Merlin Group
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Merlin Group Complaints & Reviews

F
facilitymanager
from Kolkata, West Bengal
Apr 3, 2022
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Address: 209 PICNIC GARDEN ROAD
Website: google

Dear sir,
I would like to inform you that I have logged a complaint about the break down of Otis lift over phone to the service department on dated 02.04.2022 near about the time of 5.30 pm and they have replied that the job will be completed by the same day or by early morning of the next day. Now the matter is the service has not provided till now as well as when i have called to service man regarding the job but no response was gotten, even when i called to the another person Mr. Avijit sengupta( mob-[protected]) to report regarding the matter but unfortunately he was reacted me which was really unaccepted from the staff of Otis.Please look to the matter as seriously.

Regards;
Ajay Mohapatra
Manager I Land
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    Anonymus
    from Mumbai, Maharashtra
    Sep 24, 2009
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    Resolved

    There has been written a lot and appreciated about this big real estate company called Merlin Group in newspaper,television but has anybody checked what is the reality of this so called budget complexes.I will request people from all media to give a visit to the low budget complexes of Merlin group which all are already ready and handed over to the public.I guarantee you will be terrified.They are no way matches with the brand name.You will get big complexes,facilities bla bla but the quality is rather inferior to the individual promoters.These projects are targetting upper middle class people who can buy property of this big brands but with low cost.Even if you compromise with the quality,then comes the harrassment and misbehaviour.They will do everything from making the agreement till the registration and you dont have a say in anything.Okay,even in this I agree they take away a lot of headache from customers but why we have to pay a three times more amount.But noone can utter a word as they are scared of these big companies and in India since people doesnt want to get into legal fights easily,they keep thier mouth shut.Even if you try to protest,you will get an answer from them "Do whatever you can" as you get from low level government officers if you charge them with any guilt.The real estate compaies never keep thier words and over that misbehave and charge them incredibly but noone from an upper middle class family dares to say anything as we being an Indian is habituate of compromising with everything.You will see plater cming out of the wall of the common areas which are not so old than 2 years,watter getting logged inside the complex areas and parking lots which they are charging minimum Rs 2 lakhs.Is there any government body or company who checks standard of this "SO CALLED" big companies and stop them from ill treating and cheating this helpless people.Can they do the same behaviour and give inferior quallity products to NRIs,CEOs or GMs who are buying the properties of more than Rs 30 lakhs??What about this old retired people who invest in this property seeing the brand name and the low income group people with a dream of having a flat of their own.I will request my dear Government(whoever is responsible for maintaining quality standard of real estate companies),please DO SOMETHING!!
    Aug 14, 2020
    Complaint marked as Resolved 
    Please visit our website by searching Google with the tag "merlin projects, union bank, cheating" to see how my client was cheated by Merlin Ptojects Ltd.
    An impartial (and free) legal opinion on the above issue:

    The reply of Merlin Projects Ltd appears to incriminate them further instead of absolving them. Reasons for expressing this opinion are duly explained below:

    1. The matter of Bank Loan defaults/CIBIL Reports are not relevant to the cases filed against Merlin and will not absolve them if they are proved to be otherwise guilty;

    2. CIBIL reports can only be accessed by CIBIL Members (generally Banks). If Merlin is not a member and have used the reports for purposes other than intended then they could be slapped with severe criminal charges under IPC and the IT Acts.

    3. The CIBIL Reports appear to be incorrect because names of the lender banks (except ICICI Bank) are not displayed in the reports which would appear to indicate that ICICI Bank passed on the reports to Merlin Projects Ltd.

    4. Even if the CIBIL reports are genuine, the complainants would most likely file criminal charges against Merlin & ICICI Bank for illegal access and misuse of the said CIBIL reports and could obtain compensation in Crores of Rupees from Merlin and ICICI Bank.

