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Seagate Complaints & Reviews

R
Rosalina.pato
Jun 25, 2022
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UPS left RMA drive on the corridor and left. No one signed for the delivery. The parcel disappeared. Seagate discharged responsibility by asking customer to liaise directly with UPS yet did not provide tel number o[censored]PS to contact. Seagate stopped replying my email. My faulty HD has been returned to Seagate but replacement drive has not been delivered.
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    R
    Readyboss services pvt ltd
    from Noida, Uttar Pradesh
    Mar 12, 2022
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    Address: C4 3RD FLOOR DHARAMPALI PALACE NOIDA SEC 27 201301
    Website: www.readyboss.in

    Hello Sir,
    I have purchased 1 TB Hard Disk before few months. Its did'nt work, when I plug in this on system then system not Turn on. This Hard Disk is properly damaged. Please replace this product.

    Part Number- 1RK172-073
    SN- WKPPCE1R
    WWN:- 5000C500DF83FC4B
    Model Number: ST1000LM035
    FW- LFM4
    DOM: 24 JUL 2021
    LNV P/N: SHD0P03178
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      T
      Thangella Vijayaramaraju
      Jan 7, 2022
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      Address: seagate authorised service center and inspirisys solutions limited

      Sir

      Please inform you im bought Seagate expansion hdd and regular usage after usage it doesnt shows in desktop. as per the customer executive guildelines im visited nearest authroised service centre for claim data rescue service and they said customer wants to pay extra service charges and even they provided 3 years free data rescue services.

      wheres is the value of free service and why are they provided even their website also.
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        H
        Himanshu Tiruwa
        from Kichha, Uttarakhand
        May 28, 2019
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        Address: sai dham colony chilkiya ramnagar nainital, Gaurav Travel Solution, Barabanki, Uttar Pradesh, 244715
        Website: www.corbettsafari.org

        Dear Team Seagat
        Need quick response.
        i have an major issue about Hard disk, its not woking and a beep sound is coming from device. I have already registered complaint on 22/05/19 @ 7:26 am.The case number was 09829549. problem is still same. Please do the needful.
        Its really very disappointing.
        serial no. is - NA9DZ3GZ

        Regards
        Himanshu Tiruwa
        +3 photos
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          H
          Heat
          from Atraulia, Uttar Pradesh
          Jul 30, 2017
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          I had brought a seagate 2 tb harddisk which is validity as it is with me not even from 1 yr and it is having different problems again and again. I had exchanged the harddisk more than 2 times because of its problems but still i am facing lots of problem. I want compensation i had wasted so much money in it and it is again not working. 2 times it had gone dead and now files' location is showing but files are not opening. All my data is lost each time. It did not even fell once but still these problems our occuring again and again. I am trying to open it from 2 days but as soon as it takes 99 percent loading it stops it doesn't go to 100 percent. I even left it to load for 3 hours but still it did not completed. I want not only replacement but a good replacement and also compensation for all the money i had wasted in its data recovery each time.
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            N
            niteshsaini
            from Lucknow, Uttar Pradesh
            May 26, 2017
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            Address: Jaipur, Rajasthan, 302013
            Website: www.seagate.com

            Hello my name is nitesh saini and my contact number is [protected]. I bought 1tb hard disk before one year. And it just got out of order 3 times in a year and all the time i just lost my all data. I m frustrated and cant get my data back. Company replaced this hard dick 2 times and now again it is not working, how can i trust this product for my data security, i bought it for my data security and because of it i lost my all data
            Hi
            I have purchase one seagate hard disk 1TB (blue) from shop cl, my transaction id :[protected]
            Dated 4th sep 2017 .
            It isnot working &in warranty

            Serial no : NA9CINWD
            P/N:1K9AP3_501
            Pl arrange replacement from seagate.

