered then again after complaning they mamaearth excecutive suggested to return the product...
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M
Mayankp7
Aug 3, 2022
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Data privacy breach

I purchased a product from mama earth application. Today on 3rd aug 2022 i received a call from a lady who had all my order details and my name, address, phone number. She told me that I am lucky winner and mama earth will send me gift in order to have that gift i have to shop for 5000rs from mama earth and then asked me to transfer 5000rs in account number. Obviously it's a scam. I want to raise a complaint against mama earth company for...
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S
sandeep494
from Hyderabad, Andhra Pradesh
Jul 23, 2022
Jul 28, 2022
This thread was updated on Jul 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing Products in Order

Address:Gurgaon
Website:mamaearth.in

Order ID: [protected]

One product worth Rs 349 is missing from the delivered Order. Upton Hand Cream.

There isnt a process to check what products are packed?

Request you to please deliver the missing product....
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Munira shaks
from khargone, Madhya Pradesh
Jun 27, 2022
Aug 3, 2022
This thread was updated on Aug 3, 2022
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Fraud

Website:Mama earth

I had recieved a call on Saturday by mama earth after i had recieved my ubtan face wash that i was one of the lucky 5 winners to recieve a gift from mama earth and told me the terms and conditions to do so and asked me to buy products worth 5000 and i will get 2000 ra cashback within 24 hours and then gave me a choice out of five things to choose from as a gift and i chose an Lg refrigerator and they later asked me to just pay for GST which...
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Website:www.mamaearth.com

I have buy facewash for the daily use, but after the use of some days I noticed my skin getting dull and damaged.
Same with the dark Circle cream, I have use it for my light circles but cream make it darker. It's working in opposite way.
Totally useless product.
What they promised doesn't delivered and also created issue with damaging user skin...
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R
Rakhiii_Dasss
May 11, 2022
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Refund not received

Website:Mamaearth.in

First of all I ordered some items from mamaearth application and some time after I cancelled my order due to some reason. It was my prepaid order. Mamaearth sent me message that refund is done but I have not recieve my refund.
Order id: [protected]...
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M
Monika bisht88
Apr 16, 2022
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Product not received yet, ordered on 8 April

Website:mamaearth.in

I ordered 3 products from Mama earth on 8 April. My order id is #[protected]. It was an prepaid order and was supposed to be delivered on 12 April. Its been 5 more days from the delivery date. I haven't received my order yet. I have ordered shampoo, oil and face wash these all are essential items anyone would want these kind of items to be delivered on time.
I tried to call on their customer care number but either its busy or they...
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A
anuradha985
from faridabad, Haryana
Jan 18, 2022
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Product not received

Address:gurgaon
Website:[email protected]

Anuradha this side, i placed a order on mama earth app, order placed on 8thjan2022, but still i have not received and which tracking id mentioned thats not showing any update, please help me out asap seriously i am very disappointed as a 10 days are passed but no any outcome by you side...
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Website:mamaearth.in

I have started using mamaearth products a while ago and is very upset with the quality. Due to the already mentioned warning about allergies I even did a patch test, looks like the product is actually bad to the skin and there's no reason of allergies existing. My face clearly never had severe acne before using mama earth products. I regret buying all those products, I wonder how can natural products affect skin this much. I need my refund...
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K
karanrk
Dec 20, 2021
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Wrong Product

Address:Rajgarh Dhar MP, 14/40, Dalpura Marg, Rajgarh, Dhar, MP
Website:mamaearth.in

Mama Earth PVT LTD Company Selling Wrong Product Completely. Please Replace My Product Or Refund Asap....
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N
Nagmasshkk
Jul 10, 2021
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Onion shampoo

Address:Bandivali hill road jogeshwari west, Ee heights a wing 503
Website:Mama earth

I started using mama earth onion shampoo for reducing hairfall but instead of reducing hairfall it started increasing it makes my hair sticky and tuff to comb I hate this product 😡😡😡 worst product ever used...
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F
Fakhruddin Mohammad
May 28, 2021
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Refund not received even after 17 days

Website:www.mamaearth.in

I ordered some items from the mobile application and prepaid the order using credit card but they cancelled it giving me the reason that they had to because of covid restrictions even though i got another product the before day. They told that refund will be done within 7-10 days but there is no further update about that and I didn't receive any refund or any response from the customer support. I regret prepaid transaction for this....
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