    5. From the content of their website, it appears that the complainants are quite well off, well educated, are tax payers and do not seem to be the typical types who would cheat Banks by taking multiple loans. Their website would invoke public sympathy and favourable court decisions. Also, as per the CIBIL Reports, the complainants are PAN card holders and it is quite impossible for Pan Card holders to obtain repeated loans from different Banks. This matter should have been verified thoroughly by Merlin before publicizing the issue of loan default by the complainants. However, in this respect, Merlin seems to have already burnt their fingers by accessing and displaying the CIBIL Reports.

    5. From the High Court Order it appears that applicability of the SARFAESI Act for repossession of the property was not admitted and the matter was kept open for mention. It also appears that the Court directed the Bank not to take any action in regard to the property till the writ petition was disposed off. Therefore if Merlin and / or the Bank disposed off the property while the said writ application was 'sub-judice' then such action would be deemed as invalid and the sale would be cancelled. Also, both the parties would face charges for having acted in violation of High Court Orders.

    6. The personal items left by the complainant in the property seems to be a bait set up by them with the motive of retaining symbolic possession of the property till their writ petition was disposed off. If Merlin and/or the Bank allowed access rights of the property to any 3rd. party before applicability of the SARFAESI Act on the property was admitted by the High Court then the complainants can, even falsely, claim losses, damages or theft to prosecute the Bank and Merlin and it is likely that their charges would stick.

    7. The complainant appears to have received a very favourable Order from the Consumer Court. It is unlikely that higher Courts will overrule this very strong Order passed by a Senior High Court Judge.

    8. From their action of filing cases in various courts, it appears that the complainants are investing large sums of money to entrap Merlin and/or the Bank in a legal manner. The complainants do not appear to have any interest in getting back their house and are only mentioning this to garner public support as well as the sympathy of Courts and law enforcement officers.

    9. It appears that the Police are delaying the matter to see if the case can be mutually settled by the concerned parties or if Merlin can somehow pressurize the complainant to withdraw the cases filed by them. However, going by the evidence submitted by the complainants and the Order passed by the Consumer Court, it seems impossible for the Police to avoid issuing a charge-sheet against Merlin and the Bank and if they do not do so, the complainant may approach the CBI in which case even the concerned Police Officials may face charges.

    If the complainants have really defaulted on loans then they would care two hoots for their reputation after managing to swallow the loan amounts and they would be fully aware that only the concerned Banks can prosecute them and not Merlin.

    If they are not loan defaulters then they would slap Merlin with other charges and make them stick.

    If the Police or any other law enforcement agency should file a charge sheet against Merlin (which appears to be inevitable) then the complainants would cause huge loss of reputation to Merlin by widely publicizing the matter.

    For Merlin it is a case of "heads you win, tails I lose".

    LEGALEAGLE
    To know how we were cheated by Merlin Projects Ltd, please visit:
    http://sites.google.com/site/merlinprojectsunionbanksite/
    Please remove the following posts:
    Comments
    D User Advocate Nilmani Dutta

    Please visit our website by searching Google with the tag "merlin projects, union bank, cheating" to see how my client was cheated by Merlin Ptojects Ltd.
    Report Spam
    D User Advocate Nilmani Dutta

    An impartial (and free) legal opinion on the above issue:

    The reply of Merlin Projects Ltd appears to incriminate them further instead of absolving them. Reasons for expressing this opinion are duly explained below:

    1. The matter of Bank Loan defaults/CIBIL Reports are not relevant to the cases filed against Merlin and will not absolve them if they are proved to be otherwise guilty;

    2. CIBIL reports can only be accessed by CIBIL Members (generally Banks). If Merlin is not a member and have used the reports for purposes other than intended then they could be slapped with severe criminal charges under IPC and the IT Acts.

    3. The CIBIL Reports appear to be incorrect because names of the lender banks (except ICICI Bank) are not displayed in the reports which would appear to indicate that ICICI Bank passed on the reports to Merlin Projects Ltd.

    4. Even if the CIBIL reports are genuine, the complainants would most likely file criminal charges against Merlin & ICICI Bank for illegal access and misuse of the said CIBIL reports and could obtain compensation in Crores of Rupees from Merlin and ICICI Bank.