            Poor quality product - Comment #2981682 - Image #0
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              S
              sushant712
              from Dimapur, Assam
              Feb 25, 2017
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              Address: Ranchi, Jharkhand, 834009

              Dear sir/madam

              I am Sushant kumar purchased an HDD (seagate 500GB) on 7 march but after 9 month hard disk was corrupted, as product was under 1 year warranty retailer told that the product will get replaced and i will get another hard disk under 15 working days but i received the replaced one after 60 days with several request and reminder. the hard disk which received by retailer was in bad condition and old
              Dec 01, 2017
              alexji's response
              please repace hard drive
              no power
              Seagate hard disk in not working and not power
              My Seagate harddisk having a complaint mass USB storage and harddisk is not dictate in my computer. Data recovery is not possible . Seagate harddisk is very poor
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                T
                tarun444
                from Pune, Maharashtra
                Nov 11, 2016
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                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                Dear sir/madam,

                I have purchased seagate harddisk and after two month its stop working. Since it is in a warrinty so i have placed online return. I have sent my hard disk on chennai cso. And as per their record shown on seagate website they have shipped new hard disk on my mentioned address on 20 oct 2016.
                But now its been one month i have not received it. Also the courier infotmation given on portal useless as i am not able to track.
                Nov 11, 2016
                Updated by tarun444
                my RMG number on sea gate website given below.

                Customer Returns



                Order Status for RMA #[protected]
                Please refer to this number in any communication with Seagate.

                Order Status : Closed

                Seagate Return Location

                Chennai CSO
                Accel Frontline Limited
                No : 132 Greams Road, Second Floor
                Hussain Mansion
                Murugesa Naicker Office Complex
                Chennai, 600006
                India
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                  H
                  harmanjot29
                  from Mumbai, Maharashtra
                  Feb 5, 2016
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                  Address: Patiala, Punjab, 140401
                  Website: www.seagate.com

                  I gave my portable hard disk for repairing to a service center in ambala . He gave it to company about 20-30 days ago and my hard disk has not been repaired till now . Its been my first deal with seagate and i m very dissapointing with its service . I hope my problem get resolved real soon as its imp for me.
                  Sep 05, 2017
                  Lalu Lalganj's response
                  My Seagate hard disk is not working. So you replaced me. My hard disk

                  Sep 05, 2017
                  Lalu Lalganj's response
                  My hard disk not working
                  Hard disk not working
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                    S
                    swapnil2371990
                    from Mumbai, Maharashtra
                    Jul 4, 2015
                    Resolved
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                    Resolved

                    Not giving service under warranty

                    Address: Mumbai City, Maharashtra

                    My name is hemant mangesh gole?I had purchase hardisk 2year and 11 month before from retailer?.he has given me bill also?.and now I m checking the status online it is showing out of warranty??how could it possible??my problem of hardisk is not detecting?..and according 3 year warranty 1 month has left?..and customer care is refusing to accept hardisk??I m request to u plz accept my hardisk and sort out my problem?..and I have hard copy of...
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                    K
                    Katmani
                    from Ernakulam, Kerala
                    Apr 30, 2015
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                    Address: Madurai, Tamil Nadu

                    I had a problem in my Seagate HDD 1TB being not detected in my windows system. I claimed for warranty in ACCEL FRONTLINE- Madurai and they demand extra charge of Rs.3500 for data recovery which will be lost during service under replacement warranty. Isnt this insane to charge such an amount for a HDD under warranty. The data loss is due to the hardware issue which comes under warranty and yet they claim to pay for it. Drive S NO: NA5ALPFJ PART NO: 1D8AM6-571
                    +1 photos

                    hard disk dead

                    we are purchase new hard disk but when i was connect with my pc this is not detect.
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                      M
                      mithun23
                      from Mumbai, Maharashtra
                      Apr 5, 2015
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                      Address: Mumbai City, Maharashtra

                      This is my hardisk serial number w0v6rp7k This is 500gb hardisk...This hardisk is not working...When i recived service center they are saying u r warranty has expired...According to warranty expire period ...My warrant period is remaining 2 months...They are saying warranty is expired Plz give me replacement My mobile number [protected]
                      plz give me reply of it

                      Seagate — External hard disk drive service

                      USB connecting port of my external hard disk is accidentally damaged. I need it to be repaired. But the service centers are refusing for any kind of repair giving reason that the product is out of warranty. I need it to be repaired as there are many valuable files in the drive. I am ready to pay even repair charges for this.

