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Mamaearth Complaints & Reviews

Hello there

My contact number is on dnd activated but i still receiving promotional sms and email from mamaearth even telling them 100 times not to call or sms me but they always take 4-5 days then stops sending sms me for 3-4 days then again they sending sms...
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Srinivas Yarram
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Anti hair loss kit

Address:11-23-2347/7,Kalyani nagar,Deshaipet road,warangal urban ,Telangana-506002

I ordered this product on 19/08/2020
And paid full amount at the time of booking
But the company was not delivered this product and they shipped only free face cream
Ordered no -1808578
Worth of ordered-849/- rupees
Amount paid through credit card RBL...
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Nikita Singh Nikki
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Shampoo

My self Nikhita Singh
I hve been using your products and its a lot very helpful for my skin dats why i search thoroughly and visit many sites for cross checking evn i c a lot of vloggers has appreciated this plus its plastic +, n dats why i orderd product like Mama earth ubtan face wash, serum etc . Meanwhile i thought of my hair so i ordered shampoo but what i got is totally opposite i think u should be very carefully while you are...
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Ordered a products directly from their website but it's keep getting delayed order no [protected] when contacted customer care number lady were very rude (Name: Ritu) and did not interested in giving solution. Saying once delivered just return it....
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My order was not delivered its been many days i ordered...
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A
Ayushi Vashisht
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Not getting my refund

Address:1/10289,west gorkah park, shahdara-110032
Website:Mamaearth

I ordered a day and night cream combo from mamaearth on 23rd may but my refund is still not processed. I mailed them about this but i didn't get any reply and even their customer helpline number is not working...
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R
Reeti Lamba Watta
from Patna, Bihar
Jan 13, 2022
This thread was updated on Jan 13, 2022
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Order not received late by 5 days.

I have not rec my order. The delivery partner is v poor. They donot contact and everyday specify some or other reason in msg for not delivering. Plz deliver my order or i shall complanit against the delivery partner consumer court....
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Address:c/o emiza supply chain harihar corporation near gajanan petrol,pump mankoli naka 739/9,10 building no E-11 gala n0 08 to 14 dapode
Website:mamaearth.in

I ordered anti hair fall kit for complete hair care and i received it on 21st may 2020. After use of "happy heads shanmpoo" i found that product is fault which contains some sticky grease content which has damaged my hair completely. I would request you to please replace this shampoo and get me new one and of different type "mamaearth onion shampoo"

Product id=[protected]invoice no=bhi[protected]

Request...
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Pavithra Ranganath
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order not delivered

Hi,

My order id is [protected]. I placed an order for mamaearth face wash from it’s official website . Today I got a message as order delivered, but I haven’t received any . Please help.
I tried calling, mailing, but no response . Please do the needful.
Thanks...
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Sneha Rajbandram
from Pune, Maharashtra
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baby essentials hamper kit mamaearth

Address:Thane, Maharashtra, 400607

I am raising a complaint against the website mamaearth.in

I had ordered a baby essential kit from this website. They delivered incomplete products (Waterproof bag is missing). I immediately asked for a return, gave them all the required details but return was not placed.

When i drop a mail on [protected]@mamaearth.in a new issue is created, but they close the ticket after few days without any update

Then...
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saurabhmaverick
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order not received even after 15 days

Address:Ghaziabad, Uttar Pradesh, 201012

Order number #900875

I have placed an order with you on 26th aug and initially the estimated delivery date was shown on your website as 30th aug... And since then every day the counter gets increased by 1 day.

I called up your customer care number no 4th sept after waiting for some extra days considering there might be technical/logistic issues. The gentlemen over the phone confirmed that order will be delivered...
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Ganesh Danier
from Ingraj Bazar, West Bengal
Oct 6, 2021
This thread was updated on Oct 6, 2021
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product not delivered

Address:Jamnagar, Gujarat
Website:www.mamaearth.in

Order no. - 682177
Dated-14 july 2019
Website : mamaearth.in
Whenever i track my order with everyday its showing late by every 2days.. As on today it is showing 9days late. I had paid in advance for my product via card payment. Now i really disappoint with the service. They don't even respond. I want to cancle my order but there isn't an option, i want refund...
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A
Aleem Music
from Thrissur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order placed on march 31 still not delivered and no response from seller!

Address:400060
Website:mamaearth.in

Order #419747 was placed on march 31, 2019

Order placed on march 31 still not delivered & no response from seller!

This company not sent my order already 26 days passed, wen i contact them always they say you order was sent successfully but not delivered till now!

Immediately deliver the product on priority!

I inform for the inconvenience caused initiate sever action on this company...
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G
GudsKaur
from Kolkata, West Bengal
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hair and beauty products

Address:Gurgaon, Haryana
Website:mamaearth.in

I ordered mamaearth's hair mask, hair oil and shampoo online (Found them on instagram) when i opened the parcel, the products had extremely worn out look, with its label sticker faded and spoiled. There was a lot of dirt on and inside the packing of the product and the hair oil packing was open. They came in such bad condition that i immediately took pictures and sent to mamaearth's email id with my complaint. I received the parcel on 26.02.2019....
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