Paytm Fastag
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Paytm Fastag Complaints & Reviews

T
tomarprashant1999
from Meerut, Uttar Pradesh
Aug 21, 2022
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Excess amount deducted

Excess amount deducted on ALEP MAIN PLAZA 290 on 21 aug 2022, 03 : 27 PM

Amout deducted : Rs 650

Deducted on paytm fastag...
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V
vj_i
May 17, 2022
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Paytm Fastag - replacement

My fastag is damage due some issues in May 2022 .I submitted the complaint in Paytm fastag company for my fast replacement. but the didn’t replace my fasting to till date .I paid 100RS replacement charge. But they are not replacing my fastag . unable to reach paytm in any channel(chat, email, call etc etc)...
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R
rupam patowary
May 1, 2022
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Deduction of fastag amount in other states

Address:Nalbari, Assam

It is to bring to your notice that my vehicle bearing registration number AS02D5649 is driven only in Assam, We use Fastag and the amount is deducted at toll gates.
However, for a few months, I have been noticing that small amounts of money are being debited from my account at toll stations in Tamil Nadu. I am attaching images as well as screenshots for your reference.
This is a serious discrepancy from your end. I need a full...
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S
ssesigrricnb
Nov 23, 2021
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Paytm fastag

Address:SR.SECTION ENGINEER/SIGNAL, PLATFORM NO-10 KANPUR CENTRAL,KANPUR ,UP.

Up78bg0304(govt. Vehicle) paytm fastag is black listed while paytm walled is alreday recharged and balance is 1336. Paytm customer care saying that after 48 hrs to 72 hrs activate . So will the truck remain standing in the toll plaza till then....
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A
Arun Trichal
Oct 4, 2021
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Excess toll charged

Address:Noida

As per the details provided below, I had clearly travelled 3 times within 24 hours (20th Sept 8:46 am and 21st Sept 8:39am).

Yet I have been charged total of Rs. 70/-, instead of the charges of Rs. 42/- (for multiple entries in 24hours, as per the charges mentioned at the said toll).

Please find below the bifurcation of the amount deducted:

1- Amount of Rs.28 deducted from my wallet on[protected]...
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P
Pankajverma1996
May 19, 2021
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I have not gone anywhere and my toll deducted

Hi,
I have not gone anywhere due to Lockdown and i got a message today this message
(Paid Rs 90.0 toll for DL9CAA8883 at Kachkoot on 18 May 2021, 06:16 AM. TxnId: 0010002105191109275806.)
I have not gone anywhere..please solve the issue and refund the amount.. and please help my that who is using my fastag ...please reply ASAP...
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Yesterday on 5.15 pm i m on the route of ayodhya to lucknow, at Ronahi toll plaza toll of Rs. 50 for down journey within 24 hour return is not deducted despite of having Rs. 106.94 balance in my Paytm tag. So Toll employee has collected Rs.210 for toll.
My car no. Is UP70BY0231 and my paytm tag is always require rs.150 minimum balance despite Government has remove the rule having minimum balance in tag....
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Address:paytm
Website:paytm fastag

Paid Rs. 90.0 FASTag toll fare for vehicle reg. no WB40AF7465 at Saukala Toll Plaza on on 20 Mar 2021, 07:22 PM. Toll txn Id:[protected]bP. Upd(...)...
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S
Sanjiv Jhaveri
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Toll charged on Rajiv Gandhi Sea Link

Address:Bandra Worli Sea link

Paid Rs. 70.0 FASTag toll fare for vehicle reg. no MH01AR9147 at Rajiv Gandhi Sea Link on Feb 4, 2021 13:30:08. Toll txn Id: 0010012102041329411875. Updated Paytm Bal: Paytm Wallet- Rs 1266.08

Paid Rs. 35.0 FASTag toll fare for vehicle reg. no MH01AR9147 at Rajiv Gandhi Sea Link on Feb 4, 2021 13:33:39. Toll txn Id: 0010012102041331065437. Updated Paytm Bal: Paytm Wallet- Rs 1231.08

Complaint number: 3067262...
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S
Shakuntala Bekal
from Sulya, Karnataka
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Not visited Toll plaza but amount deducted

Amount of Rs, 40/- was deducted at Talapady Toll Plaza on 8th Jan 21 at 9.21 am, money deducted on 9th January 2021, 04:04am...
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C
ckanambi
from Chennai, Tamil Nadu
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Excess deduction of toll

Address:AS7, Sunstone Apartments, 61 ANA Avenue, Jaswanth Nagar, Mogappair West, Chennai 600037
Website:paytm.com/fastag#about

Sir,
On 21.12.2020, I drove my car from Maduravoyal to Tambaram via the Vanagaram Toll Gate.at 6.27 pm and returned at 9.02 pm.
I am having Paytm FASTAG for making payments in Toll gate vide my id UPID is [protected]@paytm.
While proceeding to Tambaram I was debited Rs 45/ and the same amount was gain debited on my return also. Thus excess debit has been effected. Usually, for the return only Rs. 20 is being charged....
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Address:Noida , India
Website:www.paytm.com

Received paytem fastag. I have not opened the cover but some payment deducted from my paytm wallet. When i called customer care, come to know that my fastag gone to other person and by mistake other person fastag (Barcode) came to me. Whenever other person using that barcode, payment got deducted from my paytm wallet.