                      Seagate — hard drive not working

                      Sir i have a warranty period hard drive of 3 yrs but its not working ..only 8 months till i purchased from ur Seagate..it has some issue ..please replace it ..soon
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                        R
                        rag9741
                        from Bengaluru, Karnataka
                        Feb 27, 2014
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka

                        ir, The external hard disk require replacement it is not powering on. it is imported one. so NVD Approval is needed. Model No SRD00F2 Part No 1D7AP2-500 Serial No NA4MCDY2 I request kindly approve so that i can get replacement thanks.
                        +1 photos
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Feb 27, 2014
                        Updated by rag9741
                        The external hard disk require replacement it is not powering on

                        Seagate — hard disk problum

                        hard disk not working
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                          P
                          Prathamesh Kadam
                          from Mumbai, Maharashtra
                          May 28, 2013
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                          Address: Mumbai Suburban, Maharashtra

                          my 1TB HDD just got crash and it is still in warranty upto 27 nov 2013 but i am unable to find service center i checked on internet for address of service center in andheri(as i stay in borivali andheri is nearest) there are many different address on internet so i am confused between when i dial the contact numbers available online many dont work and others just ring even numbers i got from official site of Accel Frontline(http://myservice.accelwms.in/) which provide service behalf of seagate dont work they just ring and on official site of seagate(http://origin-www.seagate.com/in/en/about/contact-us/technical-support/) there is no contact information now in such situation how can one find proper address please help
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                            A
                            amrish123456789
                            from Gurgaon, Haryana
                            Mar 31, 2013
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                            Address: Saharanpur, Uttar Pradesh

                            Dear sir/ madam
                            I have a problem in my SATA Hard Disk which is of 1tb. Just help me to get the service/replacement AND RECOVER THE ALL BACK OF MY HEARDISK from seagate. IN Warranty period
                            S/N: 9VP9YD6V
                            ST31000528AS
                            P/N: 9SL154-303
                            FIRMWAR: CC46
                            DATE CADE: 11204

                            PRADEEP KUMAR
                            VILL-DHOLA HARI
                            TEHSEL- BAHAT
                            DISTT-SAHARANPUR
                            PIN-247001
                            UTTAR PARDESH
                            MO-[protected]
                            +1 photos

                            seagate / hard disk — hard disk complaint

                            hard disk drive not showing while we put the hard disk our computers are hang for long time and we cannot open the files
                            Dear sir/ madam
                            I have a problem in my SATA Hard Disk which is of 1tb. Just help me to get the service/replacement AND RECOVER THE ALL BACK OF MY HEARDISK from seagate. IN Warranty period
                            S/N: 5VVBE1S2
                            ST3320311CS
                            P/N: 9GW13C-305
                            FIRMWAR: SC13
                            DATE CADE: 12437

                            NEW PAREKH AGENCY
                            K-1/12, BHADRAN NAGAR,
                            ROAD NO.2, MALAD (W)
                            PIN- 400064
                            MUMBAI (MAHARASHTRA)
                            MO-[protected]
                            Dear sir/ madam
                            I have a problem in my SATA Hard Disk which is of 320 GB. Just help me to get the service/replacement AND RECOVER THE ALL BACK OF MY HEARDISK from seagate. IN Warranty period
                            S/N: 5VVBE1S2
                            ST3320311CS
                            P/N: 9GW13C-305
                            FIRMWAR: SC13
                            DATE CADE: 12437

                            NEW PAREKH AGENCY
                            K-1/12, BHADRAN NAGAR,
                            ROAD NO.2, MALAD (W)
                            PIN- 400064
                            MUMBAI (MAHARASHTRA)
                            MO-[protected]
                            DEAR SIR I HAVE A PROBLEM IN MY HARD DISC HDD500GB EXT SR. N NA522AWK INVOICE N SR/12-13/4969 DATED22NOVEMBER-2012. IT IS NOT WORKING PURCHASED FROM COMHARD TECHNOLOGIES PVT LTD VIKAS MARG LAXMI NAGAR DELHI INDIA.KINDLY HELP ME MY MOB N [protected]

