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Schneider Electric Complaints & Reviews

S
Sbasu63
Oct 13, 2023
Oct 14, 2023
This thread was updated on Oct 14, 2023
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UPS

Website:www.se.com

I had purchased an UPS from Scneider (APC) in 2020 June. There were some batetry issues and those are being periodically replaced by SE's dealer, when the request is sent to SE (on payment basesi, Battery cost plus service). Recently, on 24th June 2023, a battery was replaced (it took more than one month follow up after complaint to get it done). Now, within Battery warrantee period (one year), the new battery has again failed. Complaint...
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S
Senthil R1244
Jan 5, 2023
Oct 14, 2023
This thread was updated on Oct 14, 2023
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UPS Damaged

Hi Team,

I have raised a complaint with UPS got damaged two months back till it is not resolved .

Asking to send the snap shots and attached everything even though there is no proper response from the team

Case No: 97221157
Model: BVX900LI-IN
Serial Number : 9B2128A03469

Finally worried about why i choose Schneider electric ups and wasted my money it around(5500) till...
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Address:Sikanderpur Gurgaon
Website:www.se.com/in/en/work/campaign/innovation/overview.jsp?gclid=CjwKCAjwi8iXBhBeEiwAKbUofVKkPKaIj20i3i9tDhn_GzvOBMgqIRpsgpUywv82pLVRUT3Vpth-VRoCgFcQAvD_BwE&gclsrc=aw.ds#xtor=SEC-279-GOO-[SE_Exact

I had purchased Schneider Electric products from Elmech Techno Services on 15th Jan22 for the entire house

Since day one I have been facing issues with the fan regulators. Based on the complaint raised at the Schneider Electric customer care, 2-3 regulators have already been replaced.

On 6th Aug22 early morning at about 4:30am I was trying to reduce the speed of the fan/turn of the fan using the regulator for...
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T
Tushar__27
Jul 13, 2022
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Main DP

My offices main DP is not working…please replace it as fast as possible
Contact [protected]...
+1 photos
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Placed the order on 26-Oct-21. Product not received till date despite multiple calls/ emails to customer care. Whenever I call the customer care, I am being told that an update will be provided in a day bu nothing happens. Didn't expect this from Schneider....
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G
gs teletech
Dec 6, 2021
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UPS Complaint

Address:GS TELETECH, 39/2571 A, AL-MANAAR COMPLEX, M.G.ROAD, ERNAKULAM

SRC1KUXI . 1 KVA UPS not owrking....
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D
Dhamu Sansarwal
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Switch is not working

Address:Village surgal,post office=shahpur,nurd,Naraingarh,ambala,134203

Switch is not working.plz solve complaint as soon as possible thanks.phn no-[protected]...
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P
ptangutoori
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inverter p/n 865-8548-61

Address:Hyderabad

Mfr. Giving lame excuses to repair/replace faulty unit which is under warranty...
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C
Chintan.Chandarana
from Surat, Gujarat
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opale switches

Address:Surat, Gujarat, 395009

Purchased "opale" switch for the bunglows 4 years back. Since then i m getting continuous problem with the switch. Till now almost 40 switches are replaced.
Need your help to findout root cause or if the problem with the lot of switch during that period then need replacement of all the switches.;

I have done this complain on 23.10.2018 and since then i have mail to customer care many times. Every time i got the different...
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Y
YCNBABU
from Chennai, Tamil Nadu
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Poor Quality

Address:Chennai, Tamil Nadu

After below sent 2 mails, APC service engineer visited to check the complaint.
Thanks to “Indian Consumer complaints forum”. This is wonderful site, where we can share the experiences of the Products and bring out the true colours of the product.
APC – Service engineer Mr Muthu came only to tell
1, The acid from the battery leaked
2, so I have to change to new batteries
3, when I said...
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Address:Chennai, Tamil Nadu

To highest official
May i request action please,
This is further to my mail posted yesterday
1, your complaint ref no[protected] spoke to sanjay - promised action
2, once again spoke to saideep at 11. 25 am - promised action with the assurance - top priority
3, once again spoke to skanda at 3. 40 pm - he said he has escalated to seniors.

I called to all these people vide tel - no - [protected]br...
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Y
YCNBABU
from Chennai, Tamil Nadu
Oct 13, 2023
This thread was updated on Oct 13, 2023
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Battery-APC -UPS (APC SMF BATTERY (RBC2)ry Leaky within 1 yr 1 month ( Though the promise is 2 -3 yrs)

Address:Chennai, Tamil Nadu

To Highest officials Schneider Electric Sir / Madam I am not writing this complaint to get free service, but out of sheer concern for having trusted the brand APC. 1, I was using APC- ups for last 15 years for my various domestic computers and was confident about the product. 2, 4 years back i purchased upgraded computer and i was advised to go for APC- BACK UP- RS - 1100 3, I never had problem for 3 years until battery has to...
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S
stela
from Chandigarh, Chandigarh
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Regarding complaint of one oof your employee named vicky from una

Address:Mohali, Punjab

he is totally without knowledge, unrespectable person. pls remove him from your office as he dont deserve anything and i m saying this because i m the person who refer him in your company but he flirt with all girls of your company and outside. shamsi is one of the girl ns i totally upset with this person everything . pls.remove him friom ur office as he dont deserve anything take resignation from him. is up to u to make ur company unrespectable...
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J
Jimmy Parikh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not replaced under warranty

Address:Mumbai City, Maharashtra

Two Clipsal C-Bus 2 dimmer & Relay manufactured by Schneider Electric (part of electric cable network of the flat) installed less than 1 year, costing Rs.70000 each have failed.
Customer care rep on call refused to replace under warranty, without feedback as to where actually was the cause of failure. No complaint report was submitted.
On follow up with building FM, assurance were given for resolution, but since 4 months...
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N
Narendrasinh Jashvantsinh Vaghela
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PF is not transferred from your end to my current EPF a/c

Address:Gujarat

Sub: EPF transfer of Mr. NARENDRASINH JASHVANTSINH VAGHELA
From A/c no. : GJ/1854/015970 (ABB LTD)
To A/c No. : DL/17112/2059 (SCHNEIDER ELECTRIC INDIA PVT. LTD.)

Respected Sir,

Refer to letter dtd. 31/10/2008 sent by my Ex-Employer M/s ABB Ltd., Vadodara along with Cheque bearing sr. no. 618716 dtd. 31/10/2008 for Rs. 64155/- towards transfer of EPF to new A/c holding...
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K
kr.amit123
from New Delhi, Delhi
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Gas not delivered after repeated promises

Hello Sir,

I had applied for the gas refill on 16 th July, At your distributor named : TANVAR GAS AGENCY, in
intspite of repaeated follow up, the Agency has failed to deliver the Gas twice, As you know in this busy schedule I had personally taken off from my office to recieve the Gas.

I am extermely fed up with this gas Agency, and their behavior towards the customer.
and the false promises, they...
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