Netflix
1
Submit a Complaint
29
COMPLAINTS

Netflix Complaints & Reviews

A
ajaysh81
from Gurgaon, Haryana
Sep 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Scam for changing my email id to some unknown email id and not recovering correct

Address:https://www.netflix.com/
Website:www.netflix.com

Netflix is playing a scam with its customers. I am subscribed to Netflix via my Jio postpaid connection. But netflix changed my registered email id to [protected]@alon3.tech and now I am not able to login to my netflix account and cannot unsubscribe it while it bill is charged to my mobile number account. I asked netflix customer care to help me to get my email id corrected but they are not helping at all. This scam is run by Netflix only and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neil Khan
Aug 10, 2022
Report
Copy

Web series She and Sacred Games

Website:Netflix india

Please censor sex scenes and erotic content from these mentioned web series. It has become a constant reason for women being abused by men sexually and also marriages are breaking cuz of all the cheating that is shown in these series. There is no need to show nude scenes or sex scenes in a series which has a good story line. Why do you have to show so much sex, sex and sex. I am disgusted with such kind of content. This is not Indian culture....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hema Thodkar
from Bangalore, Karnataka
Aug 7, 2022
Report
Copy

Subscription cancellation without customer consent

Website:netflix.com

Reached out to netflix chat agent regarding payment issues and the agent said the payment is pending. Told the agent that the payment is gone through from my bank and he said it ll take 8 days to reflect. Told t refund if thats the case and he said it cant be cancelled coz of pending payment.
Later i got email that the payment is received and then auto cancelled without my consent
lost my 649 paid to netflix...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gowripillai
from Pune, Maharashtra
Jul 24, 2022
Report
Copy

Fraud

Netflix has been automatically renewing my subscription by deducting 499/- from my account without my authorisation. When I contacted customer services they offered to cancel my subscription when what i require is a full refund....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gowripillai
from Pune, Maharashtra
Jul 24, 2022
Report
Copy

Auto debit

Netflix is automatically renewing my subscription by deducting 499/- every month from my account. I have not given them permission for the same...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mozi110
from MUMBAI, Maharashtra
Jun 28, 2022
Aug 10, 2022
This thread was updated on Aug 10, 2022
Report
Copy

Web series SHE season 2 episode 1

For the web series SHE season 2 were in episode no1, the producer imtiyaz ali and the director asif ali had specifically and intentionally portrayed our community in a disgraceful manner.
In episode 1 showed a Man name 'Ismail' who is the owner of a prostitution cartel is dressed up in the attire that our community men dress up in while getting the third degree from the police. Throughout the scene they show women 'supposedly' from...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
Address:Dubai -UAE
Website:Netflix

The Series on Netflix 'She', season 2 first episode has specifically and intentionally portrayed our community in a disgraceful manner. Dawoodi Bohra's around the globe have a reputation of peace loving and law abiding citizens.

The Man name 'Ismail' who is the owner of a prostitution cartel is dressed up in the attire that our community men dress up in while getting the third degree from the police. Throughout the scene they...
Helpful
12 other people found this review helpful
12 found this helpful
Write a comment
Report
Copy
A
abbashd
from CHENNAI, Tamil Nadu
Jun 22, 2022
Report
Copy

Netflix Series SHE - misuse of community attire

The Netflix series SHE has a negative character wearing a religious attire of Dawoodi Bohras a global peace loving community . The character is seen getting 3rd degree treatment from Police while wearing the religious attire and that shows the community in the bad light specially when this attire is a global identity of this community. See image attached for a formal complain made....
+1 photos
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
I
IM JOHN
Jun 22, 2022
Report
Copy

Wrongful message

Dear team, Hello,

I was watching a series on ‘Netflix’ called ‘She - Season 2’ First episode.

And it came to my notice that they have shown a man called ‘Ismail’ who in the series as the owner of a prostitution cartel and is wearing our qaumi libas(dress) along with getting 3rd degree from the Police.

Which shows us as Dawoodi Bohra’s in a bad picture.

Please pass...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
BFS TAKES CARE INTERIOR & EXTERIOR
Jun 21, 2022
Report
Copy

Wrongly shown of our Dawoodi bohra caste

Address:NETFLIX
Website:Netflix

Dear team, Hello,

I was watching a series on ‘Netflix’ called ‘She - Season 2’ First episode.