                            hard disk malfunction

                            hard disk not working properly...
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                              S
                              Shishu Kumar
                              from Delhi, Delhi
                              Mar 23, 2013
                              Resolved
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                              Resolved

                              Address: Gurgaon, Haryana

                              Dear Sir,

                              Please find the attachment above.
                              I am facing Problem of this Seagate Hard Disk Model No. ST3250318AS.
                              Part No. 9SL131-303
                              Serial No. -6VM8BEGT. Please resolve my Problem as soon as possible.
                              So, Please issue me to new Hard Drive.

                              Thanks & Regards
                              Sandeep Kumar
                              Mob No. [protected]
                              +6 photos
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Seagate — non functional Portable hard disk

                              hello Sir/Mme...
                              This is to inform you that i had purchased a Hard disk Portable drive from Srinagar (J & K) in the month of May.. it took hardly some months for its smooth running, and now it is not working... please help in this regard.. Thanks and Regards

                              Sajjad Ahmad
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                                S
                                Sourav Sadhukhan
                                from Mumbai, Maharashtra
                                Jan 10, 2013
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                                Address: Howrah, West Bengal

                                Dear sir,
                                I brought a seagate computer hdd near about 2years ago. In this 2years it damaged for 3times and i lost my whole data for 2times. But in this time I won't lost my data. So please take some action to recover my data.
                                My name- Sourav Sadhukhan
                                My email id- [protected]@gmail.com
                                My cont. no.- [protected]/ [protected]
                                My Product's information
                                Seagate HDD 500GB
                                S/N: W2AOXXQ7
                                P/N: 1BC142-300

                                HDD replace

                                My harddisk is not detected
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                                  V
                                  vivek bhadane
                                  from Mumbai, Maharashtra
                                  Nov 26, 2012
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra

                                  hi respected sir ....

                                  my complaint is to recover my hard disk data & my hard disk is not being connected to my laptop so please early to complete it.
                                  thanks..........
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    S
                                    saini19
                                    from Jaipur, Rajasthan
                                    Sep 29, 2012
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                                    Address: Jaipur, Rajasthan

                                    I m a user of seagate hdds from past 5 years and i have been recomanding this product to my friends and others but when i purchased an 1tb hdd on 8-8-2012 of seagate it got crashed two days back i was not expecting this quality from ur companys products. I would request you to get my product replaced with the another upgraded model because i think that this series expansion basis is not durable.

                                    If this not happenes i will seek help from you via social network and other portals thanks in advance.

                                    Product serial no : 2GHHBG59
                                    Product number : 9SCAN5-500 1TB


                                    MY CONTACT DETAILS

                                    Phone no [protected]
                                    Email id saini.[protected]@live.com
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                                      M
                                      mehul_8089
                                      from Anand, Gujarat
                                      Jul 17, 2012
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                                      Address: Gujarat

                                      I have a Seagate 500gb hdd and it got an error. so I have check it with sea tools and corrected error by diff. test.but then after on every week it fails and i have to check for errors for correction.
                                      then i have decided to go for rma process for replacement at accel frontline service ltd, ahmedabad.
                                      They have returned me new repaired sealed hdd, when i try to install os on that replaced hdd it shows disc is damaged and need to repair.go for seagate rma process.
                                      i think they have cheated me by replacement with repaired hdd.in replacement they provides bad repaired hdd to customers.they mentioned in rma process description that upto 90% hdd are good while customer go for replacement. then again i decided to go for replacement the details are :
                                      Call id : SGTBKM[protected]DW
                                      Name : VIKAS ALHATE (my friend)
                                      Mob.no : [protected]
                                      MODEL no :st3500418as
                                      PART NO- 9SL 142 303
                                      9VM112LN
                                      SITE : http://myservice.accelwms.in/CallStatus_View.aspx
                                      I have to know that r u cheating people by replacement and return by false rma process?
                                      And gives customer false and faulty hdd in return. As the money and data matter a customer
                                      How one can resides on Seagate as data concern ? How can I trust Seagate hdd and tell how much it
                                      Long last? I have survey & find Seagate hdd got too much problem. I think Seagate want to left the market of hdd so such type of return /replacement carried out by them. For me data matters not money. So ordered new Western digital 1 tb.also tell others for go for wd not Seagate. never ever go for seagate.
                                      i have place complain twice at their site too.but no responce.
                                      due this site efforts only my problem get solved.thanks.
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                                        V
                                        Vijay Malik
                                        from Gurgaon, Haryana
                                        Dec 31, 2011
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                                        Address: East Delhi, Delhi