Many time complain raised but no refund received yet.

Last complain no[protected] with paytm...
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H
harshitkumar ahmedabad
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wrong deduction of money for toll by fastag

Address:ahmedabad, Ahmedabad, Gujarat, 380008

Dear sir

Attached herewith my fastag statement and a message received from paytm for deducting rs. 65 from my account.

Please note that i have paid my both toll, you can see it from statement attached. Also attached herewith my car registration book card.

Kindly credit rs.65/- to my paytm account which was deducted by you wrongly.

Please credit and confirm to me.
Thanks n...
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B
Bhukya ramesh naik
from Bengaluru, Karnataka
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fastag not delivered reg

Address:F2, Mahadevaiah House, opp bank of india scout camp road doddaballapur, 561203

Dear sir
I have placed order for the fastag trrough paytm app. My paytm account number [protected]@paytm. The order number is [protected] dated 17 dec 2019.
Till date i have not received the fastag. And in the paytm app they shown as delivered. I have raised complaints several times about non delivery of fastag. But till now no response received from paytm.
Hence i request you to esquire this issue and take necessary action.br...
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D
Dasharath Amithaba
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fastag not activated

Address:Bangalore, Karnataka

I had ordered for Fastag through paytm app and was delivered on December 15th 2019. The Fastag was delivered inactive. When tried to activate it by uploading RC of my car. The application was throwing an error continuously. When I called their customer care they asked me to share the copy of RC through mail, which I sent immediately. Until now evrytime I call their customer care. They are not able to resolve the issue. I feel cheated by the...
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Address:201301

Ordered fastag through paytm on 25th dec 2019 but still not received even today on 28th.. Firstly they took 500rs then they don't even deliver. the worst part is, no one from paytm is replying even after repeated complaints. Very unprofessional and unexpected.. Neither delivering nor returning money.. I want confirmation or atleast the status against the multiple requests...
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D
deepashroff
from Mumbai, Maharashtra
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print

Address:1002,shroff tower,sodawala lane,borivli west, Mumbai City, Maharashtra, 400092
Website:paytm

Had purchased fasttag from paytm on 17 dec 2019. Hve still not received it. Gets delayed every 2 days. They post a message every 2 days telling that you will receive it in 2 days but they keep postponing it. Tried calling on helpline no and sent messages also but did not receive proper response.. They are total frauds.. A week back 75 rs wer deducted from it at ahmedabad toll. Tried calling paytm but they say its in transit. No response from...
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D
deepak9497
from Noida, Uttar Pradesh
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changing registered number on fastag

Address:Ghaziabad, Ghaziabad, Uttar Pradesh

Hello sir,
I have ordered for paytm fastag on 19 dec 2019 for my uncle's car form my no. And its received by my uncle on 22 dec 2019 at his house address. He visited outstation by his car imposed with received tag by paytm. But the toll balance has been detected form my own account not from my uncles account. Hence on 23 dec 2019 i requested paytm fastag to change registered number of that particular fastag and received ref. No....
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R
rajesh.pce
from Mumbai, Maharashtra
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my fastag using some other person

Address:saf, Salem, Tamil Nadu, 636008

I have register fasttag from paytm and i got it. Still now i'm not using my fasttag in my vehicle. Still now my fasttag sticker in my hand only i'm not used in my vehicle. But some used my fasttag in[protected] in attibelle rs.30 and[protected] krishnagiri plaza rs.70 respectively deducted amount in my fastag wallet how its possible. Please block that wrong account immediately. My vehicle no : tn73h7660...
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N
Nishant Phepade
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fastag not working since day of purchase.

Address:702, Eleganta D, Casa bella, kalyan shil road, palava city, dombivli east 421204, Thane, Maharashtra, 421204

I purchased paytm fastag on 15th dec 2019 and the order no is [protected].

The fastag is showing no data and it is just a useless sticker.

Since last 20 days i am regularly calling paytm toll free no but nobody is able to resolve the issue.

Have submitted all necessary documents but paytm team is useless.

