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Onlinedth Complaints & Reviews

J
Jay Reddy
May 4, 2020
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cancel order

I have ordered Airtel Xstream Box on 8th April 2020 on onlinedth.co.in and paid amount of Rs. 3699
With order id : #27187. Plz cancel my order and refund my amount....
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C
chahar2312
from Kolkata, West Bengal
Nov 15, 2019
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Dear sir,
I booked my connection from onlinedth on 20th oct 2019 and also paid money 1499 rs.
But till now i didn't get my order and not also my refund.
When i call onlinedth, they drop my call when i tell them about my refund immediately.
I also emailed to [protected]@onlinedth.co.in but till now didn't get any response.
So i request you that if this type of problem happened with anyone, plz help me soon.
My order no. 477593, registered mobile no. [protected]
Transaction id. #yrs149087
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    L
    from Coimbatore, Tamil Nadu
    May 2, 2019
    Resolved
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    Resolved

    Address: 500016

    Hi team,
    I am m. Narasimharao booked a dishtv connection but did not get any connection and service and the money got deducted immediately worth rs. 1699/- and below is the details of my transaction. As it is fake please consider it as severe impact to customer and revert the money back to my account. This is very fake. The person contact no. Which did this fraud action is [protected]. This is not at all acceptable. Please take this as very high priority and work on this request. Kindly revert the money back to my account. This is the contact no. Which we have who is responsible for this transaction and take the immediate action on him.

    [protected]@payu.in
    Sat, apr 20, 12:30 pm (3 days ago)

    To me

    Dear m. Narasimharao,

    Your transaction with www.onlinedthservice.com was successful

    Transaction id: #yrs133546
    Merchant website: www.onlinedthservice.com
    Amount paid: 1699.00
    Order date:[protected]:27:09
    Customer phone number: [protected]
    Aug 6, 2021
    Complaint marked as Resolved 
    Dear M. Narasimharao,

    Hope you are doing good.

    We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

    Regards,
    Online Team
    DishTV
    Dear M. Narasimharao,

    Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

    Regards,
    Online Team
    DishTV
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      L
      from Coimbatore, Tamil Nadu
      Apr 23, 2019
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      Hi team,

      I am m. Narasimharao booked a dish tv connection worth rs. 1699/-as per the instructions money paid. But we did not get any connection. Money got deducted immediately. It is fake.. While we tried to call the contact no. Which was provided in the website, it is saying that the mobile no. Did not get register. Please try with the registered mobile no.

      Please consider it as very high priority and revert the money back to my account.
      Hello Sir

      Please share Order Id/ticket Number.

      Thank You
      Dear M. Narasimharao,

      Hope you are doing good.

      We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

      Regards,
      Online Team
      DishTV
      DishTV Customer Care's response, May 11, 2019
      Dear M. Narasimharao,

      Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

      Regards,
      Online Team
      DishTV
      I have paid 1229/- for a tatasky new connection on JUne 19 using credit card
      no reply send many e-mails no reply ... nobody taking the phone or answering
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        M
        mahesh.1222
        from Hyderabad, Telangana
        Mar 2, 2019
        Resolved
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        Resolved

        Address: Hyderabad, Telangana, 500033

        Hi,

        I ordered dishtv hd set top box a week ago.
        At the time of placing the order, they assured that it'll be delivered and installed on the day of order itself.
        But nobody called back after the order and the product is not delivered and installed yet even after a week.
        I called their customer care, they always say it'll be installed today.
        But it's not installed/deleivered yet.
        Now, the customer care people are not even picking my call.
        Worst customer service ever. I suggest to never order anything from https://www.onlinedth.co.in/.
        You'll regret it.
        Sep 18, 2019
        Complaint marked as Resolved 
        Hello sir

        Please share ORDER ID/Ticket Number
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          M
          Mereraam79
          from Bilaspur, Himachal Pradesh
          Jun 4, 2018
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          I have purchased dd free dish set top box from onlinedth.co.in on 24 may by paying online 2890 against order id yrs109261., the product has not been delievered to me. Neither they are providing me tracking details. They also stopped picking up my calls. Pls help me what to do next to learn these fraudusters a good lesson. They hav blocked all my numbers by which i have tried contacting.
          Aug 26, 2018
          Updated by Mereraam79
          Complaint resolved...thanx for this great help...it has possible bcause o[censored]r help...once agsin thanx for everything
          Hi Mereraam,

          We really appreciate you taking the time out to share your experience with us.We look forward to provide you with the best possible service in the future.

          Thank You,
          Onlinedthservice Team
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            B
            Bheemanna Angadi
            from Mayiladuthurai, Tamil Nadu
            Apr 7, 2018
            Resolved
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            Resolved

            Address: 560040
            Website: www.onlinedth.co.in

            Guys i have ordered dish tv worth of 1199 Rs on www.onlinedth.co.in. Before placing order i have called customer care to enquiry why COD option not there in payment option. They told COD is not there and go with online payment through gateway payumoney. I though that online payment is secure and i placed an order. After placing order i didnot got any confirmation message and status of my booking is in process. After that i called again customer care after listening my words they suddenly cut my call... After that i called so many times they didnot respond... Totally i lost 1199 Rs... This is a fraud website and please donot go with this.. While placing order they talk very nicely and suggest everything to place order to make us fool.Anuj Bhardwaj (mob number: +[protected] is customer care guy who cheated me. He made chating with me very nicely and made be foolish and i lost my money. While making payment it shows gateway payumoney but it is fake. After placing order i checked in payumoney transctions history but it is not there. I am attaching my order copy. Please help me any way can i get my money back?
            Jul 31, 2018
            Complaint marked as Resolved 
            After i have placed complaint in all online complaints placing websites. Next day they have called me and solved my problem...
            Dear Bheemanna Angadi,

            Hope you are doing good.

            We are sorry for the experience you had. Please write to us about your problem with your contact number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

            Regards,
            Online Team
            DishTV
            Dear Bheemanna Angadi,

            Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

            Regards,
            Online Team
            DishTV
            Hi Bheemanna Angadi,

            Thank you for the Feedback. We value the trust you have put in our products or services and would like to thank you for that. Look forward to provide you with the best possible service in the future.

            Thank You,
            OnlineDthService Team
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