                                        my hard disk is dead and service center not replacing without its cover...help me
                                        hard disk model number 72ACPE4M

                                        Seagate — Failed Hard Disc

                                        Dear Sir:

                                        About one and half year back we purchased a 160 GB Internal Seagate Hard Disc. About 2 months back, suddenly, Molex Adopter Power Cable connecting to the HDD burned out and the Computer Stopped. We replaced the damaged cable and the Computer restarted with the Hard Disc working fine. However, a few days back the drive failed. It is getting powered but is not reading. We took the drive to the Chennai Service Centre, who rejected the same saying that there were burnt out marks on the connector and asked us to write to the Seagate Support. We wrote to them and they asked us to send them the HDD / Cable Pictures, which we did. They replied that the Warranty was void, didn’t answer any of the following points raised by us, and didn’t give us any clear cut reason why the warranty was void:

                                        1. The PCB Side Connector is working and the drive is getting powered but it is not reading;

                                        2. If the Molex Adopter Cord burned out, it may be because of some manufacturing defect in the PCB Side Connector or the drive etc.

                                        3. How is it the User's fault that the Connector burned (every thing else is working fine in the Computer)? In fact the designing defect if any, in the drive causing the burn out is exposing the user to various risks.

                                        4. For an instance, if we assume the burn out is because of the Molex Adopter Cable, why Seagate is not supplying certified Connecting Cables? If they would have, we would have used the same.

                                        5. The Power Supply is absolutely fine because every thing else is working fine.

                                        6. Is Seagate trying to evade warranty protection under the cover of a designing defect that is theirs?

                                        7. If a product burn out happens, how can they blame it on the user and say the warranty is void? There have been any number of other burnouts, like laptops, cell phones etc., they never said it is because of the user.

                                        8. It is the moral and legal duty of the Manufacture to ensure that the product is designed in such a way that any such burn out never happens. And if it happens, they investigate the same and find proper solutions to the same. Rather than answering my original query about the burnout, they have simply said, "Warranty is void".

                                        9. It is unexpected of a world renowned manufacturer to treat the user in such a way. Rather than investigating the issue and solving the issue, they are simply passing the blame to the user.

                                        10. What is it that we could have done to prevent this kind of cable burn out and how are we responsible for it?

                                        11. Furthermore, we had a harrowing experience visiting their Chennai Service Centre. First of all their Toll Free Helpline gave very sketchy address with old door no., and with much difficulty we located the place tucked away in a by lane with no indication on the Main Road. Inside view was depressing and disappointing. About 20-30 persons were sitting and about 20 persons were standing. I had to wait for over an hour for my turn, to show the drive which was forthwith rejected without any tests. All the windows of room were closed and there was no air conditioning (there was a single oscillating pedestal fan). There was no drinking water. It is terribly sad and disappointing that a World renowned manufacturer like Seagate is treating its customers in such a poor and disappointing way.