And it came to my notice that they have shown a man called ‘Ismail’ who in the series as the owner of a prostitution cartel and is wearing our qaumi libas(dress) along with getting 3rd degree from the Police.

Which shows us as Dawoodi Bohra’s in a bad picture.

Please pass...
Helpful
37 other people found this review helpful
37 found this helpful
Write a comment
Report
Copy
Z
Zainab Attari
Jun 20, 2022
Jun 21, 2022
This thread was updated on Jun 21, 2022
Report
Copy

Showing wrong kind of image of this caste (daawoodi bohra)

Dear team, Hello,

I was watching a series on ‘Netflix’ called ‘She - Season 2’ First episode.

And it came to my notice that they have shown a man called ‘Ismail’ who in the series as the owner of a prostitution cartel and is wearing our qaumi libas(dress) along with getting 3rd degree from the Police.

Which shows us as Dawoodi Bohra’s in a bad picture.

Please pass...
Helpful
10 other people found this review helpful
10 found this helpful
1 Comment
Report
Copy
S
samy17301
Mar 5, 2022
Report
Copy

Twice deduction

On 1st March I had my service plan recharged. But netflix deducted twice the service pack amount. 1st payment is from UPI with UPI reference id[protected] and 2 payment is from card which is completed but UPI PAYMENT IS CANCELLED so please REFUND MY Amount Rs 499
My account is registered to the Email id ([protected]@gmail.com)...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Indrapal Navik
May 9, 2021
Report
Copy

Charges of Monthly Subscription

Dear Team,

I had brought my new Vodafone Idea connection with Redx plan somewhere in Jun-2020. Which had come with 1 year Netflix subscription. However, I changed my plan after 6 months and had also requested to deactivate all services.

Netflix is still levying charges of 799 Rs every month without my consent. Who the ### is activating this service on my number?

Why the hell I am not being asked for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mattada Daisy
Report
Copy

Refund

Netflix has processed my refund in the month of July. But Canara Bank hasn't processed refund to my account yet. Its been a month...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anonymous_Harry
Report
Copy

charged me for free trial

I saw an ad of netflix saying that "try us free for 30 days! You won't be charged until after your free month..." but they charged me and when i am asking for refund they said that i am not eligible for the free trial. I was not told the reason for not eligible. Also the customer care advisor told me that there is no way i can check whether or not i am eligible for a free trial....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aman_reus11
from Darbhanga, Bihar
Report
Copy

deduction of extra money from my account

Address:chittaranjan-713331
Website:Netflix

Today I had my service plan recharged. But netflix deducted twice the service pack amount.
My account is registered to the number ~ [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dsrajpoot
Report
Copy

renewal dispute

Dear sir /madam

I m deepak singh customer of netflix i take only one month plan (199) today automatically debited (499) in my bank account, i m not give any auto debit confirmation this things like arbitrary and cheating

I dont want to continue this subscription i want refund my mony

Plz find the details

Deepak singh
[protected]
[protected]@gmail.com...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
amsub
from Delhi, Delhi
Report
Copy

netflix account hacked

Address:Kolkata, West Bengal, 700104
Website:help.netflix.com/en/contactus?g=A854747EA8015E9CD7C2052EF4042C796452AB8A&lkid=URL_CONTACT&ln

My Netflix account has been hacked. This is sheer fraud. Both my Email and phone number has been changed without my consent. I got the following email:
Email changed
Hi S
We've changed your account email address, as you asked. You will no longer be able to use [protected]@gmail.com to sign in to Netflix; please use your new email address.
If you did not ask to change your email address, we are here to help secure...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohit Thapa Mgar
Report
Copy

international payment blocked

Address:22, JOHRI ROAD, Dehradun, Uttarakhand, 248001
Website:Netflix.com

Hi, my name is rohit. I've been facing the issue of payment relapse since last year. I've complained at my bank branch as well. Though i haven't been provided with a solution or cause of payment relapse until now. Please help me out in this issue. I'm trying to make a payment on netflix. It seems like you guys have blocked my access on international sites for payment. How do i sort out this issue lest i have to apply for another bank if i'll...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Netflix India randomly removed free trial and charged my credit card without my consent. When I reached out to customer service they cancelled my account - which immediately revoked my viewing access. The charged me for full 1 month and refused me a refund. Not only this they revoked my viewing access before ending of 30 day period even when I was billed for full amount!