    5. From the content of their website, it appears that the complainants are quite well off, well educated, are tax payers and do not seem to be the typical types who would cheat Banks by taking multiple loans. Their website would invoke public sympathy and favourable court decisions. Also, as per the CIBIL Reports, the complainants are PAN card holders and it is quite impossible for Pan Card holders to obtain repeated loans from different Banks. This matter should have been verified thoroughly by Merlin before publicizing the issue of loan default by the complainants. However, in this respect, Merlin seems to have already burnt their fingers by accessing and displaying the CIBIL Reports.

    5. From the High Court Order it appears that applicability of the SARFAESI Act for repossession of the property was not admitted and the matter was kept open for mention. It also appears that the Court directed the Bank not to take any action in regard to the property till the writ petition was disposed off. Therefore if Merlin and / or the Bank disposed off the property while the said writ application was 'sub-judice' then such action would be deemed as invalid and the sale would be cancelled. Also, both the parties would face charges for having acted in violation of High Court Orders.

    6. The personal items left by the complainant in the property seems to be a bait set up by them with the motive of retaining symbolic possession of the property till their writ petition was disposed off. If Merlin and/or the Bank allowed access rights of the property to any 3rd. party before applicability of the SARFAESI Act on the property was admitted by the High Court then the complainants can, even falsely, claim losses, damages or theft to prosecute the Bank and Merlin and it is likely that their charges would stick.

    7. The complainant appears to have received a very favourable Order from the Consumer Court. It is unlikely that higher Courts will overrule this very strong Order passed by a Senior High Court Judge.

    8. From their action of filing cases in various courts, it appears that the complainants are investing large sums of money to entrap Merlin and/or the Bank in a legal manner. The complainants do not appear to have any interest in getting back their house and are only mentioning this to garner public support as well as the sympathy of Courts and law enforcement officers.

    9. It appears that the Police are delaying the matter to see if the case can be mutually settled by the concerned parties or if Merlin can somehow pressurize the complainant to withdraw the cases filed by them. However, going by the evidence submitted by the complainants and the Order passed by the Consumer Court, it seems impossible for the Police to avoid issuing a charge-sheet against Merlin and the Bank and if they do not do so, the complainant may approach the CBI in which case even the concerned Police Officials may face charges.

    If the complainants have really defaulted on loans then they would care two hoots for their reputation after managing to swallow the loan amounts and they would be fully aware that only the concerned Banks can prosecute them and not Merlin.

    If they are not loan defaulters then they would slap Merlin with other charges and make them stick.

    If the Police or any other law enforcement agency should file a charge sheet against Merlin (which appears to be inevitable) then the complainants would cause huge loss of reputation to Merlin by widely publicizing the matter.

    For Merlin it is a case of "heads you win, tails I lose".

    LEGALEAGLE
    Report Spam
    A User roycalcutta

    To know how we were cheated by Merlin Projects Ltd, please visit:
    http://sites.google.com/site/merlinprojectsunionbanksite/
    Report
    Urgent
    Please remove the above post to comply with the order passed by the Hon'ble Calcutta High Court on 25.07.2013. To view the relevant order please visit http://judis.nic.in/Judis_Kolkata/chrseq.aspx.
    Advocate Nilmani Dutta
    I bought one small small apartment in so-called low budget society in Merlin Emerald as second sale and facing a big problem of water seepage in two adjacent walls of one room. I tried several repairing job of my own but all gone vein. I requested the developer several times thru' mail, ovre phone to take care the matter at their end because they have the plans of the building and could be solved easily. But they did n't bother to pay heed on the problem. Even when I called personally one of their representative to give me the contact no. of the Then Project Developer Mr. Shah or their CEO Mr. Sushil Mohta they just ignored me and did n't even communicate or forward my message to them. This type of behaviour is least expected from a brand of their repute. Please take an action and try to unit all cheated customers to make a forum against them so that next time they think twice before cheating common man who bluntly depends on their BIG BRAND.

    Please do not hesitate to contact on below address

    Regards,

    Suparna Chowdhury
    M :[protected]
    mail suparna.[protected]@gmail.com
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