                                        Prakash Dugar
                                        Chennai

                                        hard disk failure - Comment #1787727 - Image #0
                                        hard disk failure - Comment #1787727 - Image #1
                                        HDD SERIAL NO IS 9QGA9S7Q,
                                        MODEL NO IS ST3500830A,
                                        PART NO IS 9BJ036-065
                                        HDD SIZE IS 500GB
                                        I CONNECTED THE HDD IN THE PC. IF I RUN MY PC ,PC WILL NOT DETECT THE HARD DISK.
                                        NOT DETECTIND PROBLAM AND FORMATING ISSUES AFTE DETECTING
                                        NOT FORMATTING AND DETECTING ISSUES.
                                        HDD SERIAL NO IS 6RYENFYT
                                        MODEL NO IS ST3250310AS
                                        PART NO IS 9EU132-622
                                        HDD SIZE IS 250GB

                                        I CONNECTED THE HDD IN THE PC. IF I RUN MY PC, PC WILL NOT DETECT THE HARD DISK.
                                        CALL ME[protected]
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                                          T
                                          tushar ramesh sawant
                                          from Mumbai, Maharashtra
                                          Dec 2, 2011
                                          Resolved
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                                          Resolved

                                          Address: Mumbai City, Maharashtra

                                          i have bought seagate external hardisk...frm EKAL STATIONERY MART.. frm sakinaka. my hard dirve do not work properly there is an error shows in transfering data during and automatically get off.. it happens twice wid me.. i have replace once and after that same error shown in (new replaced) hardisk.. now i dont want this kinds of.. hardisk which do not work properly or dont keep his... goodwill. yet change or replace once.. its better to take other than this hardisk...
                                          Aug 13, 2020
                                          Complaint marked as Resolved 
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                                            K
                                            KRITIKA VASHISHT
                                            from Delhi, Delhi
                                            Oct 3, 2011
                                            Resolved
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                                            Resolved

                                            hard disk

                                            Address: Delhi

                                            My hard disk is not working properly. I is not able to connect to the device and load windows. Kindly replace it as it is in the warranty period....
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                                            himanshu pal
                                            from Noida, Uttar Pradesh
                                            Aug 15, 2011
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                                            not replacing the hard drive

                                            Address: East Delhi, Delhi

                                            sir
                                            i have given my hard drive (500 gb) to the seagate services center in nehru place and its more than 17 day they r not able to give my hard drive when ever i used to call only one thing they used to say we are running out of the stock. I have lot of work to do in the computer and i am feeling that they r doing nothing for that just passing their time
                                            seagate SGTBFJ[protected]DW is my complaint number
                                            seageat service...
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                                            M.Raveendra
                                            May 16, 2011
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                                            Address: Andhra Pradesh

                                            Dear Sri,
                                            Ihave purchased 80GB Hard Disk IDE this is not working in properly
                                            but some time not detected; please give your support service centre in
                                            Chennai-India with full addres as early as possible. I am waiting for
                                            your reply.

                                            Thanking you,

                                            With best regards,

                                            M.Raveendra,
                                            [protected]
                                            Dear Sri,
                                            Ihave purchased 80GB Hard Disk IDE this is not working in properly
                                            but some time not detected; please give your support service centre in
                                            Chennai-India with full addres as early as possible. I am waiting for
                                            your reply.

                                            Thanking you,

                                            With best regards,

                                            M.Raveendra,
                                            [protected]
                                            Accel frontline is the authorized service centre for Seagate. Google out the details to know the nearest service centre.

                                            Need any help? Let me know:
                                            http://facebook.com/hardwarebbq

                                            permission of to take data

                                            kindly give me the permission of to take data........ my externel hard disk s/no; 2GHHACKC
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                                              K
                                              karthiya
                                              from Pune, Maharashtra
                                              Apr 18, 2011
                                              Resolved
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                                              Resolved

                                              Address: Chennai, Tamil Nadu

                                              Respected sir,
                                              I am karthick studying M.Tech at IIT madras,

                                              i am using the seagate hard disk (20GB) for my project, now there is
                                              some booting problem in that hard disk and it is also also not
                                              detected in BIOS. It is an out of warranty drive, i will pay charges
                                              for the data recovery,this hard disk contains important data of my
                                              project.

                                              I would like to know the authorised and trustable service center. So
                                              could you please reply me.


