Shiv Shakti Gas Agency Complaints & Reviews

Respected Sir/Mam,
we use Indane gas cylinders which are provided by Shiv Shakti Gas agency. We always book it on time and ideally we are supposed to get the refill within 5-6 day. But inspite of several reminders we ar not getting the home delivey of the gas cylinders for almost a month or even more time so finally we have to the agency and get it ourselves. At times the people responding to the phone calls are very rude and most of the times they do not pick up the phone calls. Thy is no consistant person sitting there to receive the phone calls which creates confusion, sometimes they book the no. again and tell us that you will not get two-two cylinders in a month. Please do something about it.

I had booked my Bharat gas cylinder through Internet booking on 28.6.2010 but till dated no cylinder has been delivered i.e. 19.7.2010. In internet booking delivery status they have mentioned that cylinder was delivered on 2.7.10 on inquiry from the gas agency, the agency mentioned that we will deliver the cylinder tomorrow and on 15.7.10 they mentioned that my date of booking is 15.7.2010 and they, EAT MY CYLINDER BOOKING OF 28.6.10, cylinder will be delivered on 17.7.10 but no cylinder is delivered till date.
They are doing this thing again and again please concerned authorities may look after matter of that agency my Gas connection No. is 6169 with Shiv Shakti Gas Service1/10, Shop No. 3, Indra Vikas Colony, Delhi - 110009.