Planet Spark Complaints & Reviews

Dear All

As per discussion held with your team regarding classes we are neither clear nor guided properly. They said After paying first admission fee then the classes will start, after paying Rs5000 / -on 20th may 2022 paid through UPI they said to pay complete payment then I payed final payment of Rs.15000/- through Citi bank Credit card, but after payment also we waited for two to three weeks to start the class no response...

I had applied for the job as an English teacher at Planet Spark just because I received notifications from Linked In nearly everyday. I filled in the interview slot at the specific time according to my convenience as mentioned by them. After that I received a couple of reminders from them. I kept all my other important work aside waiting for the interview call. Finally I had to remind the HR. Stupid lady messaged me asking me if I could speak...

Dear sir,

This is an online child educational and grooming company who promise to impart virtual quality educational services for children. I have enrolled my child since January 2021 but within a month I noticed that they have not kept their classes commitments once we took the subscription with a whopping amount of Rs.25k.

However, I was emphasising them to execute my payments for EMI with my bank but they...

Dear Team,

We have cancelled our Planet spark tution for our children in December 2021, however in spite of repeated followup with everyone in the planet spark team including the co-founder. They tell that we will do a refund and I wait for few days then I do a follow up again.

For the last time I have requested the co-founder to settle the amount and do a refund still they don't process it and they stopped...

From the 30th of April, I am continuously chasing for the course cancellation and refund of money.

I have enrolled my ward for the 21 month course and paid for 80K, after two EMI I have cancelled the course and waiting for the refund.

Not sure how much time it will take, at the time of enrollment they confirmed that, it will take only 24 hrs., for the cancellation.

But from past one month they...

I got my ward enrolled in e-learning public speaking programme of Planetspark. Course fee is rs 85000/- or so. They assured me if we do not like the course fee will be refunded in 24 hours without asking a question. They made Education loan arrangement with Eduvanz and hence fee is converted into EMI. Here we got stuck.

Irregular time table etc made us uncomfortable and we requested them to stop classes and refund fee. I m...

This is inform you that we want to discontinue the classes now there is total amount for 21 months charges was 103000 and per month charges was 4904 and we have taken 68 classes in 3 months and we paid all the three months fees but now they are saying there is 624 rs. Per classes and we have to pay amount to be retrieved 27733 rs to us .
When we enroll our children we have talk about the monthly payment we are not going through any...

Paid for 30 classes, first few were "ok" was actually surprised why teacher is making my 8 yo read politic story AND not correcting pronunciation as he read. But trick comes in later, once over that 1 month point of no return of money, teacher would skip classes at times wihoput notice AND classes now became unattended! teacher would give story to read and mute her mic and camera, clearly working with another child at that time...reconnect...

Planet spark is a fraud education company which make the parents fool by playing on their emotion.

We had registered with them for 6 month which they were insisting for 12 month.. somehow we are not liking and requested to withdraw from classes but they are not responding either on mail or on the number shared on their website.
called multiple times but no response..
they are lingering so that they will complete...

In the first class itself while teaching about body language and face expressions, the teacher showed video of Malala Day and introduced the idea of terrorist to my 9 years old. When he enquired about who a terrorist is, the teacher started telling about Malala's story and told the child that "NOW Kashmir has become part of India sometime back"... While I was still wondering about the choice of video to explain the public speaking methods,...

On January 18, 2022, I have paid advance fee payment of Rs 9200 to one of Planet Spark's employees personal account on instructions of the lady, who was giving us orientation of course for my daughter. She was so eager for the payment that she made me pay at 9.50 PM the same day.

Next day, she asked for my documents to complete the SO CALLED PROCEDURE of their company. And called me again and again, so I gave her my documents...

We have cancelled our child's classes with planetspark since 3 months and they are not cancelling our emi as they promised earlier. Their representative Sunny ([protected]) is not picking up my call since 3 months...

I paid all d fees but they didn’t provide regular services
I asked again n again but there is no response

Total wastage of 19000

Really it’s not good...

They offered me 21 months course with Rs4000 advance monthly fees. after paying Rs4000, they asked me for my bank details and adhar, pan card details.and they pressure me for a finance scheme. i told them i am not interested.but they pressure me again and again .finally i told them to return my advance monthly fees .but they told me that, it's impossible to refund my money....

I bought a course on Public speaking from Planet spark. I decided to take around 60 classes for 25000, out of which 5666 was given as a down payment and the rest was financed via monthly EMI.
I even asked them about their refund policy before making a payment and they said that thet have a 100 percent refund policy for unused classes.
Firstly it took about 8-10 days after making a payment to get my login credentials that too...

As per clause and Term and condition of planet spark they have mentioned clearly "that we have a no question asked same day 100% refund policy for any unused classes for ONE SHOT PAYMENTS AND ECS PROCESS."
As we have found the class and services not as we expected, we have send request mail to discontinue the class and to get refund our payment and to cancel the EMI.
BUT Planet spark not giving any response mail to get back...

The employee of planet spark ask for documents and on consistently saying no for auto debit facility they make your illegal fraud sign on e mandate form and submit it to a eduvanz finance company. Now no one is ready to give solution even after acceptance of the fraud by company it self....

The team of academic counselors talked to us trying to convince us about their course. They quoted 98500 INR for 165 sessions and promised us that they would refund the entire fee within 48 hours without asking a question if we do not want to pursue the course. We remitted the initial fee and my child did not take up a single session in learning. We are asking them to pay back our money but now they say that the amount cannot be refunded....

Dear Sir/Madam,

The Online classes company called "Planet Spark" is not trustworthy. They are looting public money with false promises. Please take action against them. Kindly find the details below and do justice.

Its been more than one month, they are not even replying. Paid the whole amount based on their promise of refund. We hardly took 5 classes out of 35/40 classes.

I've raised ticket and...

On 02.11.2021, I had sent an email to Mr.Kumar Ashutosh, cousellor at Planetspark, intimating him that my son would like to discontinue the course and requested for refund of Rs, 6375/-. based on their "Trust Policy".

After much delay, On 20.11.2021, he acknowleged the refund of Rs.6375/- and assured refund of the same with in 7-10 working days. Even after 20 days, there is no response from Planet spark and found them very...

We have decided to join both our kids in the Public speaking course being offered by planet spark. After an initial trial class, we have negotiated a fee of 1, 50, 000 for both of our kids at a monthly cost of 7143 and a registration charge of[protected]/- in total)and had paid the initial monthly fee.

We received a rude shock when we got a loan agreement for 1.5 lakh and were asked to sign with all my bank details and identity/address...

I have registered my kid for a 1 year Public speaking course of total Rs.33, 000 from Planetspark. The counselor told me that the total course package is Rs.33, 000 for 1 year and can be cancelled anytime in between and it would be on monthly emi payments. She also gave me an option to avail loan from Eduvanz for the total duration of 12 months. Which translates to Rs.2750 per month *12 months for the entire 1 year duration.

However,...

I have enrolled my son for public speaking course for 1 year of Rs.33, 000. During the enrollment the counselor mentioned that the total duration of the course is 1 year which translates to monthly EMI of Rs.2750. I paid total 3 EMI for 2 months 10 days of course availed with them.

However, I had requested for the cancellation of the enrollment due to tight schedules of my kid, post my request to my surprise i was told that...

I've enrolled in 30days classes course of 18k but unfortunately I've only attended one class . I've mailed them 2-3 time regarding the refund but no response from their side . It is do pathetic and ironic because they promise you 24hrs of refund but nothing of this sort is really happening...