I want full refund for this useless fastag....
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M
mnaimkhan
from Bengaluru, Karnataka
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delay in delivery and activation

Address:Gautam Buddh Nagar, Uttar Pradesh, 201310

I am having horrible experience with paytm, after i ordered fastag. I ordered on nov 23 and they delivered wrong tag. I followed numerous times and every time there executive could not understand this issue and always closed the ticket. Always there line is busy and you have to wait 1-2 days of 20-30 times trials to get into the call with them. After so much of struggle i got my replacement but again following since a 10 days to get it activated....
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D
Devesh Daima
from Hyderabad, Telangana
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wrong money deducted and no money refunded for new fastag

Address:A-201, Giridhari executive park, Peerancheru Village, Near Mahakali Temple, Hyderabad, Hyderabad, Andhra Pradesh, 500091

Dear sir/madam

This is regarding wrong money being deducted from my paytm fastag account and no money refunded after purchasing a new fastag. 6 months ago purchased a fastag for my car and around ₹300 has wrongly been deducted i complained also but my issue wasn't resolved. So i purchased a replacement but that got damaged while sticking so i ordered a fresh new fastag for my car but still my fastag shows it is blacklisted...
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A
ayushi arora
from Ambala, Haryana
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paytm not refunding the amount

Address:Chandigarh, Punjab, 160036
Website:Paytk

I have ordered paytm fasttag on 10th dec the delivery status shown is 17th dec but till now not delivered.. They donot pickup calls and the delivery date is getting extended everyday.. Where the hell i recover my money. This is highly unprofessional behaviour from paytm firm.. If they xant provide the assured services atleast refund the amount dont waste customers time...
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V
vijit587
from Mumbai, Maharashtra
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fastag blacklisted

Address:400095

I had purchased fastag from paytm but it did not recognise in any toll plaza. They also tried with manual scanner but it did not work. I have tried in all the toll plaza but no response and hence I had to pay by cash even though I had wallet balance.
My barcode number is 20989315 and car number is MH47A1047
Please arrange a replacement.
Thanks,
Vijit Nair...
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Address:Kabir Nagar, 110094

Hello,

The following 2 hashtags were issued, among which status of one (Tag id 34161fa820328e40046babe0) is currently closed. The other one (Tag id 34161fa820328e400231ea40) shows status issued, and when i try to use it in toll gate, it shows an error message "blacklisted". I do have sufficient balance in my paytm wallet. Please check and resolve the same as soon as possible.

Reg. No. Hr42e0895
Tag id...
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N
Neelam Subhash
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

paytm fastag was not yet delivered even after 25 days

I have applied for paytm fastag on 10th nov 2019.
Till date i did not receive the fastag. Upon following up multiple times, i get an answer that says we are doing our best to deliver it quickly.

The phone number for fastag is never reacheable.
AWB : [protected] - this is always in "waiting courier pickup"

I got the awb tracking number from ecom, When tracked, it shows that the pickup is rescheduled...
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A
Akhila Shastry
from Mumbai, Maharashtra
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paytm fastag not delivered

I have applied for paytm fastag on 13th nov.
Till date i didnot receive the fastag. Upon following up multiple times, i get an answer that says we are doing our best to deliver it quickly.

The phone number for fastag is never reacheable.
Order id : [protected] - this is always in "waiting courier pickup"

I got the awb tracking number from ecom - [protected].
When tracked, it shows that the...
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Address:Century Infiniti, Owners court layout east, Kasavanahalli, 560035
Website:paytm.com

I placed an order for fastag on 12th nov 2019 (Order id [protected]) and shared all the details and rc copy and paid inr 500 for the same. It was suppose to be delivered to me by 25th nov 2019. But till now i have not received it yet neither do they have an update on the same. After certain follow up they came back and said that due to insufficient information they were unable to process my order and requested for rc copies again. I am not...
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K
Kiran Veer
from Mohali, Punjab
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regarding refund issue

FRAUD PAYTM,
I HAVE NOT RECEIVED ANY REFUND FROM YOUR SIDE. PAYTM SENT THE MAIL THAT, " PAYTM HAVE DONE MY UNRESOLVED WORK".

PAYTM IS FRAUD, LAIR...FUDGE WORKER...

I HAVE RAISED 3 ISSUE LAST TIME BUT NOT RECEIVED REFUND IN MY ACCOUNT.

1ST ISSUE WAS: 500rs
2ND ISSUE WAS: 120rs

PREVIOUSLY RAISED COMPLAINT REGARDING REFUND:

Fraud and bad service - paytm...
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K
Kiran Veer
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received in a given time period the fraud service

Website:paytm.com

Fraud and bad service - paytm fastag

Concern related to my fastag (Barcode:[protected].
I have raised the issue regarding the poor service for fastag. I have closed the fastag due to poor and worst service in toll tax.
I have also sent the copy of registration copy, actual toll tax bill, twice deducted slip through paytm fastag of my car. Also i have sent my bank statement tofor it……but no resolve...
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