                                              Hard disk details: seagate,Useries 5

                                              1. S/N:6ED1G29K
                                              2.Model:ST320413A
                                              3.P/N:9R4003-201
                                              4.Data code:0134
                                              5.Site code: SZ
                                              6.Configuration code:YPB02
                                              Aug 13, 2020
                                              Complaint marked as Resolved 
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                                                M
                                                manand
                                                from Mumbai, Maharashtra
                                                Mar 11, 2011
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                                                Address: Maharashtra

                                                Hi,

                                                I have an external powered Seagate 1 TB external hard-disk. The adapter is not working because it has shorted out. When I went for a replacement, I was asked to replace the entire hard disk, just for changing the adapter. Also, I was told that there was no gurantee of the data and it would most probably be lost. Now,I am in a soup. The only possible solution in front of me is to buy a new 1 TB hard disk, transfer the contents and get my hard-disk replaced. Is there another way out?

                                                Regards
                                                Manish Anand
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                                                  MUK22
                                                  from Jaipur, Rajasthan
                                                  Feb 13, 2011
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                                                  Address: Pali, Rajasthan

                                                  I WAS BUY A SEAGATE FREE AGENT GO 320 GB EXT HDD.
                                                  PRODECT CODE.STAA32301
                                                  SERIAL NO. NA21825P
                                                  FROM :- UNIQUE ELECTRONICS
                                                  EC-8,ELECTRONICS COMPLES,L.I.A.,
                                                  G-268,SHASTRI NAGAR, NEAR INDIANE GASS GODWN.JODHPUR (RAJASTHAN) INDIA.
                                                  TELE.[protected]
                                                  BILL NO. UE/1861 DATE 29-OCT-2010
                                                  I WAS BUY A NEW EXT.HDD. WITH SEAL PACK. THAN I WAS CHEAK THIS EXT.HDD.
                                                  AT MY HOME . THAN EXT.HDD. WAS NOT WORKING. I WAS GO TO UNIQUE ELECTRONICS AND SAY TO OWNER, HE SAY TO ME THAT I WILL SEND TO COMPANY SERVICES CENTER AND REPALCE IT.

                                                  AFTER 30-35 DAY'S A CALL FROM UNIQUE ELECTRONICS HE SAY THAT YOUR EXT.HDD WAS COMEING SO YOU WILL GET IT. I M GOING TO HE'S OFFICE THAN GIVEN ME OLD EXT.HDD. AND SAY TO ME THAT COMPANY WAS SEND ME THIS EXT.HDD.



                                                  I HOPE YOU WILL DO THIS WORK RIGHTLY.
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                                                    rinklebindra
                                                    from Pune, Maharashtra
                                                    Feb 4, 2011
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                                                    Address: Maharashtra

                                                    More than 45 days trying to replace my on warranty HDD. Same is been escalated to higher officials but no replies to my mails and no one in their local office is concerned.
                                                    Have already visited pune office 8 times which is around 10Kms from my place but all in vain
                                                    Hope this complaint can solve my problem
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                                                      Badarinath T S
                                                      from Ahmedabad, Gujarat
                                                      Feb 4, 2011
                                                      Resolved
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                                                      Resolved

                                                      Address: Karnataka

                                                      I am having an internal Seagate Hard disk of 500GB.
                                                      Model: ST3500418AS
                                                      Serial: 9VMJ8SRV
                                                      Firmware: CC38

                                                      The Hard disk is really filled with bad sectors and it is very much prone to hangs and freezing. So I decidied to check the hard disk with a hard disk error checking software. HD Tune pro software shows a warning in the Hard disk known as "Ultra DMA CRC Error Count-Warning", with the following values- Current/Worst/Threshold/Data/Status=200/199/0/24/warning respectively. I also applied the company to issue RMA but the company sent me the Hard disk back without even repairing it. I am not at all able to use my computer with this Hard disk. Please get me the replacement.
                                                      +2 photos
                                                      Aug 13, 2020
                                                      Complaint marked as Resolved 
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