Customer services is nightmare full o[censored]nscrupulous agents....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:144, 2nd floor Kailash Hills, New Delhi, Delhi, 110065
Website:Netflix.com

Netflix is cheato people by taking the credit card details and debiting the subscription amount without the consent of the credit card holder. I have registered on netflix for free subscription of one month but after one month my credit card is debited for rs 499 without my consent and when i got the statement of my credit i called up customer care which simply refused to refund the amount. Netflix has adopted wrong process of acquiring the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shapmi Kashung
from Delhi, Delhi
Report
Copy

customer service

Hi,

You have the worst customer service ever or it may be just that one particular person i chat with when i had issued with one of the movie. The staff didnt even care if i unsubscribe or continue with nexlif. Just asked me to put a complaint please check if chat and u will see how is your customer service. I guess im done after being with you for long time....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pune, Maharashtra, 411014
Website:www.Netflix.com

Netflix has wrongfully deducted amount from my card bypassing the rbi norms of 2 factor authentication and since last 2 months they are just not refunding back my amount of rs.799/. They just do not have any escalation matrix displayed on their website. This is a complete fraud that they are playing with all indian consumers, when asking they just say that there is some issue with the refund and will take time. It has been over 2 months now...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prashantjos
from Mumbai, Maharashtra
Report
Copy

amount deducted without my permission

I started watching netflix and enrolled for 1 month free subscription and on completion of one month my credit card account deducted by 499/- without my permission. I haven't received any otp neither l entered the cvv no. According to rbi guidelines there is two factor authentication by entering cvv and otp before any transaction being done through credit card. This is totally wrong and against the law. I haven't received any message from...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
H
Hellosewak3
from Mumbai, Maharashtra
Report
Copy

download issue

Address:H.no-924,sec-25, Panchkula, Haryana, 134114
Website:Netflix

Hi I am Gursewak singh

I can download web series and movies in morning on Netflix in evening I can see my download is empty then I can call to Netflix customer care and Netflix customer care executive Raj ask me you can reinstall application if any problem again then call, I can reinstall then same problem and again call and the Netflix customer care executive payal ask I don't have any solution please download again then question...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rohit Sharma Rattan
from Gurgaon, Haryana
Report
Copy

without my permission they started my premium plan and deducted money

Address:140603
Website:netflix.com

I am rohit sharma ([protected]) from india. Netflix have started premium plan ($14.99/month) without my permission. And deducted my money from my bank account. They have details of my bank account and card because of my earlier membership plan. I had been unsubscribed netflix premium plan long time ago. But suddenly yesterday they activated my premium plan and deducted my money. How can they do this without my permission. Now i want my...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pavan shankar
from Khammam, Telangana
Report
Copy

netflix fraud

There is a account corners page in insta which is selling the netflix accounts for low price and cheating the consumers and they are even cheating the company itself by buying the netflix at cheaper hacking method. They are taking the money and cheating the consumer and they are using instagram as thier platform for this kinda issues. Solve this problem or else i will contact my nearest police station...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
L
lordlebu
from Mumbai, Maharashtra
Report
Copy

unauthorized collection of card number

Address:411002

Netflix has been collecting credit card and debit card numbers for payment for its fees although it claims that the first month is supposed to be free.

This has resulted in forcing people to share their card numbers even if they are reluctant. This goes against the common norm and practices in india, where much of the transaction is through netbanking at the wish of the customer. Although the provider can charge late payment...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:www.netflix.com

I would like to know why you took off season 3-6 of glee off of netflix. It is pointless to have 2 seasons of a show on. When it is one that good. Every season ends on a clif hanger. Expically when it ends on a clif hanger. Please take my complaint seriously and consider putting 3-6 back on netflix. Wishing you the best and happy halloween.
Ps i am talking about the canidain netflix. Also can you put some if the shows that are in american...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Netflix Recent Comments