Okinawa Scooters Complaints & Reviews
Replacement of my electric Bike's battery
| Address: 651-654, 6th Floor, JMD Megapolis, Sector 48, Sohna Road, Gurgaon (122018), Haryana, India. |
| Website: okinawascooters.com |
Hello,
My name is Latesh Chopda, From Mumbai
I had purchased praise pro electric bike of Okinawascooters from a dealer in Thane in Jan-2022.
The company gives a warranty of 3 years on Battery & controller of the bike.
This year on 26-Jan-2023 suddenly the battery of my bike stoped working.
I reported the incident to the dealer the very next day and sent the battery to him.
After his initial investigation he could not figure out the issue in the battery and sent the battery for replacement under warranty on 05-Feb-2023.
The company claims that the battery replacement process takes around 45 days.
As now its almost 2 months but despite of repeated follow-ups with customer care of okinawa they have still not provided me the battery nor giving proper response on the delivery of my bike's battery.
My name is Latesh Chopda, From Mumbai
I had purchased praise pro electric bike of Okinawascooters from a dealer in Thane in Jan-2022.
The company gives a warranty of 3 years on Battery & controller of the bike.
This year on 26-Jan-2023 suddenly the battery of my bike stoped working.
I reported the incident to the dealer the very next day and sent the battery to him.
After his initial investigation he could not figure out the issue in the battery and sent the battery for replacement under warranty on 05-Feb-2023.
The company claims that the battery replacement process takes around 45 days.
As now its almost 2 months but despite of repeated follow-ups with customer care of okinawa they have still not provided me the battery nor giving proper response on the delivery of my bike's battery.
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providing faulty parts and after sales service is worst.
| Address: 400614 |
| Website: okinawascooters.com |
I purchased okinawa electric prase scooter from dealer (Eco wheels enterprises) after that i inform dealer there is color patch dealer inform me he will replace complete part it's bing 6 to 7 month every time they inform we already place order and send email to okinawa company but there is no response
And after servicing motor is not working properly there is some noise gain i inform to dealer and company they inform to change motor it will take 15 to 25 day when i purchase it was not inform to me
I don't want to wait for 25 days to change motor if it will take more than 2 days then return my hard earned money. I purchased okinawa electric prase scooter from dealer (Eco wheels enterprises) after that i inform dealer there is color patch dealer inform me he will replace complete part it's bing 6 to 7 month every time they inform we already place order and send email to okinawa company but there is no response
And after servicing motor is not working properly there is some noise gain i inform to dealer and company they inform to change motor it will take 15 to 25 day when i purchase it was not inform i don't want to wait for 25 days to change motor it was then return my hard earned money
And after servicing motor is not working properly there is some noise gain i inform to dealer and company they inform to change motor it will take 15 to 25 day when i purchase it was not inform to me
I don't want to wait for 25 days to change motor if it will take more than 2 days then return my hard earned money. I purchased okinawa electric prase scooter from dealer (Eco wheels enterprises) after that i inform dealer there is color patch dealer inform me he will replace complete part it's bing 6 to 7 month every time they inform we already place order and send email to okinawa company but there is no response
And after servicing motor is not working properly there is some noise gain i inform to dealer and company they inform to change motor it will take 15 to 25 day when i purchase it was not inform i don't want to wait for 25 days to change motor it was then return my hard earned money
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