Paydeck Technologies Private Limited Complaints & Reviews

Name: SUBRAMANIYAM KULANTHAIVEL

I have done a transaction of Rs.20700.92 on 18-Aug-23 9:30 Am, as per the transaction cycle Amex card transactions will take 1 working day to settle the amount. but even 3 working days completed, still transaction is not yet settled, it's in Txn Settlement is in Process status. I tried to reach customer care number and sent emails as well, but no responses from them. I have checked with Amex...

Dear Sir,

On[protected], I sent an amount of Rs.34850.54/- to my landlord's bank account through my Credit Card vide Transaction ID No. TD[protected] at PayDeck.

After the payment was deducted from my bank account it got stucked at PayDeck's end wherein it is showing that "In order to successfully process the payment to your beneficiary account, it's mandatory for every Payer to provide KYC documents."

After getting the aforementioned message, I successfully attached the copy of my Aadhaar Card and Pan Card at their website which then went for approval.

This is to inform you that it has been more than 6 days since it is showing "Waiting for Approval" and I am unable to submit any help request at the site itself.

It is pertinent to mention here that it was an urgent payment which got stuck for too long and now I'm dealing with the financial crisis and also pressure from my Landlord regarding the payment.

I therefore request you to kindly consider the matter on an urgent basis and help me in getting payment processed to my landlord's bank account as early as possible.

I will be highly obliged for your kind consideration in this regard.

All the relevant Screenshots are attached herewith for your ready reference.

In case of any clarification required from my end you can reach out to me at +91-[protected] or +91-[protected].

Thanks,
Nitesh Sharma

The transaction number TD[protected].DATED 21.04.2023.still showing pending..amount debited in credit card but not received kindly check and confirm please

Dear Sir,
The transaction number TD[protected].DATED 21.04.2023.still showing pending..amount debited in credit card but not received kindly check and confirm please.i have sent mail 3 times but no response.

thanks and regards
Ravi.M
[protected]

Regarding TD[protected]:

A transaction of INR 3500.00 has been made using my Credit Card, from my Paydeck Account on Wed, 10th February, 2021 12:51 pm. But the amount not yet credited to the benificiery account & money deducted from my account.

I am trying to reach customer support but phone not rechable & not getting any response in e-mail too.

Please look into it & help me. It's urgent.